TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is very helpful! I had a easy time plugging in the numbers and going through the steps and when needed I had help from live experts that answered my questions as an active duty service member!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but pricey I wouldn't pay for the experts again. It started out affordable, but once I needed help, the price doubled. I would recommend just using the live chat and not opting for the phone call. I didn't feel like the person I talked to live understood my problem. Once I did the online chat, it was better. I still had to just google for most of my answers. I have been using Turbo Tax for 8 years. Overall I am satisfied.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Great!!!! TurboTax is easy and very convenient for anyone who wants to do their own taxes and not pay all the hefty fees.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome I was a little nervous when started this but after starting and finishing it was much easier than I thought it was going to be
Date published: 2021-03-02
Rated 5 out of 5 by from I've been using Turbo-Tax for the past 25 years I've been using Turbo-Tax for the past 25 years and every year it gets better and easier to use. Their advisors do an exceptional job helping you to get entries properly made.
Date published: 2021-03-02
Rated 4 out of 5 by from Very useful I've been using turbotax and it's always been easy for me to finish quickly and get my money.
Date published: 2021-03-02
Rated 5 out of 5 by from SOOOOOO EASY TO USE!!!!!!!! Love how easy and step by step Turbo Tax is use.... never thought I'd be doing my own taxes!
Date published: 2021-03-02
Rated 2 out of 5 by from Many flaws and misinformation in the form Several times Turbo Tax inputted info into wrong forms. Was very difficult to track down and fix.....hours of work. In Federal review section, it asked me to fill in financial information for a W 2 that was NOT mine! I could not get rid of the form!? Too confusing at times...and I have used Turbo for 7 years!
Date published: 2021-03-02
Rated 5 out of 5 by from needs to be cheaper i have been using turbo tax on and off for years but im noticing it get more and more expensive and my returns are less or the same it will make people start using other tax associations cause they will get a professional to do it cheaper then ourselves doing it
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Fast, easy and straight forward. Love it. Will do it again next year.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is very helpful! I had a easy time plugging in the numbers and going through the steps and when needed I had help from live experts that answered my questions as an active duty service member!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but pricey I wouldn't pay for the experts again. It started out affordable, but once I needed help, the price doubled. I would recommend just using the live chat and not opting for the phone call. I didn't feel like the person I talked to live understood my problem. Once I did the online chat, it was better. I still had to just google for most of my answers. I have been using Turbo Tax for 8 years. Overall I am satisfied.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Great!!!! TurboTax is easy and very convenient for anyone who wants to do their own taxes and not pay all the hefty fees.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome I was a little nervous when started this but after starting and finishing it was much easier than I thought it was going to be
Date published: 2021-03-02
Rated 5 out of 5 by from I've been using Turbo-Tax for the past 25 years I've been using Turbo-Tax for the past 25 years and every year it gets better and easier to use. Their advisors do an exceptional job helping you to get entries properly made.
Date published: 2021-03-02
Rated 4 out of 5 by from Very useful I've been using turbotax and it's always been easy for me to finish quickly and get my money.
Date published: 2021-03-02
Rated 5 out of 5 by from SOOOOOO EASY TO USE!!!!!!!! Love how easy and step by step Turbo Tax is use.... never thought I'd be doing my own taxes!
Date published: 2021-03-02
Rated 2 out of 5 by from Many flaws and misinformation in the form Several times Turbo Tax inputted info into wrong forms. Was very difficult to track down and fix.....hours of work. In Federal review section, it asked me to fill in financial information for a W 2 that was NOT mine! I could not get rid of the form!? Too confusing at times...and I have used Turbo for 7 years!
Date published: 2021-03-02
Rated 5 out of 5 by from needs to be cheaper i have been using turbo tax on and off for years but im noticing it get more and more expensive and my returns are less or the same it will make people start using other tax associations cause they will get a professional to do it cheaper then ourselves doing it
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Fast, easy and straight forward. Love it. Will do it again next year.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1085