TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
CINDY Travels from
Fabulous experience!
Relatively easy to use. Is so convenient that one year feeds to the next.
Date published: 2023-03-22
Rated 5 out of 5 by
Rick B 1950 from
Straight forward.
Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by
null from
Whew - thanks for reminding me about married name
I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by
Payat from
Turboxtax is great
Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by
dawgs69 from
Good unless you have any issues
Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by
D1 for D2 from
I always use Turbo Tax
I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by
terri580207 from
great app
very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by
lynnskitwins from
Good program,but questionnaire needs to be reduced
As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by
TNTRA from
FANTASTIC AND EASY
THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by
Rbowler96 from
Pretty Easy to Use and Love the Chat Option
Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
All TurboTax® Offerings Reviews - Page 893
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CINDY Travels from
Fabulous experience!
Relatively easy to use. Is so convenient that one year feeds to the next.
Date published: 2023-03-22
Rated 5 out of 5 by
Rick B 1950 from
Straight forward.
Pretty easy to follow instructions. I like the way it gives a running total of amount due or refund.
Date published: 2023-03-22
Rated 5 out of 5 by
null from
Whew - thanks for reminding me about married name
I was taken aback when texted that my FED & State returns were rejected - had not changed my married name on my SS - so Turbo Tax showed me the “easy fix”! Thank you!
Date published: 2023-03-22
Rated 4 out of 5 by
Payat from
Turboxtax is great
Turbo Tax Live Experts are friendly and knowledgeable
Date published: 2023-03-22
Rated 3 out of 5 by
dawgs69 from
Good unless you have any issues
Turbotax is very helpful with filling taxes but falls short in some key areas. The biggest problem is that if you make a mistake, it is almost impossible to go back and correct it since the questions it asks when you "edit" are not the same as the original questions. Some are left out. This means that the only way to fix the problem is to delete forms or start over. This is ridiculous and unnecessary.
Date published: 2023-03-22
Rated 5 out of 5 by
D1 for D2 from
I always use Turbo Tax
I have been using Turbo Tax for about 20 years and will continue to use it in the future. So easy to import information from previous return and view information from previous return to help and guide me with my current return.
Date published: 2023-03-22
Rated 5 out of 5 by
terri580207 from
great app
very easy to navigate thank you for making a free version
Date published: 2023-03-22
Rated 4 out of 5 by
lynnskitwins from
Good program,but questionnaire needs to be reduced
As a former tax preparer, TT is very thorough. However, for most users, they can enter forms via the VIEW - FORMS tab at the top. The questionnaire, although thorough, it is ridiculously long and deters some people from buying it.
Date published: 2023-03-22
Rated 5 out of 5 by
TNTRA from
FANTASTIC AND EASY
THE EASIEST TAX SOFTWARE EVER AND THE SUPPORT IS AMAZING
Date published: 2023-03-22
Rated 5 out of 5 by
Rbowler96 from
Pretty Easy to Use and Love the Chat Option
Your website is pretty easy to use. I did get stuck in a few places and was able to reach out for help with one of your Chat experts, Carolyn. She was incredibly helpful and professional. I didn't have to wait long for a response. I will continue to use TurboTax.
All TurboTax® Offerings Reviews - Page 893
Date published: 2023-03-22