TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thankful for Turbo Tax. Very easy and quick to do. The step by step sections are helpful. The process is clear and has answers to my questions when need clarity. I like that it stores past entered data.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax formas along with chat are easy to use The forms are easy to use. It walks you right through it. You will never do a Paper/Mail in form again. I like all the offers they provide you throughout the process, such as Identity Theft protection. I also like the start over button! I like the tool bar on the side. I was not directed to enter my IP Pin issued by the IRS and the help instructions were not helpful. But the chat person was very professional and helpful. Although they struggled too to find where I enter my PIN, they did not give up and found it within a few minutes. Whew! I am retired from the military so the military button causes confusion. Even though I stopped checkeing the Military button it still recognizes me as a military person. Really frustrating.
Date published: 2023-03-12
Rated 5 out of 5 by from great experience good conversation, made connection and stayed productive on the task
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and I would recommend it to anyone
Date published: 2023-03-12
Rated 3 out of 5 by from Does the Job The help profile on this product is week compared to the personal tax program. There's no online assistance and if you don't have an accounting background you'll still get stumped on a number of questions. Overall it still did the job at home.
Date published: 2023-03-12
Rated 4 out of 5 by from It seems to have worked well this year. I filed with TurboTax last year but they can't find my return. This year I got rejected because some of my information was not correct. Not sure what happened last year. I got a refund so I know it went through. I have always had good service from TurboTax, except last year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is the easiest, fastest, and cheapest way Very straightforward directions, not a hassle to input information. I've been using TurboTx for 6 years
Date published: 2023-03-12
Rated 5 out of 5 by from Many years using Turbo and it is better each year Great using Turbo Tax. happy with results for many years
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is very accurate and easy to use I like using TurboTax. It is easy to use,accurate and free. I would recommend TurboTax to anyone
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Always Amazing! Using Turbotax is always an easy, convenient, and safe way to file. I have been using turbo tax since my teens! Thanks for the excellent service.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thankful for Turbo Tax. Very easy and quick to do. The step by step sections are helpful. The process is clear and has answers to my questions when need clarity. I like that it stores past entered data.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax formas along with chat are easy to use The forms are easy to use. It walks you right through it. You will never do a Paper/Mail in form again. I like all the offers they provide you throughout the process, such as Identity Theft protection. I also like the start over button! I like the tool bar on the side. I was not directed to enter my IP Pin issued by the IRS and the help instructions were not helpful. But the chat person was very professional and helpful. Although they struggled too to find where I enter my PIN, they did not give up and found it within a few minutes. Whew! I am retired from the military so the military button causes confusion. Even though I stopped checkeing the Military button it still recognizes me as a military person. Really frustrating.
Date published: 2023-03-12
Rated 5 out of 5 by from great experience good conversation, made connection and stayed productive on the task
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is great It was easy to use and I would recommend it to anyone
Date published: 2023-03-12
Rated 3 out of 5 by from Does the Job The help profile on this product is week compared to the personal tax program. There's no online assistance and if you don't have an accounting background you'll still get stumped on a number of questions. Overall it still did the job at home.
Date published: 2023-03-12
Rated 4 out of 5 by from It seems to have worked well this year. I filed with TurboTax last year but they can't find my return. This year I got rejected because some of my information was not correct. Not sure what happened last year. I got a refund so I know it went through. I have always had good service from TurboTax, except last year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is the easiest, fastest, and cheapest way Very straightforward directions, not a hassle to input information. I've been using TurboTx for 6 years
Date published: 2023-03-12
Rated 5 out of 5 by from Many years using Turbo and it is better each year Great using Turbo Tax. happy with results for many years
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax is very accurate and easy to use I like using TurboTax. It is easy to use,accurate and free. I would recommend TurboTax to anyone
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Always Amazing! Using Turbotax is always an easy, convenient, and safe way to file. I have been using turbo tax since my teens! Thanks for the excellent service.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 819