TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from My Review for TurboTax Live Assisted Premium I like the way TTax provides answers and why or why not an expense might be added or not. Re: Live Assist - My first call I had to hold for over 15 minutes to speak with a Tax Advisor who was qualified, but after that, the Chats and 2 add'l phone calls were productive in assisting. I definitely would choose Live Assistance if you have a more complex return. It was a bit difficult to return and review all my entries, but Live Assist helped with maneuvering their system. Don't be in a hurry.
Date published: 2023-03-24
Rated 4 out of 5 by from Clear and easy to follow until the end. There was no option for saving my taxes as a pdf. Searched and searched. Had to print.
Date published: 2023-03-24
Rated 5 out of 5 by from Been a faithful user for over 15 years Grateful for the right questions at the right time!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use This was a year of home sale and installation of energy saving windows. Turbo tax walked me through it making the process easier than anticipated.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is really easy to use!!!!! I was pretty scared to use this while I was filing my taxes, but they helped me, and I wasn't overwhelmed while using it to file mt taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Great program So easy to use and thorough, AND SWITCHING TO THE FORMS MAKES IT VERY HANDY
Date published: 2023-03-24
Rated 5 out of 5 by from Great!! Easy to follow and friendly!! Not intimidating or overly complex. Thanks!
Date published: 2023-03-24
Rated 3 out of 5 by from Fees aren't clear I felt like fees to turbotax were not readily apparent until it was too late to change...
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax difficult to use Conversation with Rep was very unsatisfactory. Had a foreign accent which made it very difficult to understand him, and do not believe that his answers to our question was accurate and useful.
Date published: 2023-03-24
Rated 5 out of 5 by from Iris was wonderful Iris was wonderful and very helpful. A Pleasure to work with
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from My Review for TurboTax Live Assisted Premium I like the way TTax provides answers and why or why not an expense might be added or not. Re: Live Assist - My first call I had to hold for over 15 minutes to speak with a Tax Advisor who was qualified, but after that, the Chats and 2 add'l phone calls were productive in assisting. I definitely would choose Live Assistance if you have a more complex return. It was a bit difficult to return and review all my entries, but Live Assist helped with maneuvering their system. Don't be in a hurry.
Date published: 2023-03-24
Rated 4 out of 5 by from Clear and easy to follow until the end. There was no option for saving my taxes as a pdf. Searched and searched. Had to print.
Date published: 2023-03-24
Rated 5 out of 5 by from Been a faithful user for over 15 years Grateful for the right questions at the right time!
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is easy to use This was a year of home sale and installation of energy saving windows. Turbo tax walked me through it making the process easier than anticipated.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is really easy to use!!!!! I was pretty scared to use this while I was filing my taxes, but they helped me, and I wasn't overwhelmed while using it to file mt taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Great program So easy to use and thorough, AND SWITCHING TO THE FORMS MAKES IT VERY HANDY
Date published: 2023-03-24
Rated 5 out of 5 by from Great!! Easy to follow and friendly!! Not intimidating or overly complex. Thanks!
Date published: 2023-03-24
Rated 3 out of 5 by from Fees aren't clear I felt like fees to turbotax were not readily apparent until it was too late to change...
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo Tax difficult to use Conversation with Rep was very unsatisfactory. Had a foreign accent which made it very difficult to understand him, and do not believe that his answers to our question was accurate and useful.
Date published: 2023-03-24
Rated 5 out of 5 by from Iris was wonderful Iris was wonderful and very helpful. A Pleasure to work with
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 504