TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
MEeeww from
fair
it was fair that's it that's all,fair and only fair just fair
Date published: 2023-03-16
Rated 5 out of 5 by
DONVICKY from
TURBO TAX IS THE BEST
THE EXPERTS WERE REALLY NICE AND HELPFUL AND WOULD RECOMMEND IT TO ANYONE WHO HAS TROUBLE WITH THIER TAXES
Date published: 2023-03-16
Rated 5 out of 5 by
Tim141 from
Super easy to use
Great Product. I've been using Turbo Tax for 10 years and it has never let me down. Turbo Tax asks the right questions in an understandable way. Keep up the great work.
Date published: 2023-03-16
Rated 1 out of 5 by
pacman0444 from
too expensive
you expect a tax refund but they charge you to file, pay them, use your own refund, etc
Date published: 2023-03-16
Rated 3 out of 5 by
What ever my name is from
Disappointed in my purchase
I bought Turbo Tax and was able to do my son's Federal Income Taxes and needed to do his Maryland State Income Taxes. When I tried to go thru your process to purchase the Maryland Income Tax package, I was not able to select "Continue' on the bottom of my screen nor was I able to reposition the pop up window where this "Continue" button was. I have Windows 11 toolbar that covers it and called for a simple solution only to be connected to someone overseas that barely speaks English that said they could only fix it by me giving them control of my laptop. Well I'm not stupid. I said can I just purchase the package by giving my debit card info to this person overseas and he struggled to do the purchase, I could tell he was basically on a chat with his support getting directions as to how to do this transaction so what should have been a quick seamless job took 45 minutes of struggling with a unskilled overseas person who would not switch me to anyone that had the skills. Also he made sure not to hang up so I would not be switched to the opinion survey that was to follow our experience. When I finally got this package installed and completed the taxes and submitted them to the state of Maryland, I received a notice back from then as rejected due to the software package not having the correct software updates to allow it to work! I received a text message that I would be able to download and update the Maryland Tax package on March 10th and then to resubmit the Maryland tax return. I did and it worked. I would call my experience pretty terrible with these experiences. Its ashamed that the software to do the taxes works pretty good and the parts of my experience that failed seem to be related to outsourced vendors that Intuit has chosen to hire and trust their business with that appear to be low skilled and therefore maximizing Intuit' profits at the cost of consumer satisfaction and confidence.
Date published: 2023-03-16
Rated 5 out of 5 by
crave01 from
great tool but way too expensive now
this will probably be the last year i use this software. way to expensive when you have to add 1099 that hardly make any money. lower the price please given the climate of the world now-a-days
Date published: 2023-03-16
Rated 5 out of 5 by
Vickie8747 from
Turbo Tax review
Turbo Tax was very helpful and walked thru each form we need to prepare our federal return.
Date published: 2023-03-16
Rated 5 out of 5 by
JeremyB89 from
Turbo Tax is the BEST!
Turbo Tax has helped me stay compliant with my personal and business taxes!
Date published: 2023-03-16
Rated 5 out of 5 by
Charissec9 from
turbo tax is easy
Turbo tax is easy and efficient. My tax assistant was very helpful with the questions i had for her.
Date published: 2023-03-16
Rated 5 out of 5 by
Matty Wint from
Easy as pie.
Easily was able to get everything done and any questions I had were answered via the chat bot.
All TurboTax® Offerings Reviews - Page 1324
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MEeeww from
fair
it was fair that's it that's all,fair and only fair just fair
Date published: 2023-03-16
Rated 5 out of 5 by
DONVICKY from
TURBO TAX IS THE BEST
THE EXPERTS WERE REALLY NICE AND HELPFUL AND WOULD RECOMMEND IT TO ANYONE WHO HAS TROUBLE WITH THIER TAXES
Date published: 2023-03-16
Rated 5 out of 5 by
Tim141 from
Super easy to use
Great Product. I've been using Turbo Tax for 10 years and it has never let me down. Turbo Tax asks the right questions in an understandable way. Keep up the great work.
Date published: 2023-03-16
Rated 1 out of 5 by
pacman0444 from
too expensive
you expect a tax refund but they charge you to file, pay them, use your own refund, etc
Date published: 2023-03-16
Rated 3 out of 5 by
What ever my name is from
Disappointed in my purchase
I bought Turbo Tax and was able to do my son's Federal Income Taxes and needed to do his Maryland State Income Taxes. When I tried to go thru your process to purchase the Maryland Income Tax package, I was not able to select "Continue' on the bottom of my screen nor was I able to reposition the pop up window where this "Continue" button was. I have Windows 11 toolbar that covers it and called for a simple solution only to be connected to someone overseas that barely speaks English that said they could only fix it by me giving them control of my laptop. Well I'm not stupid. I said can I just purchase the package by giving my debit card info to this person overseas and he struggled to do the purchase, I could tell he was basically on a chat with his support getting directions as to how to do this transaction so what should have been a quick seamless job took 45 minutes of struggling with a unskilled overseas person who would not switch me to anyone that had the skills. Also he made sure not to hang up so I would not be switched to the opinion survey that was to follow our experience. When I finally got this package installed and completed the taxes and submitted them to the state of Maryland, I received a notice back from then as rejected due to the software package not having the correct software updates to allow it to work! I received a text message that I would be able to download and update the Maryland Tax package on March 10th and then to resubmit the Maryland tax return. I did and it worked. I would call my experience pretty terrible with these experiences. Its ashamed that the software to do the taxes works pretty good and the parts of my experience that failed seem to be related to outsourced vendors that Intuit has chosen to hire and trust their business with that appear to be low skilled and therefore maximizing Intuit' profits at the cost of consumer satisfaction and confidence.
Date published: 2023-03-16
Rated 5 out of 5 by
crave01 from
great tool but way too expensive now
this will probably be the last year i use this software. way to expensive when you have to add 1099 that hardly make any money. lower the price please given the climate of the world now-a-days
Date published: 2023-03-16
Rated 5 out of 5 by
Vickie8747 from
Turbo Tax review
Turbo Tax was very helpful and walked thru each form we need to prepare our federal return.
Date published: 2023-03-16
Rated 5 out of 5 by
JeremyB89 from
Turbo Tax is the BEST!
Turbo Tax has helped me stay compliant with my personal and business taxes!
Date published: 2023-03-16
Rated 5 out of 5 by
Charissec9 from
turbo tax is easy
Turbo tax is easy and efficient. My tax assistant was very helpful with the questions i had for her.
Date published: 2023-03-16
Rated 5 out of 5 by
Matty Wint from
Easy as pie.
Easily was able to get everything done and any questions I had were answered via the chat bot.
All TurboTax® Offerings Reviews - Page 1324
Date published: 2023-03-16