TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Continues to be Awesome! Our Turbo Tax Experience has been and continues to be Positive!
Date published: 2023-03-07
Rated 4 out of 5 by from State return challenges Completed all data entry. Successfully filed federal return. Still unable to file state return with no information when Turbo Tax will be able to file the state electronically
Date published: 2023-03-07
Rated 1 out of 5 by from turbo tax needs better work Told me I needed premium and to pay 120$ for it all to not be able to use my information correctly or help me like it was said to do. Paid for extra fees that didn't help and I could not find a way to take away premium. I always use it. But this time I felt like my money and time was scammed and wasted.
Date published: 2023-03-07
Rated 4 out of 5 by from I've been using your products for over twenty year There are too many questions that need to answered every time i restart entering data. I didn't make a note of which items but it seems to me that after its entered it should show every time i review a particular schedule, like form C or F. Also, one of my electronic downloads from a broker wanted to force a couple of sstock sales to be from my homestate. they were not and i never could get the program to acknowledge that. please do not allow California to download or update on my computer every time i start the program. i have no interest in California.
Date published: 2023-03-07
Rated 5 out of 5 by from excellent We chose the premier package. It is very detailed, clear and easy to understand.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax Live Full Service was excellent f Turbo Tax Live Full Service was excellent for our second year
Date published: 2023-03-07
Rated 1 out of 5 by from NICE VERY EASY TO USE FREAT INFORMATION FOR BEGINNERS TURBO TAX IS THE GO TO FOR ALL YOUR TAX NEEDS.
Date published: 2023-03-07
Rated 1 out of 5 by from Still aweful software and getting worse every year Don't expect turbotax to give you any help with respect to tax law changes in the last 5 years. Rather than update the software, they just tell you to look at the new tax code to try and figure things out. Also, even though you have done through all the reviews and checks and have no errors, if you quit and reopen the software, all sorts of weird errors will now appear for which turbotax gives you no help trying to resolve.
Date published: 2023-03-07
Rated 5 out of 5 by from Trubo Tax love it The live help was very helpful. Thank you for all the help.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo tax has been used in this family for years. We started by using the disk and are now using the internet which makes it even easier to use. Thanks to all involved in this company.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 1295
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Continues to be Awesome! Our Turbo Tax Experience has been and continues to be Positive!
Date published: 2023-03-07
Rated 4 out of 5 by from State return challenges Completed all data entry. Successfully filed federal return. Still unable to file state return with no information when Turbo Tax will be able to file the state electronically
Date published: 2023-03-07
Rated 1 out of 5 by from turbo tax needs better work Told me I needed premium and to pay 120$ for it all to not be able to use my information correctly or help me like it was said to do. Paid for extra fees that didn't help and I could not find a way to take away premium. I always use it. But this time I felt like my money and time was scammed and wasted.
Date published: 2023-03-07
Rated 4 out of 5 by from I've been using your products for over twenty year There are too many questions that need to answered every time i restart entering data. I didn't make a note of which items but it seems to me that after its entered it should show every time i review a particular schedule, like form C or F. Also, one of my electronic downloads from a broker wanted to force a couple of sstock sales to be from my homestate. they were not and i never could get the program to acknowledge that. please do not allow California to download or update on my computer every time i start the program. i have no interest in California.
Date published: 2023-03-07
Rated 5 out of 5 by from excellent We chose the premier package. It is very detailed, clear and easy to understand.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax Live Full Service was excellent f Turbo Tax Live Full Service was excellent for our second year
Date published: 2023-03-07
Rated 1 out of 5 by from NICE VERY EASY TO USE FREAT INFORMATION FOR BEGINNERS TURBO TAX IS THE GO TO FOR ALL YOUR TAX NEEDS.
Date published: 2023-03-07
Rated 1 out of 5 by from Still aweful software and getting worse every year Don't expect turbotax to give you any help with respect to tax law changes in the last 5 years. Rather than update the software, they just tell you to look at the new tax code to try and figure things out. Also, even though you have done through all the reviews and checks and have no errors, if you quit and reopen the software, all sorts of weird errors will now appear for which turbotax gives you no help trying to resolve.
Date published: 2023-03-07
Rated 5 out of 5 by from Trubo Tax love it The live help was very helpful. Thank you for all the help.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo tax has been used in this family for years. We started by using the disk and are now using the internet which makes it even easier to use. Thanks to all involved in this company.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 1295