TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbo Tax - better than Jackson Hewitt Something was wrong with my Utah return - it showed tax owed ten percent of what I usually paid. The representative I talked to went thru the return item by item and fixed it. She was extremely helpful.
Date published: 2021-10-15
Rated 5 out of 5 by from Very Good I am 82, I use to work at H&R Block 20 years ago. TurboTax helps me keep up with what is going on. It has been a pleasure. Thanks. Take care.
Date published: 2021-10-15
Rated 5 out of 5 by from Exceptional Customer Service I was worried after filing for my first extension, but the professional at Turbo Tax answered all of my questions with ease and made the whole process painless!
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax with Dana was the best experience! Turbo tax was great! Dana took care of our difficult taxes with ease. She was able to answer all of our questions with no problems and had our taxes filed in no time. We hope to use her every time we file our taxes.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is the best. The tax agent was so kind and willing to help. All my stress relieved.
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 958
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax - better than Jackson Hewitt Something was wrong with my Utah return - it showed tax owed ten percent of what I usually paid. The representative I talked to went thru the return item by item and fixed it. She was extremely helpful.
Date published: 2021-10-15
Rated 5 out of 5 by from Very Good I am 82, I use to work at H&R Block 20 years ago. TurboTax helps me keep up with what is going on. It has been a pleasure. Thanks. Take care.
Date published: 2021-10-15
Rated 5 out of 5 by from Exceptional Customer Service I was worried after filing for my first extension, but the professional at Turbo Tax answered all of my questions with ease and made the whole process painless!
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax with Dana was the best experience! Turbo tax was great! Dana took care of our difficult taxes with ease. She was able to answer all of our questions with no problems and had our taxes filed in no time. We hope to use her every time we file our taxes.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is the best. The tax agent was so kind and willing to help. All my stress relieved.
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 958