TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
null from
Great work turbo
Don't Know how accurate it will be. I can only hope.
Date published: 2022-05-29
Rated 5 out of 5 by
Islasmichael from
Made my year that much easier
Loved my live agent felt like family was helping me she was the best.
Date published: 2022-05-29
Rated 4 out of 5 by
DisApptdSteve from
TurboTax shorted us low-income family's
I've used them for years...for free due to my disability & income status. It was better when I was active-duty military. But they decided to "short" the low-income folks this year for some reason...to make more money maybe. At least I still had access to my past filings for only $59 (+ tax). It sucks a bit...but not much I could do for this year's filing.
Date published: 2022-05-28
Rated 1 out of 5 by
mafetter22 from
TurboTax bug prevents state efiling
A number of users (including me) ran into a problem with state efiling. TurboTax Business refused to efile with the state, giving an error "Electronic filing information: Dcn has too many characters"... The problem was acknowledged, and users were told they would be updated when a solution was found. Instead, the page which admitted to the bug and allowed users to sign up to hear about the fix was REMOVED ! After digging a bit, I developed a theory... The DCN is the *federal* id, assigned after the federal result is e-filed (and accepted). I think I hit this bug because 1) the feds increased the size/length of the DCN beyond what TurboTax Business would accept in the Massachusetts state partnership tax form, and 2) I e-filed my 1065 a day before I attempted to e-file my state return. I had already received the DCN number back from the IRS by that time, which then made it impossible for me to e-file with Massachusetts. It was also impossible to print a copy for filing-by-mail, as TurboTax politely informed me that Massachusetts does not accept file-by-mail for that form, and so it refused to both e-file and file-by-mail. My solution: create a whole new TurboTax file, re-entering all my data identically to the first time. Then, *only* e-file to the state. That worked. And was incredibly painful.
Date published: 2022-05-28
Rated 4 out of 5 by
RosieVA84 from
LLC filing as an S Corp
Have used TT for many years. Had some difficulty with how TT was handling our PPP loan forgiveness, but eventually was able to get through it.
Date published: 2022-05-28
Rated 5 out of 5 by
Travis27420 from
TurboTax is AWESOME
TurboTax is fast and easy would recommend it to anyone
Date published: 2022-05-28
Rated 5 out of 5 by
ajpcts from
Easy and Great experience!
Working with Turbo Tax was extremely easy!! Easier than finding a CPA and going to an office!
Date published: 2022-05-28
Rated 5 out of 5 by
AustinRojan from
Turbotax makes me feel very confident in filing
My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by
Sanchez1701 from
Decades of use
By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by
KLAGi from
Error in Tax calculations
The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
All TurboTax® Offerings Reviews - Page 91
Date published: 2022-05-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
null from
Great work turbo
Don't Know how accurate it will be. I can only hope.
Date published: 2022-05-29
Rated 5 out of 5 by
Islasmichael from
Made my year that much easier
Loved my live agent felt like family was helping me she was the best.
Date published: 2022-05-29
Rated 4 out of 5 by
DisApptdSteve from
TurboTax shorted us low-income family's
I've used them for years...for free due to my disability & income status. It was better when I was active-duty military. But they decided to "short" the low-income folks this year for some reason...to make more money maybe. At least I still had access to my past filings for only $59 (+ tax). It sucks a bit...but not much I could do for this year's filing.
Date published: 2022-05-28
Rated 1 out of 5 by
mafetter22 from
TurboTax bug prevents state efiling
A number of users (including me) ran into a problem with state efiling. TurboTax Business refused to efile with the state, giving an error "Electronic filing information: Dcn has too many characters"... The problem was acknowledged, and users were told they would be updated when a solution was found. Instead, the page which admitted to the bug and allowed users to sign up to hear about the fix was REMOVED ! After digging a bit, I developed a theory... The DCN is the *federal* id, assigned after the federal result is e-filed (and accepted). I think I hit this bug because 1) the feds increased the size/length of the DCN beyond what TurboTax Business would accept in the Massachusetts state partnership tax form, and 2) I e-filed my 1065 a day before I attempted to e-file my state return. I had already received the DCN number back from the IRS by that time, which then made it impossible for me to e-file with Massachusetts. It was also impossible to print a copy for filing-by-mail, as TurboTax politely informed me that Massachusetts does not accept file-by-mail for that form, and so it refused to both e-file and file-by-mail. My solution: create a whole new TurboTax file, re-entering all my data identically to the first time. Then, *only* e-file to the state. That worked. And was incredibly painful.
Date published: 2022-05-28
Rated 4 out of 5 by
RosieVA84 from
LLC filing as an S Corp
Have used TT for many years. Had some difficulty with how TT was handling our PPP loan forgiveness, but eventually was able to get through it.
Date published: 2022-05-28
Rated 5 out of 5 by
Travis27420 from
TurboTax is AWESOME
TurboTax is fast and easy would recommend it to anyone
Date published: 2022-05-28
Rated 5 out of 5 by
ajpcts from
Easy and Great experience!
Working with Turbo Tax was extremely easy!! Easier than finding a CPA and going to an office!
Date published: 2022-05-28
Rated 5 out of 5 by
AustinRojan from
Turbotax makes me feel very confident in filing
My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by
Sanchez1701 from
Decades of use
By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by
KLAGi from
Error in Tax calculations
The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
All TurboTax® Offerings Reviews - Page 91
Date published: 2022-05-28