TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Great work turbo Don't Know how accurate it will be. I can only hope.
Date published: 2022-05-29
Rated 5 out of 5 by from Made my year that much easier Loved my live agent felt like family was helping me she was the best.
Date published: 2022-05-29
Rated 4 out of 5 by from TurboTax shorted us low-income family's I've used them for years...for free due to my disability & income status. It was better when I was active-duty military. But they decided to "short" the low-income folks this year for some reason...to make more money maybe. At least I still had access to my past filings for only $59 (+ tax). It sucks a bit...but not much I could do for this year's filing.
Date published: 2022-05-28
Rated 1 out of 5 by from TurboTax bug prevents state efiling A number of users (including me) ran into a problem with state efiling. TurboTax Business refused to efile with the state, giving an error "Electronic filing information: Dcn has too many characters"... The problem was acknowledged, and users were told they would be updated when a solution was found. Instead, the page which admitted to the bug and allowed users to sign up to hear about the fix was REMOVED ! After digging a bit, I developed a theory... The DCN is the *federal* id, assigned after the federal result is e-filed (and accepted). I think I hit this bug because 1) the feds increased the size/length of the DCN beyond what TurboTax Business would accept in the Massachusetts state partnership tax form, and 2) I e-filed my 1065 a day before I attempted to e-file my state return. I had already received the DCN number back from the IRS by that time, which then made it impossible for me to e-file with Massachusetts. It was also impossible to print a copy for filing-by-mail, as TurboTax politely informed me that Massachusetts does not accept file-by-mail for that form, and so it refused to both e-file and file-by-mail. My solution: create a whole new TurboTax file, re-entering all my data identically to the first time. Then, *only* e-file to the state. That worked. And was incredibly painful.
Date published: 2022-05-28
Rated 4 out of 5 by from LLC filing as an S Corp Have used TT for many years. Had some difficulty with how TT was handling our PPP loan forgiveness, but eventually was able to get through it.
Date published: 2022-05-28
Rated 5 out of 5 by from TurboTax is AWESOME TurboTax is fast and easy would recommend it to anyone
Date published: 2022-05-28
Rated 5 out of 5 by from Easy and Great experience! Working with Turbo Tax was extremely easy!! Easier than finding a CPA and going to an office!
Date published: 2022-05-28
Rated 5 out of 5 by from Turbotax makes me feel very confident in filing My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by from Decades of use By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by from Error in Tax calculations The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
Date published: 2022-05-28
All TurboTax® Offerings Reviews - Page 91
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great work turbo Don't Know how accurate it will be. I can only hope.
Date published: 2022-05-29
Rated 5 out of 5 by from Made my year that much easier Loved my live agent felt like family was helping me she was the best.
Date published: 2022-05-29
Rated 4 out of 5 by from TurboTax shorted us low-income family's I've used them for years...for free due to my disability & income status. It was better when I was active-duty military. But they decided to "short" the low-income folks this year for some reason...to make more money maybe. At least I still had access to my past filings for only $59 (+ tax). It sucks a bit...but not much I could do for this year's filing.
Date published: 2022-05-28
Rated 1 out of 5 by from TurboTax bug prevents state efiling A number of users (including me) ran into a problem with state efiling. TurboTax Business refused to efile with the state, giving an error "Electronic filing information: Dcn has too many characters"... The problem was acknowledged, and users were told they would be updated when a solution was found. Instead, the page which admitted to the bug and allowed users to sign up to hear about the fix was REMOVED ! After digging a bit, I developed a theory... The DCN is the *federal* id, assigned after the federal result is e-filed (and accepted). I think I hit this bug because 1) the feds increased the size/length of the DCN beyond what TurboTax Business would accept in the Massachusetts state partnership tax form, and 2) I e-filed my 1065 a day before I attempted to e-file my state return. I had already received the DCN number back from the IRS by that time, which then made it impossible for me to e-file with Massachusetts. It was also impossible to print a copy for filing-by-mail, as TurboTax politely informed me that Massachusetts does not accept file-by-mail for that form, and so it refused to both e-file and file-by-mail. My solution: create a whole new TurboTax file, re-entering all my data identically to the first time. Then, *only* e-file to the state. That worked. And was incredibly painful.
Date published: 2022-05-28
Rated 4 out of 5 by from LLC filing as an S Corp Have used TT for many years. Had some difficulty with how TT was handling our PPP loan forgiveness, but eventually was able to get through it.
Date published: 2022-05-28
Rated 5 out of 5 by from TurboTax is AWESOME TurboTax is fast and easy would recommend it to anyone
Date published: 2022-05-28
Rated 5 out of 5 by from Easy and Great experience! Working with Turbo Tax was extremely easy!! Easier than finding a CPA and going to an office!
Date published: 2022-05-28
Rated 5 out of 5 by from Turbotax makes me feel very confident in filing My tax expert was very thorough in their questions and recommendations. The system makes it easy to navigate, what can be, a pretty complicated process. I only wish I didn't need to log in to view my communication with my tax expert. It made it much more difficult to be prompt in my responses. I understand it is for security purposes but most of the communication between my tax expert and I wasn't sensitive information, and I would have felt comfortable corresponding over email for most of it.
Date published: 2022-05-28
Rated 5 out of 5 by from Decades of use By far the easiest way to file my taxes - ever. Including owning my own business.
Date published: 2022-05-28
Rated 3 out of 5 by from Error in Tax calculations The return required a tax credit for child care. I have no dependents - this is an error in TurboTax.
Date published: 2022-05-28
All TurboTax® Offerings Reviews - Page 91