TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from I find Turbo Tax difficult to use I actually hate using Turbo Tax. Its hard to find answers; its difficult to move around in and some of it just doesn't work correctly. I had to delete a rental property to get an unwanted safe harbor election out of my return despite electing in the software to not produce it. GRRR...BTW I am an experienced accountant. I can only imagine trying to use it without being fairly tax knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Good stuff. Very detailed and easy to use. It took quite a while to finish, but it was worth it. I will probably use it again next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Getting charged and it's supposed to be free Suck wasn't free So why am I'm paying for something that supposed to be free
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax, but transfer of information problem Turbo Tax recommended password protection in 2019. I have used Turbo Tax for years and loved it, so I bought it again this year. Data did not transfer from 2019 to 2020 1040 forms. Your Q&A said it was because 2019 was password protected. I was unable to undo the password protection on the 2019 tax return. I could not find a way fix the problem. When I discovered this, I went back to the 2020 forms and undid the password protection. I am hoping it worked! I had to enter everything manually for 2020. I did not get the 5 year comparison/look back or the 2 year schedule C comparison. I am hoping that in 2021 you will have a fix for this problem because it is aggravating - to say the least.
Date published: 2021-05-17
Rated 5 out of 5 by from Best Tax Filing Experience Ever I hate doing my taxes and stress about it every year. This has been the best experience doing my taxes i could ever imagine. This product was so easy to use and I would have never thought about getting a refund using all the tools they have.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I find Turbo Tax difficult to use I actually hate using Turbo Tax. Its hard to find answers; its difficult to move around in and some of it just doesn't work correctly. I had to delete a rental property to get an unwanted safe harbor election out of my return despite electing in the software to not produce it. GRRR...BTW I am an experienced accountant. I can only imagine trying to use it without being fairly tax knowledgeable.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Good stuff. Very detailed and easy to use. It took quite a while to finish, but it was worth it. I will probably use it again next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Getting charged and it's supposed to be free Suck wasn't free So why am I'm paying for something that supposed to be free
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax, but transfer of information problem Turbo Tax recommended password protection in 2019. I have used Turbo Tax for years and loved it, so I bought it again this year. Data did not transfer from 2019 to 2020 1040 forms. Your Q&A said it was because 2019 was password protected. I was unable to undo the password protection on the 2019 tax return. I could not find a way fix the problem. When I discovered this, I went back to the 2020 forms and undid the password protection. I am hoping it worked! I had to enter everything manually for 2020. I did not get the 5 year comparison/look back or the 2 year schedule C comparison. I am hoping that in 2021 you will have a fix for this problem because it is aggravating - to say the least.
Date published: 2021-05-17
Rated 5 out of 5 by from Best Tax Filing Experience Ever I hate doing my taxes and stress about it every year. This has been the best experience doing my taxes i could ever imagine. This product was so easy to use and I would have never thought about getting a refund using all the tools they have.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 690