TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 1 out of 5 by from Scummy site filled with constant upselling I really wish Congress would sort out the tax situation. This will be my last year using this site, I'd rather pay an actual account to sort this all out and not have them pop up every few mins trying to push different products on me.
Date published: 2021-02-23
Rated 4 out of 5 by from GREAT FOR EASY FILING GREAT CHOICE FOR SIMPLE FILING, ANY EXTRA QUESTIONS OR NEEDING ASSISTANCE COST EVEN WHEN YOU HAVE ALREADY UPGRADED. deluxe is no better than the free edition
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome!!! Fast n Easy..simple, accurate pay after you file..
Date published: 2021-02-23
Rated 4 out of 5 by from Getting to expensive. Getting to expensive may have to look into a senior product.
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing service Had some trouble live help was able to help me complete the form quickly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is expensive Easy to use, even for a senior like me. Being a senior, everything is expensive.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was confusing It told me I had two accounts under the same username so I had a very hard time trying to contact customer service ( I never got a hold of) but I eventually did the conversion and manually reset my password, but all in all it worked out
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use. Fast. Helpful tips along the way for guidance.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy peasy. Live chat no-go but otherwise good Liked it. Process very smooth. Live chat not helpful, but they were nice. If I really wanted help, I could have payed for the experts to handle it, but my question wasn't that important.
Date published: 2021-02-23
Rated 5 out of 5 by from CPA Support was Awesome I have been using TurboTax for years. It was especially nice to be able to do a live walk through of my returns with a CPA. This process worked out well, all of my questions and concerns were adressed; I feel more confident about my returns. Thank you TurboTax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Scummy site filled with constant upselling I really wish Congress would sort out the tax situation. This will be my last year using this site, I'd rather pay an actual account to sort this all out and not have them pop up every few mins trying to push different products on me.
Date published: 2021-02-23
Rated 4 out of 5 by from GREAT FOR EASY FILING GREAT CHOICE FOR SIMPLE FILING, ANY EXTRA QUESTIONS OR NEEDING ASSISTANCE COST EVEN WHEN YOU HAVE ALREADY UPGRADED. deluxe is no better than the free edition
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome!!! Fast n Easy..simple, accurate pay after you file..
Date published: 2021-02-23
Rated 4 out of 5 by from Getting to expensive. Getting to expensive may have to look into a senior product.
Date published: 2021-02-23
Rated 5 out of 5 by from Amazing service Had some trouble live help was able to help me complete the form quickly
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is expensive Easy to use, even for a senior like me. Being a senior, everything is expensive.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was confusing It told me I had two accounts under the same username so I had a very hard time trying to contact customer service ( I never got a hold of) but I eventually did the conversion and manually reset my password, but all in all it worked out
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use Easy to use. Fast. Helpful tips along the way for guidance.
Date published: 2021-02-23
Rated 5 out of 5 by from Easy peasy. Live chat no-go but otherwise good Liked it. Process very smooth. Live chat not helpful, but they were nice. If I really wanted help, I could have payed for the experts to handle it, but my question wasn't that important.
Date published: 2021-02-23
Rated 5 out of 5 by from CPA Support was Awesome I have been using TurboTax for years. It was especially nice to be able to do a live walk through of my returns with a CPA. This process worked out well, all of my questions and concerns were adressed; I feel more confident about my returns. Thank you TurboTax
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 378