TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Simple and helpful Turbo tax makes it simple and took the stress away
Date published: 2021-05-20
Rated 4 out of 5 by from Unexpected Issue I usually have zero issues with filing with TurboTax. Unfortunately, this year there was a page that kept popping up asking for a 1095-A form that I do not have because I have insurance through my job. This delay caused me to file my taxes late and when I went back to file it, the page no longer popped up.
Date published: 2021-05-20
Rated 5 out of 5 by from Easy to USe! Very easy to use! Step by step instructions are very clear.
Date published: 2021-05-20
Rated 5 out of 5 by from Tubro tax is great for someone who is new (super) I worked with the technician name John he was great he did a complete review of my taxes and work with me to the end finished and file , thank you John
Date published: 2021-05-20
Rated 2 out of 5 by from Next year not doing it myself ITS OK... JUST ASKING TOO MANY QUESTIONS. I HAVE BAD ANXIETY TOOK ME A WEEK TO FILE.. I CAN ONLY HANDLE SO MUCH ...
Date published: 2021-05-20
Rated 3 out of 5 by from Turbotax is okay The input was easy and no problems. Had problem with sending the Forms. Thought they had went. Didn't receive confirmation for several days. Tried using the help. No help. Couldn't get through to explain the problem. Worked it out on my own after several hours. Got to the part where I got charged $25 for to send the state forms. The program wouldn't let me use my charge card. Said I needed a state confirmation number. Did not have one. Tried the help line. Again no help. Would not let me go farther. Had to take the money from my refund at a $40 cost. I have used Turbotax for 20 years minus one. That was last year due to my computer had Windows 7. Used another organization.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is Awesome very easy, mostly everything was written out for me!
Date published: 2021-05-20
Rated 4 out of 5 by from Turbo Tax I did not receive the turbo tax live but I did assist myself this year. The questions became very complicated towards the end but I hope that everything went good.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is a helpful source Milton was very very patient and knowledgeable about your products. Very helpful, thank you.
Date published: 2021-05-20
Rated 1 out of 5 by from I've used TurboTax for 8 yrs This is the first time that I've been disappointed in TurboTax. Lots of glitches and issues with the service this year. Though I don't want to leave due to 1 bad year out of 8 good years, this is my money and time that is at stake. If I have issues next year, I will know that it is time to move on.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple and helpful Turbo tax makes it simple and took the stress away
Date published: 2021-05-20
Rated 4 out of 5 by from Unexpected Issue I usually have zero issues with filing with TurboTax. Unfortunately, this year there was a page that kept popping up asking for a 1095-A form that I do not have because I have insurance through my job. This delay caused me to file my taxes late and when I went back to file it, the page no longer popped up.
Date published: 2021-05-20
Rated 5 out of 5 by from Easy to USe! Very easy to use! Step by step instructions are very clear.
Date published: 2021-05-20
Rated 5 out of 5 by from Tubro tax is great for someone who is new (super) I worked with the technician name John he was great he did a complete review of my taxes and work with me to the end finished and file , thank you John
Date published: 2021-05-20
Rated 2 out of 5 by from Next year not doing it myself ITS OK... JUST ASKING TOO MANY QUESTIONS. I HAVE BAD ANXIETY TOOK ME A WEEK TO FILE.. I CAN ONLY HANDLE SO MUCH ...
Date published: 2021-05-20
Rated 3 out of 5 by from Turbotax is okay The input was easy and no problems. Had problem with sending the Forms. Thought they had went. Didn't receive confirmation for several days. Tried using the help. No help. Couldn't get through to explain the problem. Worked it out on my own after several hours. Got to the part where I got charged $25 for to send the state forms. The program wouldn't let me use my charge card. Said I needed a state confirmation number. Did not have one. Tried the help line. Again no help. Would not let me go farther. Had to take the money from my refund at a $40 cost. I have used Turbotax for 20 years minus one. That was last year due to my computer had Windows 7. Used another organization.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is Awesome very easy, mostly everything was written out for me!
Date published: 2021-05-20
Rated 4 out of 5 by from Turbo Tax I did not receive the turbo tax live but I did assist myself this year. The questions became very complicated towards the end but I hope that everything went good.
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is a helpful source Milton was very very patient and knowledgeable about your products. Very helpful, thank you.
Date published: 2021-05-20
Rated 1 out of 5 by from I've used TurboTax for 8 yrs This is the first time that I've been disappointed in TurboTax. Lots of glitches and issues with the service this year. Though I don't want to leave due to 1 bad year out of 8 good years, this is my money and time that is at stake. If I have issues next year, I will know that it is time to move on.
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 378