TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
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Life Changes
Prior year tax prep
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Life Changes
Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
OSCARHDZ from
VERY GOOD PROGRAM
IS EASY WORK WITH TURBO TAX, IT IS AN EXCELLENT PROGRAM
Date published: 2021-03-03
Rated 5 out of 5 by
Devrinlewis from
It really is helpful to where its almost to easy
Did get the chance to speak live with a customer service member but im sure it'd be very beneficial
Date published: 2021-03-03
Rated 4 out of 5 by
Mauch5 from
It is easy and we've been a returning customers.
We were disappointed this year that we needed to upgrade to the live help due to an error code we couldn't figure out. Then after getting help we learned that the problem was a glitch in the turbotax system- not our mistake. Yet we were still charged $100 more dollars.
Date published: 2021-03-03
Rated 5 out of 5 by
Kieon from
Thor's Helmet
I especially liked the feature that allows me to transfer information directly from banks and brokers. This shortened the prep time.
Date published: 2021-03-03
Rated 5 out of 5 by
rocks 329 from
Easy to use!
Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by
Peter93 from
It's ok
I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by
Leyala from
Great
Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by
DisappointedCustomer_123 from
Refusing to provide tax returns
Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by
Dula737 from
Excellent Product
An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by
Lloyd18 from
Turbo Tax is awsome. O.K. So I can't spell!
The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
All TurboTax® Offerings Reviews - Page 377
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
OSCARHDZ from
VERY GOOD PROGRAM
IS EASY WORK WITH TURBO TAX, IT IS AN EXCELLENT PROGRAM
Date published: 2021-03-03
Rated 5 out of 5 by
Devrinlewis from
It really is helpful to where its almost to easy
Did get the chance to speak live with a customer service member but im sure it'd be very beneficial
Date published: 2021-03-03
Rated 4 out of 5 by
Mauch5 from
It is easy and we've been a returning customers.
We were disappointed this year that we needed to upgrade to the live help due to an error code we couldn't figure out. Then after getting help we learned that the problem was a glitch in the turbotax system- not our mistake. Yet we were still charged $100 more dollars.
Date published: 2021-03-03
Rated 5 out of 5 by
Kieon from
Thor's Helmet
I especially liked the feature that allows me to transfer information directly from banks and brokers. This shortened the prep time.
Date published: 2021-03-03
Rated 5 out of 5 by
rocks 329 from
Easy to use!
Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by
Peter93 from
It's ok
I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by
Leyala from
Great
Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by
DisappointedCustomer_123 from
Refusing to provide tax returns
Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by
Dula737 from
Excellent Product
An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by
Lloyd18 from
Turbo Tax is awsome. O.K. So I can't spell!
The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
All TurboTax® Offerings Reviews - Page 377
Date published: 2021-03-03