TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax for Business Needs Improvement It's the 3rd year in a row where the sale of asset interview form asks for expense of the sale and what it really means is basis plus expense. Please fix....it's very irritating.
Date published: 2022-09-13
Rated 1 out of 5 by from Glitchy This software is very glitchy. The information from the input screen doesn't correctly flow to the form view. I have already filed a 2553-election and marked it off in the input screen as already filed, but was not able to e-file the return because the system was requiring me to attach form 2553, which, again, was already filed and processed by IRS. Overall, a poor performance - will not use again.
Date published: 2022-09-13
Rated 5 out of 5 by from Would never do my own LLC taxes without it!!! I have been using turbo tax for over 20 years for LLC and Sole Proprietor personal taxes. Importing last years data is a breeze and the interview process makes preparing taxes as easy as one could expect.
Date published: 2022-09-13
Rated 3 out of 5 by from Intuit fails to correct common errors for months Found users with same M-1 error I had, dating back to February 2022 for the 2021 software. Now in September, Intuit never corrected this common error. This has happened a few years in a row. The quality has deteriorated
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax for Business Needs Improvement It's the 3rd year in a row where the sale of asset interview form asks for expense of the sale and what it really means is basis plus expense. Please fix....it's very irritating.
Date published: 2022-09-13
Rated 1 out of 5 by from Glitchy This software is very glitchy. The information from the input screen doesn't correctly flow to the form view. I have already filed a 2553-election and marked it off in the input screen as already filed, but was not able to e-file the return because the system was requiring me to attach form 2553, which, again, was already filed and processed by IRS. Overall, a poor performance - will not use again.
Date published: 2022-09-13
Rated 5 out of 5 by from Would never do my own LLC taxes without it!!! I have been using turbo tax for over 20 years for LLC and Sole Proprietor personal taxes. Importing last years data is a breeze and the interview process makes preparing taxes as easy as one could expect.
Date published: 2022-09-13
Rated 3 out of 5 by from Intuit fails to correct common errors for months Found users with same M-1 error I had, dating back to February 2022 for the 2021 software. Now in September, Intuit never corrected this common error. This has happened a few years in a row. The quality has deteriorated
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 331