TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from TurboTax has some serious software quality issues I had to talk to 6 people to get my return filed and the software asked me several additional questions after my draft return was completed, which screwed up my return. There are also bugs in the UI like having to check a checkbox and then uncheck it to proceed to the next page. I think customers have a higher expectation of quality around processes as important as tax preparation. If TurboTax is going to maintain a stranglehold on tax preparation profits, it would be really cool if they made it a top notch experience.
Date published: 2022-10-03
Rated 5 out of 5 by from TurboTax is very good. TTax is a very good program, but seems to get more difficult to use each year. I've been using TTax for > 20 years, and it used to do all the heavy lifting for you. Now, it sometimes asks questions that are difficult to answer. TTax Box Numbers and Names don't always correspond with the 1099-R, e.g., TTax says Box 12 is FATCA, but on the actual 1099-R, Box 12 is State Tax Withheld ! Just one example. Each year, TTax requires that I be more knowledgeable about the taxes to answer some of the questions. I'm not a CPA; I want TTax to keep everything simple !
Date published: 2022-10-03
Rated 5 out of 5 by from Awesome service! Turbo tax is awesome! Every tax experts that helped me file my return has been extreme helpful and nice!
Date published: 2022-10-03
Rated 5 out of 5 by from great tax software used it first time to file my taxes in 2021 which one of my most complicated once so far however it was very helpful the way software walks you through
Date published: 2022-10-03
Rated 2 out of 5 by from THIS YEAR THERE ARE MAJOR BAD ISSUES THE SCHEDULE E AND QBI MESS WITH THE AGGRATE BUSINESS STATEMENT NEEDS MAJOR ATTENTION SO PEOPLE CAN ADDRESS THE ISSUE PROPERLY. THERE IS NO CLEAR EXPLENATION ON HOW TO FILL THIS STATEMENT OUT.
Date published: 2022-10-03
Rated 1 out of 5 by from separate credit karma from turbo tax <3 I would file with creditkarma but UNFORTUNATELY they were bought out with turbotax so now I have to pay to file my taxes. absolute nightmare. if anyone has recommendations where I can file for free lmk.
Date published: 2022-10-03
Rated 5 out of 5 by from Great Program It's a great, user friendly program. I use it every year.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax is so perfect for anyone! I have used Turbo Tax for my husband and I for at least 20 years and they have always been correct in every way. Even complicated returns can be successfully completed and thoroughly check by Turbo Tax. I would never use any other system.
Date published: 2022-10-03
Rated 5 out of 5 by from We Like Turbo Tax Year in Year out... we use Turbo Tax... Ease and peace of mind... we know we are not going to miss anything.
Date published: 2022-10-03
Rated 4 out of 5 by from Turbo Tax is ok a bit confusing and tedious. I am overwhelmed. That having said, its the only way I could have filed without professional help.
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has some serious software quality issues I had to talk to 6 people to get my return filed and the software asked me several additional questions after my draft return was completed, which screwed up my return. There are also bugs in the UI like having to check a checkbox and then uncheck it to proceed to the next page. I think customers have a higher expectation of quality around processes as important as tax preparation. If TurboTax is going to maintain a stranglehold on tax preparation profits, it would be really cool if they made it a top notch experience.
Date published: 2022-10-03
Rated 5 out of 5 by from TurboTax is very good. TTax is a very good program, but seems to get more difficult to use each year. I've been using TTax for > 20 years, and it used to do all the heavy lifting for you. Now, it sometimes asks questions that are difficult to answer. TTax Box Numbers and Names don't always correspond with the 1099-R, e.g., TTax says Box 12 is FATCA, but on the actual 1099-R, Box 12 is State Tax Withheld ! Just one example. Each year, TTax requires that I be more knowledgeable about the taxes to answer some of the questions. I'm not a CPA; I want TTax to keep everything simple !
Date published: 2022-10-03
Rated 5 out of 5 by from Awesome service! Turbo tax is awesome! Every tax experts that helped me file my return has been extreme helpful and nice!
Date published: 2022-10-03
Rated 5 out of 5 by from great tax software used it first time to file my taxes in 2021 which one of my most complicated once so far however it was very helpful the way software walks you through
Date published: 2022-10-03
Rated 2 out of 5 by from THIS YEAR THERE ARE MAJOR BAD ISSUES THE SCHEDULE E AND QBI MESS WITH THE AGGRATE BUSINESS STATEMENT NEEDS MAJOR ATTENTION SO PEOPLE CAN ADDRESS THE ISSUE PROPERLY. THERE IS NO CLEAR EXPLENATION ON HOW TO FILL THIS STATEMENT OUT.
Date published: 2022-10-03
Rated 1 out of 5 by from separate credit karma from turbo tax <3 I would file with creditkarma but UNFORTUNATELY they were bought out with turbotax so now I have to pay to file my taxes. absolute nightmare. if anyone has recommendations where I can file for free lmk.
Date published: 2022-10-03
Rated 5 out of 5 by from Great Program It's a great, user friendly program. I use it every year.
Date published: 2022-10-03
Rated 5 out of 5 by from Turbo Tax is so perfect for anyone! I have used Turbo Tax for my husband and I for at least 20 years and they have always been correct in every way. Even complicated returns can be successfully completed and thoroughly check by Turbo Tax. I would never use any other system.
Date published: 2022-10-03
Rated 5 out of 5 by from We Like Turbo Tax Year in Year out... we use Turbo Tax... Ease and peace of mind... we know we are not going to miss anything.
Date published: 2022-10-03
Rated 4 out of 5 by from Turbo Tax is ok a bit confusing and tedious. I am overwhelmed. That having said, its the only way I could have filed without professional help.
Date published: 2022-10-03
All TurboTax® Offerings Reviews - Page 279