TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Buggy software Several problematic areas, but the worst is Health Care Premium 1095-A, which cost me an extra hour to negotiate after I remembered that the same problem is unfixed since last year. Since all your selling is data formatting, it's inexcusable that you don't make the data formatting work.
Date published: 2022-04-12
Rated 3 out of 5 by from HIDDEN FEES!!! you should absorb state fees by software price at least note of additional fees for state filing
Date published: 2022-04-12
Rated 4 out of 5 by from EASY PROCESS... SO EASY YOU CAN DO IT YOUSELF. I WILL BE BACK NEXT YEAR. THANKS
Date published: 2022-04-12
Rated 5 out of 5 by from Fixed my accountants bad return! My tax liability was reduced by 2/3 after working with Sara at TurboTax
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Amazing TurboTax makes it super easy to file my taxes. It takes you through a step by step process that makes it easy to understand everything that is required.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax walks you through all facets of tax return
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent Filing my taxes with Turbo Tax made my decision to file on my own so easy and headache free. I loved and appreciated how there were learn more highlight bars to elaborate if I did not understand a step. overall I had a great experience and would recommend Turbo tax to anyone
Date published: 2022-04-12
Rated 3 out of 5 by from Problems, AGAIN the interface is very easy to use, though all the times it tries to slam extra services and charges on you is annoying. Then it tried to charge me an extra $44 with no explanation, and the customer service rep couldn't fix it. Took me 30 mins on the phone, finally got a small discount but what a waste of time. And now it's even making it hard to post a review!
Date published: 2022-04-12
Rated 3 out of 5 by from Gliches never get fixed For the past 5 years I've dealt with Turbotax having an issue with automatically putting the school tax credit in along with Veterans property tax credit which results in an error at the end. I've had to call every time about this now and now I am having to pay more than necessary to have to get live help just to correct this. I'm ready to switch at this point.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Full service is amazing This service helped me through a complicated tax return. The employees are courteous and very knowledgeable
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Buggy software Several problematic areas, but the worst is Health Care Premium 1095-A, which cost me an extra hour to negotiate after I remembered that the same problem is unfixed since last year. Since all your selling is data formatting, it's inexcusable that you don't make the data formatting work.
Date published: 2022-04-12
Rated 3 out of 5 by from HIDDEN FEES!!! you should absorb state fees by software price at least note of additional fees for state filing
Date published: 2022-04-12
Rated 4 out of 5 by from EASY PROCESS... SO EASY YOU CAN DO IT YOUSELF. I WILL BE BACK NEXT YEAR. THANKS
Date published: 2022-04-12
Rated 5 out of 5 by from Fixed my accountants bad return! My tax liability was reduced by 2/3 after working with Sara at TurboTax
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is Amazing TurboTax makes it super easy to file my taxes. It takes you through a step by step process that makes it easy to understand everything that is required.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax walks you through all facets of tax return
Date published: 2022-04-12
Rated 5 out of 5 by from Excellent Filing my taxes with Turbo Tax made my decision to file on my own so easy and headache free. I loved and appreciated how there were learn more highlight bars to elaborate if I did not understand a step. overall I had a great experience and would recommend Turbo tax to anyone
Date published: 2022-04-12
Rated 3 out of 5 by from Problems, AGAIN the interface is very easy to use, though all the times it tries to slam extra services and charges on you is annoying. Then it tried to charge me an extra $44 with no explanation, and the customer service rep couldn't fix it. Took me 30 mins on the phone, finally got a small discount but what a waste of time. And now it's even making it hard to post a review!
Date published: 2022-04-12
Rated 3 out of 5 by from Gliches never get fixed For the past 5 years I've dealt with Turbotax having an issue with automatically putting the school tax credit in along with Veterans property tax credit which results in an error at the end. I've had to call every time about this now and now I am having to pay more than necessary to have to get live help just to correct this. I'm ready to switch at this point.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Full service is amazing This service helped me through a complicated tax return. The employees are courteous and very knowledgeable
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1842