TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from TurboTax is so easy TurboTax literally makes everything so easy. I haven't used anything else to file taxes in a decade. It's so simple and asks all the questions you need answered; everything is put in laments terms too. I literally just log into my bank account and they snag all the forms I need and auto-populate them into TurboTax's system; I only have to verify they did it right, which they literally have done right every year I've used them. They also take care of the military and have all the unique situations that apply to us all ready to go. Seriously, when filing your taxes the easiest way to go is with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by from Customer service is exceptional! We've been using TurboTax for many years. Have always been impressed with how easy it makes filing taxes. Today we had a problem and asked for a return call and we received it within five minutes and we got awesome customer service!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!! Fast and easy! Have been using them for years and will continue using them!
Date published: 2022-04-15
Rated 5 out of 5 by from My Stress-Free Go-To Filing Strategy Every Year I've been using Turbo Tax for several years and am very happy with them. I used to box up everything, wait for an appointment with a tax preparer who charged me an arm and a leg and then took forever, etc. So it was with great trepidation that first year that I tried Turbo Tax. Wow - what a difference. Now, I understand so much more about why I pay the taxes I do, which helps me plan better throughout the year. Knowledge is power. What a great value, too. The live expert help is fantastic and no more giving up an arm and a leg. I am a huge fan of Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by from It was great Turbo Tax was Great!!!!!!!! I will use them again.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent provider and process Fast and easy, Just what I was looking for! I have used them for years!
Date published: 2022-04-15
Rated 5 out of 5 by from Great product This is a great product and easy to navigate. Really helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from Sneaky Fees I was enjoying the easy experience of filing my taxes with turbo tax, until I got to one of the last screens that sneaks in an additional $39 "Processing Fee" which is only buried in the language of a consent form. If the ACTUAL fee for using turbo tax and filing is $98 ($59 + $39), then SAY that up front. It's not even about the cost - it's about being disgustingly sneaky with your customers. I hate that - and other people hate it to. We start the process believing the fee will be $59, so to get to the very end of the process and find out it's an additional $39 to actually process is - frustrating - to say the least. I'm certain I'm not the only customer who has gone through this process, begrudgingly paid the additional fee, and left what had initially been a positive experience, feeling lied to and manipulated. I doubt that I will use Turbo Tax again. It's just slimy. I don't like giving slimy companies my money.
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax makes it easy to file your taxes! I tried to speak with a live representative but one was not available.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is a solid product I have used Turbo Tax since it was on a CD. I like it. I actually took advantage of a tax professional this year and found that helpful. The only thing that annoys me is the repeated attempts to upsell me and sell me their partner's products. I guess that is part of business so I just ignore it, but it seems to get worse every year.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1601
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so easy TurboTax literally makes everything so easy. I haven't used anything else to file taxes in a decade. It's so simple and asks all the questions you need answered; everything is put in laments terms too. I literally just log into my bank account and they snag all the forms I need and auto-populate them into TurboTax's system; I only have to verify they did it right, which they literally have done right every year I've used them. They also take care of the military and have all the unique situations that apply to us all ready to go. Seriously, when filing your taxes the easiest way to go is with TurboTax.
Date published: 2022-04-15
Rated 5 out of 5 by from Customer service is exceptional! We've been using TurboTax for many years. Have always been impressed with how easy it makes filing taxes. Today we had a problem and asked for a return call and we received it within five minutes and we got awesome customer service!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome!! Fast and easy! Have been using them for years and will continue using them!
Date published: 2022-04-15
Rated 5 out of 5 by from My Stress-Free Go-To Filing Strategy Every Year I've been using Turbo Tax for several years and am very happy with them. I used to box up everything, wait for an appointment with a tax preparer who charged me an arm and a leg and then took forever, etc. So it was with great trepidation that first year that I tried Turbo Tax. Wow - what a difference. Now, I understand so much more about why I pay the taxes I do, which helps me plan better throughout the year. Knowledge is power. What a great value, too. The live expert help is fantastic and no more giving up an arm and a leg. I am a huge fan of Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by from It was great Turbo Tax was Great!!!!!!!! I will use them again.
Date published: 2022-04-15
Rated 5 out of 5 by from Excellent provider and process Fast and easy, Just what I was looking for! I have used them for years!
Date published: 2022-04-15
Rated 5 out of 5 by from Great product This is a great product and easy to navigate. Really helpful.
Date published: 2022-04-15
Rated 3 out of 5 by from Sneaky Fees I was enjoying the easy experience of filing my taxes with turbo tax, until I got to one of the last screens that sneaks in an additional $39 "Processing Fee" which is only buried in the language of a consent form. If the ACTUAL fee for using turbo tax and filing is $98 ($59 + $39), then SAY that up front. It's not even about the cost - it's about being disgustingly sneaky with your customers. I hate that - and other people hate it to. We start the process believing the fee will be $59, so to get to the very end of the process and find out it's an additional $39 to actually process is - frustrating - to say the least. I'm certain I'm not the only customer who has gone through this process, begrudgingly paid the additional fee, and left what had initially been a positive experience, feeling lied to and manipulated. I doubt that I will use Turbo Tax again. It's just slimy. I don't like giving slimy companies my money.
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax makes it easy to file your taxes! I tried to speak with a live representative but one was not available.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is a solid product I have used Turbo Tax since it was on a CD. I like it. I actually took advantage of a tax professional this year and found that helpful. The only thing that annoys me is the repeated attempts to upsell me and sell me their partner's products. I guess that is part of business so I just ignore it, but it seems to get worse every year.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1601