TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.5/5 | 11385 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Makes filing so easy! Awesome! Just took a few minutes to do. I have used Turbo for years.
Date published: 2021-06-12
Rated 5 out of 5 by from Love Turbo Tax Deluxe The deluxe addition covers all my needs and even allows my whole family to file their taxes, as well. Fast and easy. The only problem I have year after year is printing page 1 of the tax return. There is always a black line across that page which covers up tax year. Very strange.
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is very user friendly, helpful, and easy to use!
Date published: 2021-06-12
Rated 5 out of 5 by from Thank you! So awesome, thorough and easy to use- I was stressed about our taxes until I sat down with your program! Thank you!
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax makes my filing easy Always have used Turbo Tax. It's the best. I recommend it.
Date published: 2021-06-12
Rated 4 out of 5 by from Great product with a few flaws Great to use. The interest expense section with multiple 1098s need serious overhaul. Took me hours to figure out what to do and in the end I had to modify my 1098s. This shouldnt have to happen!
Date published: 2021-06-12
Rated 2 out of 5 by from Less fine print. Consistent Live Expert. This was not what I expected from the experience. Lisa, the first Live Expert assigned to my account, did not disclose that she would be available for a limited time and I didn't see that anywhere on the TurboTax site to be informed ahead of starting my account. If I had known I was not going to have the same person working on my return through the date of my extension, I would have gone back to my usual tax expert. I used Turbo Tax to save money but it cost me time and was frustrating. Until TurboTax can provide a tax expert who will work on a client's return until it is submitted to the IRS, this is not a great option for someone with a more complicated return or anyone self-employed with multiple sources of income. My return was started and not finished and passed to multiple people in the middle of the work which was unprofessional and inefficient. I also heard you don't even get the same person the next year which is another pain point. It's better to pay the rate of a person you know than to use this service.
Date published: 2021-06-12
Rated 5 out of 5 by from TurboTax is the best! I've used Turbo Tax for years and it has always been accurate and easy to follow. I've never had even one issue. Refunds come quickly and any incurred fees do not have to be paid up front.
Date published: 2021-06-12
Rated 5 out of 5 by from Easy breezy I like having everything in one place, including past years returns.
Date published: 2021-06-12
Rated 3 out of 5 by from Turbo Tax Worst Year I started my taxes in March 2021, my taxes were rejected do to 2019 Tax Information and I have contacted Turbo Tax several times and all they managed to do is charge me $150.00 for me too do the digging myself. If I had known that I wasn't going to get any other help I would have done them myself and SAVED $150.00. Missing Tax information that IRS required had been filed with you and I was unable to access my information, however I was still charged a $150.00 Fee.
Date published: 2021-06-12
All TurboTax® Offerings Reviews - Page 1118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes filing so easy! Awesome! Just took a few minutes to do. I have used Turbo for years.
Date published: 2021-06-12
Rated 5 out of 5 by from Love Turbo Tax Deluxe The deluxe addition covers all my needs and even allows my whole family to file their taxes, as well. Fast and easy. The only problem I have year after year is printing page 1 of the tax return. There is always a black line across that page which covers up tax year. Very strange.
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax is very user friendly, helpful, and easy to use!
Date published: 2021-06-12
Rated 5 out of 5 by from Thank you! So awesome, thorough and easy to use- I was stressed about our taxes until I sat down with your program! Thank you!
Date published: 2021-06-12
Rated 5 out of 5 by from Turbo Tax makes my filing easy Always have used Turbo Tax. It's the best. I recommend it.
Date published: 2021-06-12
Rated 4 out of 5 by from Great product with a few flaws Great to use. The interest expense section with multiple 1098s need serious overhaul. Took me hours to figure out what to do and in the end I had to modify my 1098s. This shouldnt have to happen!
Date published: 2021-06-12
Rated 2 out of 5 by from Less fine print. Consistent Live Expert. This was not what I expected from the experience. Lisa, the first Live Expert assigned to my account, did not disclose that she would be available for a limited time and I didn't see that anywhere on the TurboTax site to be informed ahead of starting my account. If I had known I was not going to have the same person working on my return through the date of my extension, I would have gone back to my usual tax expert. I used Turbo Tax to save money but it cost me time and was frustrating. Until TurboTax can provide a tax expert who will work on a client's return until it is submitted to the IRS, this is not a great option for someone with a more complicated return or anyone self-employed with multiple sources of income. My return was started and not finished and passed to multiple people in the middle of the work which was unprofessional and inefficient. I also heard you don't even get the same person the next year which is another pain point. It's better to pay the rate of a person you know than to use this service.
Date published: 2021-06-12
Rated 5 out of 5 by from TurboTax is the best! I've used Turbo Tax for years and it has always been accurate and easy to follow. I've never had even one issue. Refunds come quickly and any incurred fees do not have to be paid up front.
Date published: 2021-06-12
Rated 5 out of 5 by from Easy breezy I like having everything in one place, including past years returns.
Date published: 2021-06-12
Rated 3 out of 5 by from Turbo Tax Worst Year I started my taxes in March 2021, my taxes were rejected do to 2019 Tax Information and I have contacted Turbo Tax several times and all they managed to do is charge me $150.00 for me too do the digging myself. If I had known that I wasn't going to get any other help I would have done them myself and SAVED $150.00. Missing Tax information that IRS required had been filed with you and I was unable to access my information, however I was still charged a $150.00 Fee.
Date published: 2021-06-12
All TurboTax® Offerings Reviews - Page 1118