TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good but problem filing due to TurboTax error Product was good and mostly easy to use. Largest issue was problem using electronic filing due to TurboTax software having an error in the program. The program closed filing on October 15th but that being a Saturday, IRS has a deadline of October 17th to file. I had to call TurboTax help to have a rep help me adjust the program so that I could proceed with the electronic filing. Took some extra research to find the help number, then reach and finally work with the rep to resolve the issue. Was able to finish the electronic filing Sunday.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax I was entitled to a third stimulus I did not know about
Date published: 2022-10-16
Rated 5 out of 5 by from So easy! Turbo Tax is the quickest way to file and know that your return is accurate.
Date published: 2022-10-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax made things so easy to file an extension and then to complete my taxes.
Date published: 2022-10-16
Rated 3 out of 5 by from App challenging but agents super helpful The app was very difficult to use, but the agent was very helpful!
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax did a FINE job. Had a problem but was answered by phone with Turbo Tax agent. Could not get any answers online or find an agent online. Website too complicated.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is good, bugs in foreign tax credit You need to fix your foreign tax credit system Form 1116. If one has >1 foreign tax paid your system has no method to record any over one without restarting. Then the name of the country is not persistent with entries. Very annoying. It would be far easier to enter everything manually
Date published: 2022-10-16
Rated 5 out of 5 by from Repeat user I love Turbo Tax's ease of use of. That's what keeps me coming back year after year.
Date published: 2022-10-16
Rated 5 out of 5 by from Excellent Very patient. hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2022-10-16
Rated 3 out of 5 by from TURBO TAX AND INTUIT COST ME TIME AND SECOND TURBO I AM NOT PLEASED WITH INTUIT AND TURBO TAX . I NEEDED TO MANUALLY ENTER INFORMATION INSTEAD OFEXPORTING DATA.. THIS WAS NOT ALLOWED SO I HAD TO PURCHASE AMOTHER TURBO TAX TO FILE MY RETURN. I SPENT HOURS ON PHONE TO TRY TO GET THIS RESOVED. . .
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but problem filing due to TurboTax error Product was good and mostly easy to use. Largest issue was problem using electronic filing due to TurboTax software having an error in the program. The program closed filing on October 15th but that being a Saturday, IRS has a deadline of October 17th to file. I had to call TurboTax help to have a rep help me adjust the program so that I could proceed with the electronic filing. Took some extra research to find the help number, then reach and finally work with the rep to resolve the issue. Was able to finish the electronic filing Sunday.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax I was entitled to a third stimulus I did not know about
Date published: 2022-10-16
Rated 5 out of 5 by from So easy! Turbo Tax is the quickest way to file and know that your return is accurate.
Date published: 2022-10-16
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax made things so easy to file an extension and then to complete my taxes.
Date published: 2022-10-16
Rated 3 out of 5 by from App challenging but agents super helpful The app was very difficult to use, but the agent was very helpful!
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax did a FINE job. Had a problem but was answered by phone with Turbo Tax agent. Could not get any answers online or find an agent online. Website too complicated.
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax is good, bugs in foreign tax credit You need to fix your foreign tax credit system Form 1116. If one has >1 foreign tax paid your system has no method to record any over one without restarting. Then the name of the country is not persistent with entries. Very annoying. It would be far easier to enter everything manually
Date published: 2022-10-16
Rated 5 out of 5 by from Repeat user I love Turbo Tax's ease of use of. That's what keeps me coming back year after year.
Date published: 2022-10-16
Rated 5 out of 5 by from Excellent Very patient. hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Date published: 2022-10-16
Rated 3 out of 5 by from TURBO TAX AND INTUIT COST ME TIME AND SECOND TURBO I AM NOT PLEASED WITH INTUIT AND TURBO TAX . I NEEDED TO MANUALLY ENTER INFORMATION INSTEAD OFEXPORTING DATA.. THIS WAS NOT ALLOWED SO I HAD TO PURCHASE AMOTHER TURBO TAX TO FILE MY RETURN. I SPENT HOURS ON PHONE TO TRY TO GET THIS RESOVED. . .
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 111