TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Inability to update and file electronically? The software oddly classifies 1099-NEC income from election work as Sch. C income. The software was unable to connect to the Intuit Update Server, despite repeated tries over several days. The problem was not my internet connection (which worked fine) or the protection software (which I disabled).
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax was painful this year. Not sure if it was this year but there were so many weird questions. I'd often have to do websearches to understand what was being asked of me.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy Option Easy and quick to use. We completed in a few hours.
Date published: 2022-04-18
Rated 5 out of 5 by from Should have done this years ago very good prompting, easy to use. Should have done this years ago.
Date published: 2022-04-18
Rated 1 out of 5 by from Product gets worse every year! really lame and klugey for all that money. Just locating and downloading the turbotax that I already paid for takes way too many steps and gets hung up when you don't have random info like some 16 digit key. What on earth is that trying to achieve other than annoying your customers! Items don't transfer from year to year; help function is useless; more and more random errors and entries - but I guess that's what happens when you just keep stacking new crap on top of old. No way any young person starting out would ever pick this platform to do their taxes...
Date published: 2022-04-18
Rated 1 out of 5 by from Super confusing I google and tried to do the free version this year but no it made me do the turbo deluxe version and ended up charging me $103.00 at the end and would not allow me to swich to the 'free version' super disapointed and upset. My taxes were simple and I did not earned enough money to afford to pay a fee. Very deceiving.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax 2021 Had a great insurance using turbo tax. I will recommend to others
Date published: 2022-04-18
Rated 5 out of 5 by from It truly is awesome. Very easy to complete. This is a great program. Very easy to file and get an accurate return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great Turbo tax has always been excellent for me for the last several years
Date published: 2022-04-18
Rated 2 out of 5 by from Tricky tricky TurboTax... They love to wait till the end of filing to tell you that you have been using the paid version and not the free one...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Inability to update and file electronically? The software oddly classifies 1099-NEC income from election work as Sch. C income. The software was unable to connect to the Intuit Update Server, despite repeated tries over several days. The problem was not my internet connection (which worked fine) or the protection software (which I disabled).
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax was painful this year. Not sure if it was this year but there were so many weird questions. I'd often have to do websearches to understand what was being asked of me.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy Option Easy and quick to use. We completed in a few hours.
Date published: 2022-04-18
Rated 5 out of 5 by from Should have done this years ago very good prompting, easy to use. Should have done this years ago.
Date published: 2022-04-18
Rated 1 out of 5 by from Product gets worse every year! really lame and klugey for all that money. Just locating and downloading the turbotax that I already paid for takes way too many steps and gets hung up when you don't have random info like some 16 digit key. What on earth is that trying to achieve other than annoying your customers! Items don't transfer from year to year; help function is useless; more and more random errors and entries - but I guess that's what happens when you just keep stacking new crap on top of old. No way any young person starting out would ever pick this platform to do their taxes...
Date published: 2022-04-18
Rated 1 out of 5 by from Super confusing I google and tried to do the free version this year but no it made me do the turbo deluxe version and ended up charging me $103.00 at the end and would not allow me to swich to the 'free version' super disapointed and upset. My taxes were simple and I did not earned enough money to afford to pay a fee. Very deceiving.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax 2021 Had a great insurance using turbo tax. I will recommend to others
Date published: 2022-04-18
Rated 5 out of 5 by from It truly is awesome. Very easy to complete. This is a great program. Very easy to file and get an accurate return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is great Turbo tax has always been excellent for me for the last several years
Date published: 2022-04-18
Rated 2 out of 5 by from Tricky tricky TurboTax... They love to wait till the end of filing to tell you that you have been using the paid version and not the free one...
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1052