TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 1 out of 5 by from Turbo Tax is probably losing a long time customer I needed to fill out a trust, everything says you need Turbo Tax "Business". So I downloaded Turbo Tax Home and Business to my mac like I have for probably 15 years only to find after an hour I read that "business" only runs on a PC, so I downloaded Home and Business to my PC, only to find after an hour of searching that Home and Business is not "Business" Are you really serious that your marketing department couldn't explain this any better!?!? Once I downloaded TurboTax Business I got the Form 1041 I needed, but I want my money back for Home and Business download. I sat on the phone for over an hour, trying to get this matter fixed and get a refund, and I finally hung up on the person, it was so ridiculous, listen to the call. I am going to wait 48 hours to see if anyone calls me back. If not, I am done with Turbo Tax after being a loyal customer for over 25 years. You all have made this software just too complicated and I would rather just go to an accountant next year than to have to go through this again...
Date published: 2022-04-19
Rated 5 out of 5 by from My 6th year with Turbo! Turbo Tax has made tax filing a breeze for me. Agents are on call always. Reading the notes help me extremely!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. I find the software has all the information needed to assist in every tax category.
Date published: 2022-04-19
Rated 1 out of 5 by from it doesn't work i didn't want premier, but it wouldn't let me file without it. it thinks i have business property sales when the boxes is blank, and there's no way to erase it. when i click the chat icon, it just brings up a help menu and doesn't actually let you chat with anyone.
Date published: 2022-04-19
Rated 5 out of 5 by from This has made my life so easy. Turbo Tax is incredibly helpful. It is user friendly and intuitive. I don't know what I would do without it.
Date published: 2022-04-19
Rated 1 out of 5 by from terrible, you trick people into thinking its free terrible, you trick people into thinking its free. I will never use Turbotax again!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use love that it walks you thru all the nooks and cranies
Date published: 2022-04-19
Rated 5 out of 5 by from YEAH, SEMI EASY. THANKS IT WAS GREAT TO FILE AT THE END AFTER THE ERRORS WERE FIXED. VERY SIMPLE PROCESS
Date published: 2022-04-19
Rated 5 out of 5 by from Simply Easy I am using Turbo Tax for the 7th year in a row. I am always pleased at how quickly the process moves along and the double checking to ensure I haven't missed anything. I won't use anything else to file my taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Experience 7th year using Turbo Tax and it gets easier every year!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1034
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is probably losing a long time customer I needed to fill out a trust, everything says you need Turbo Tax "Business". So I downloaded Turbo Tax Home and Business to my mac like I have for probably 15 years only to find after an hour I read that "business" only runs on a PC, so I downloaded Home and Business to my PC, only to find after an hour of searching that Home and Business is not "Business" Are you really serious that your marketing department couldn't explain this any better!?!? Once I downloaded TurboTax Business I got the Form 1041 I needed, but I want my money back for Home and Business download. I sat on the phone for over an hour, trying to get this matter fixed and get a refund, and I finally hung up on the person, it was so ridiculous, listen to the call. I am going to wait 48 hours to see if anyone calls me back. If not, I am done with Turbo Tax after being a loyal customer for over 25 years. You all have made this software just too complicated and I would rather just go to an accountant next year than to have to go through this again...
Date published: 2022-04-19
Rated 5 out of 5 by from My 6th year with Turbo! Turbo Tax has made tax filing a breeze for me. Agents are on call always. Reading the notes help me extremely!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. I find the software has all the information needed to assist in every tax category.
Date published: 2022-04-19
Rated 1 out of 5 by from it doesn't work i didn't want premier, but it wouldn't let me file without it. it thinks i have business property sales when the boxes is blank, and there's no way to erase it. when i click the chat icon, it just brings up a help menu and doesn't actually let you chat with anyone.
Date published: 2022-04-19
Rated 5 out of 5 by from This has made my life so easy. Turbo Tax is incredibly helpful. It is user friendly and intuitive. I don't know what I would do without it.
Date published: 2022-04-19
Rated 1 out of 5 by from terrible, you trick people into thinking its free terrible, you trick people into thinking its free. I will never use Turbotax again!!!!
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use love that it walks you thru all the nooks and cranies
Date published: 2022-04-19
Rated 5 out of 5 by from YEAH, SEMI EASY. THANKS IT WAS GREAT TO FILE AT THE END AFTER THE ERRORS WERE FIXED. VERY SIMPLE PROCESS
Date published: 2022-04-19
Rated 5 out of 5 by from Simply Easy I am using Turbo Tax for the 7th year in a row. I am always pleased at how quickly the process moves along and the double checking to ensure I haven't missed anything. I won't use anything else to file my taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Experience 7th year using Turbo Tax and it gets easier every year!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1034