TURBOTAX CUSTOMER REVIEWS
TurboTax Premium Reviews
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Rated 2 out of 5 by SoulEater from Annoying way to submit 1256 form and stuck on loop I usually file my taxes with turbotax cause for the most part has been straightforward. However, this year I had to file form 1256 which was nowhere to be found. Had to read a bunch of pages until I found a link to the form I needed. Also for other info I was filing, it got stuck on some sort of loop and was asking me the same questions over and over and over adding incorrect data to my return. Luckily I was able to figure out where this data was being added and deleted it. Disappointing service.
Date published: 2023-04-11
Rated 5 out of 5 by MadamHigh from Great Tool! Easy to maneuver! Was able to file my taxes with ease.
Date published: 2023-04-11
Rated 5 out of 5 by cellin from Very good product Very helpful and knowledgeable. Was able to clear up the issue so I could continue.
Date published: 2023-04-11
Rated 5 out of 5 by DollyF from TurboTax is my first pick! TurboTax does a great job of walking anyone through tax prep, from beginner to experienced users. The links for more info are in language anyone can understand. The error check & red-flag features provide that extra layer of confidence we all need!
Date published: 2023-04-11
Rated 5 out of 5 by Marquis68 from Very user friendly Very easy to use and guides you through smoothly. Thanks
Date published: 2023-04-11
Rated 3 out of 5 by yk65 from System issues I tried file tax on Sunday afternoon. After all the information input in the system did not allowed to finish keep saying try after 15 minutes. I had to try more than 4 times finally wait until Monday and finished. It was very time consuming and frustrating.
Date published: 2023-04-11
Rated 5 out of 5 by Jtgjr from Easy and quick I have used TurboTax for several years and they are always spot on! They do all the figuring and all I have to do is tell them how much I made. You don’t get much simpler than that.
Date published: 2023-04-11
Rated 5 out of 5 by Joshua98 from Turbo Tax is great! Turbo Tax is very user friendly. Will definitely use it again and recommend it.
Date published: 2023-04-11
Rated 4 out of 5 by Erika492 from Very helpful Using turbo tax was fairly simple. It can get confusing the more things you need to add so maybe depending on how complex your filing situation is I'd recommend using the agent. It's definitely cheaper than going to someone.
Date published: 2023-04-11
Rated 3 out of 5 by SeniorCitizen1955 from EXPENSIVE FOR SENIOR CITIZENS I am a retired senior on a fixed income and if I didn't have a small mutual fund I could have filed for free at another site.
All TurboTax® Offerings Reviews - Page 3854
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by SoulEater from Annoying way to submit 1256 form and stuck on loop I usually file my taxes with turbotax cause for the most part has been straightforward. However, this year I had to file form 1256 which was nowhere to be found. Had to read a bunch of pages until I found a link to the form I needed. Also for other info I was filing, it got stuck on some sort of loop and was asking me the same questions over and over and over adding incorrect data to my return. Luckily I was able to figure out where this data was being added and deleted it. Disappointing service.
Date published: 2023-04-11
Rated 5 out of 5 by MadamHigh from Great Tool! Easy to maneuver! Was able to file my taxes with ease.
Date published: 2023-04-11
Rated 5 out of 5 by cellin from Very good product Very helpful and knowledgeable. Was able to clear up the issue so I could continue.
Date published: 2023-04-11
Rated 5 out of 5 by DollyF from TurboTax is my first pick! TurboTax does a great job of walking anyone through tax prep, from beginner to experienced users. The links for more info are in language anyone can understand. The error check & red-flag features provide that extra layer of confidence we all need!
Date published: 2023-04-11
Rated 5 out of 5 by Marquis68 from Very user friendly Very easy to use and guides you through smoothly. Thanks
Date published: 2023-04-11
Rated 3 out of 5 by yk65 from System issues I tried file tax on Sunday afternoon. After all the information input in the system did not allowed to finish keep saying try after 15 minutes. I had to try more than 4 times finally wait until Monday and finished. It was very time consuming and frustrating.
Date published: 2023-04-11
Rated 5 out of 5 by Jtgjr from Easy and quick I have used TurboTax for several years and they are always spot on! They do all the figuring and all I have to do is tell them how much I made. You don’t get much simpler than that.
Date published: 2023-04-11
Rated 5 out of 5 by Joshua98 from Turbo Tax is great! Turbo Tax is very user friendly. Will definitely use it again and recommend it.
Date published: 2023-04-11
Rated 4 out of 5 by Erika492 from Very helpful Using turbo tax was fairly simple. It can get confusing the more things you need to add so maybe depending on how complex your filing situation is I'd recommend using the agent. It's definitely cheaper than going to someone.
Date published: 2023-04-11
Rated 3 out of 5 by SeniorCitizen1955 from EXPENSIVE FOR SENIOR CITIZENS I am a retired senior on a fixed income and if I didn't have a small mutual fund I could have filed for free at another site.
All TurboTax® Offerings Reviews - Page 3854
Date published: 2023-04-11