TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from User-Friendly Been using TurboTax for years. Love the simple and intuitive step-by-step guidance that is provided. Very straight-forward.
Date published: 2022-04-18
Rated 4 out of 5 by from Excellent Great as usual - no complaints! Would recommend to anyone.
Date published: 2022-04-18
Rated 4 out of 5 by from REVIEW FOR TURBO TAX It was very helpful. I just do not like paying when i'm on a limited income BUT ...
Date published: 2022-04-18
Rated 3 out of 5 by from Still has bugs Got my taxes done all the way to the end and then spent nearly 4 hours trying to get past the "check for errors section" before submitting my return electronically! Somewhere along the line, TT assumed I was getting a child care credit and kept kicking out an error on form 6419. It demanded I fix the entries for our citizenship and number of children and we don't even have children!!! I finally figured out how to trick the program to skip over the section so I could file the damned forms. They have managed to screw these returns up for three years straight and now this! I am getting REALLY tired of all the bugs!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo TAX best way to file i been use Turbo Tax for 5 years and always was the best and easiest way to file tax.
Date published: 2022-04-18
Rated 1 out of 5 by from Ridiculous interaction with Quickbooks I spend $180/month for quickbooks. Over a month, multiple chats and calls with support for both companies, lots of finger pointing between the companies, Result of my hours of discussion with the companies repeating myself over and over? I had to hand key in every item for my 2 companies. Looking to replace both TurboTax and QuickBooks since this is utterly ridiculous. I am well aware of their affiliation but their IT departments and customer service people seem not to know or care.
Date published: 2022-04-18
Rated 3 out of 5 by from Taxes are done I did my taxes. Taxes suck, they're done. It is not that hard with Turbotax
Date published: 2022-04-18
Rated 3 out of 5 by from Only slightly above average I have been using TurboTax for a number of years now, mainly because it carries over the info from past years and makes it a little more convenient to use. It also happens to handle my tax situation better than the competitors. However, it has shortcomings which remain unaddressed year after year. Navigating "step-by-step" is painful, especially if you have to go back to a particular spot to revisit a number. There is no in-cell calculation - would be even better if it allowed mini-worksheets, and annotated bookmarks for the areas to re-check. Printing should allow optimization for double-sided printers, such that multi-page forms print double-sided, and single-page forms print to start on the new sheet - this would make it easier to print paper returns. TT used to allow one state filing for free with the software purchase, but no longer - in addition to paying $100 for TT, I have to shell out additional $25 to e-file state return. I will certainly be looking at alternatives next year.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is helpful It has its pros and cons. Pros- easier time doing my own taxes cons- didn't inform me about when I'd be able to finally submit my taxes because of something congress passed blah blah blah. Also it seems like fees have been raised this year? I don't remember being charged as much last time.
Date published: 2022-04-18
Rated 1 out of 5 by from Super hard to use Does not explain in detail what the steps are or what certain information means.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 861
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User-Friendly Been using TurboTax for years. Love the simple and intuitive step-by-step guidance that is provided. Very straight-forward.
Date published: 2022-04-18
Rated 4 out of 5 by from Excellent Great as usual - no complaints! Would recommend to anyone.
Date published: 2022-04-18
Rated 4 out of 5 by from REVIEW FOR TURBO TAX It was very helpful. I just do not like paying when i'm on a limited income BUT ...
Date published: 2022-04-18
Rated 3 out of 5 by from Still has bugs Got my taxes done all the way to the end and then spent nearly 4 hours trying to get past the "check for errors section" before submitting my return electronically! Somewhere along the line, TT assumed I was getting a child care credit and kept kicking out an error on form 6419. It demanded I fix the entries for our citizenship and number of children and we don't even have children!!! I finally figured out how to trick the program to skip over the section so I could file the damned forms. They have managed to screw these returns up for three years straight and now this! I am getting REALLY tired of all the bugs!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo TAX best way to file i been use Turbo Tax for 5 years and always was the best and easiest way to file tax.
Date published: 2022-04-18
Rated 1 out of 5 by from Ridiculous interaction with Quickbooks I spend $180/month for quickbooks. Over a month, multiple chats and calls with support for both companies, lots of finger pointing between the companies, Result of my hours of discussion with the companies repeating myself over and over? I had to hand key in every item for my 2 companies. Looking to replace both TurboTax and QuickBooks since this is utterly ridiculous. I am well aware of their affiliation but their IT departments and customer service people seem not to know or care.
Date published: 2022-04-18
Rated 3 out of 5 by from Taxes are done I did my taxes. Taxes suck, they're done. It is not that hard with Turbotax
Date published: 2022-04-18
Rated 3 out of 5 by from Only slightly above average I have been using TurboTax for a number of years now, mainly because it carries over the info from past years and makes it a little more convenient to use. It also happens to handle my tax situation better than the competitors. However, it has shortcomings which remain unaddressed year after year. Navigating "step-by-step" is painful, especially if you have to go back to a particular spot to revisit a number. There is no in-cell calculation - would be even better if it allowed mini-worksheets, and annotated bookmarks for the areas to re-check. Printing should allow optimization for double-sided printers, such that multi-page forms print double-sided, and single-page forms print to start on the new sheet - this would make it easier to print paper returns. TT used to allow one state filing for free with the software purchase, but no longer - in addition to paying $100 for TT, I have to shell out additional $25 to e-file state return. I will certainly be looking at alternatives next year.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is helpful It has its pros and cons. Pros- easier time doing my own taxes cons- didn't inform me about when I'd be able to finally submit my taxes because of something congress passed blah blah blah. Also it seems like fees have been raised this year? I don't remember being charged as much last time.
Date published: 2022-04-18
Rated 1 out of 5 by from Super hard to use Does not explain in detail what the steps are or what certain information means.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 861