TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Remaining Errors in TTax 2021 While I've filed my taxes for 2021 (Federal and State), I'm still unsatisfied with the errors that remain in the software, namely the Federal Charitable Deduction that adds up correctly in the collection page but is $2.00 short of the previous total when the number is transported over to the Schedule A (and other relevant pages). I've had a ticket opened and closed on this issue, but the error remains. There is also a bug in the Massachusetts Schedule Y, which says "Gambling losses should not be greater than $." with no value. If this is assumed to be the difference between received 1099's from various Massachusetts-licensed gambling facilities and the offset losses and there were no 1099's received, then the error produced during the Review is, per my reading of the relevant state tax code, inappropriate. If the value is "zero", then state the value is "$0.00".
Date published: 2022-04-19
Rated 3 out of 5 by from Overall great product. Overall great product, but constantly asks for review/edit of information that it should already have / been uploaded. Also, had a tax question that should have been easy but instead was just prompted to pay another $80 upgrade and/or not sure if they could help with it.
Date published: 2022-04-19
Rated 5 out of 5 by from Ease of filing I love the fact that I can enter all of my expenses and income and it decides whether what is the best deduction to take to get the best refund or payment for you.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Super until the ending................................
Date published: 2022-04-19
Rated 1 out of 5 by from Well done, but still missing some transparency I am disappointed (and aggravated) that there is not an intuitive way to only file my Federal return (if there is a method to ONLY file my Federal tax return and finish - it is not easily found) Ohio has a free iFile setup for both State and School District taxes. None of you would pay $49 to file your state taxes when the state has an easy-to-use free system in place to e-file. I was hooked into paying an extra $49 to file my state tax return, just to be able to advance and file my federal return. Shame on you! I doubt you will ever see me as a customer again.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Great We've used TurboTax for 6 years and we love it. I would recommend it to anyone needing to do their taxes on their own
Date published: 2022-04-19
Rated 4 out of 5 by from Problems the last two years I don't know if it is TurboTax or the IRS but last year I had to paper file since after I did the paperwork on TuboTax my return was rejected. This year my return was again rejected at 11:55 pm on tax deadline day. It appears that IRS has not processed my 2020 return os when I used data from it they didn't accept it. Now I have filed a day late through I think no fault of my own. I finished the process at 5:30 on the afternoon of the 18th. The IRS had no problem cashing my $3000+ check last year.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is easy I use this every year great way to get taxes done.
Date published: 2022-04-19
Rated 1 out of 5 by from Abysmal TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Used for years, great website/program I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Remaining Errors in TTax 2021 While I've filed my taxes for 2021 (Federal and State), I'm still unsatisfied with the errors that remain in the software, namely the Federal Charitable Deduction that adds up correctly in the collection page but is $2.00 short of the previous total when the number is transported over to the Schedule A (and other relevant pages). I've had a ticket opened and closed on this issue, but the error remains. There is also a bug in the Massachusetts Schedule Y, which says "Gambling losses should not be greater than $." with no value. If this is assumed to be the difference between received 1099's from various Massachusetts-licensed gambling facilities and the offset losses and there were no 1099's received, then the error produced during the Review is, per my reading of the relevant state tax code, inappropriate. If the value is "zero", then state the value is "$0.00".
Date published: 2022-04-19
Rated 3 out of 5 by from Overall great product. Overall great product, but constantly asks for review/edit of information that it should already have / been uploaded. Also, had a tax question that should have been easy but instead was just prompted to pay another $80 upgrade and/or not sure if they could help with it.
Date published: 2022-04-19
Rated 5 out of 5 by from Ease of filing I love the fact that I can enter all of my expenses and income and it decides whether what is the best deduction to take to get the best refund or payment for you.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Super until the ending................................
Date published: 2022-04-19
Rated 1 out of 5 by from Well done, but still missing some transparency I am disappointed (and aggravated) that there is not an intuitive way to only file my Federal return (if there is a method to ONLY file my Federal tax return and finish - it is not easily found) Ohio has a free iFile setup for both State and School District taxes. None of you would pay $49 to file your state taxes when the state has an easy-to-use free system in place to e-file. I was hooked into paying an extra $49 to file my state tax return, just to be able to advance and file my federal return. Shame on you! I doubt you will ever see me as a customer again.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Great We've used TurboTax for 6 years and we love it. I would recommend it to anyone needing to do their taxes on their own
Date published: 2022-04-19
Rated 4 out of 5 by from Problems the last two years I don't know if it is TurboTax or the IRS but last year I had to paper file since after I did the paperwork on TuboTax my return was rejected. This year my return was again rejected at 11:55 pm on tax deadline day. It appears that IRS has not processed my 2020 return os when I used data from it they didn't accept it. Now I have filed a day late through I think no fault of my own. I finished the process at 5:30 on the afternoon of the 18th. The IRS had no problem cashing my $3000+ check last year.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is easy I use this every year great way to get taxes done.
Date published: 2022-04-19
Rated 1 out of 5 by from Abysmal TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Used for years, great website/program I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 859