TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
Date published: 2022-04-21
Rated 4 out of 5 by from 2021 turbo tax live I needed the live agents to guide me with covid related tax questions
Date published: 2022-04-21
Rated 1 out of 5 by from I felt misled I've been using TurboTax for years without any problems. One year I collected unemployment and was charged around $50 because I had a 1095a. I wasn't aware of that charge until I got to the end. That's just wrong. This time I was misled into the deluxe because TurboTax's home page wasn't clear where the free service was. I didn't realize until I got to the end that I was being charged nearly $150. Then I got a notice a few days later, after the Federal due date had passed, that my return was rejected because I forgot to add my ACA information. For $150, that should have been one of the questions. It took me 10 minutes to figure out that I had to go into the search and type 1095a to find the correct form. That never should have happened, especially since I was being charged $150 for their "expert" service. Believe me when I say I will not make the same mistake next year. I'm just going to the IRS website and do my taxes. I can't do any worse than here.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is awesome I’m very pleased with the process and it very easy
Date published: 2022-04-21
Rated 5 out of 5 by from Better than HR I was filing with an agent and they were late on my taxes and cut my return significantly in error. They also charged me $200 in advance before I could use the agent online. I'm hoping to get that money back. TurnoTax is much simpler and cost effective.
Date published: 2022-04-21
Rated 3 out of 5 by from TurboTax was more difficult than it should havebee (The last word should have been been been) I spent 4or 5 days entering my AGI and still wasn't sure if it was acceptable.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is awesome! Turbotax was super efficient and easy to use. I loved my agent.
Date published: 2022-04-21
Rated 1 out of 5 by from Crap software I have spent a week trying to efile, says AGI is wrong, its correct accroding to IRS, its what the software pulled over from last year. Didn't get the notice until after the tax deadline. Your support line is garbage
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is awesome! It was a good app honestly can’t wait to use it again
Date published: 2022-04-21
Rated 5 out of 5 by from It Awesome It all good come check it out the best tax thing going
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 793
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
Date published: 2022-04-21
Rated 4 out of 5 by from 2021 turbo tax live I needed the live agents to guide me with covid related tax questions
Date published: 2022-04-21
Rated 1 out of 5 by from I felt misled I've been using TurboTax for years without any problems. One year I collected unemployment and was charged around $50 because I had a 1095a. I wasn't aware of that charge until I got to the end. That's just wrong. This time I was misled into the deluxe because TurboTax's home page wasn't clear where the free service was. I didn't realize until I got to the end that I was being charged nearly $150. Then I got a notice a few days later, after the Federal due date had passed, that my return was rejected because I forgot to add my ACA information. For $150, that should have been one of the questions. It took me 10 minutes to figure out that I had to go into the search and type 1095a to find the correct form. That never should have happened, especially since I was being charged $150 for their "expert" service. Believe me when I say I will not make the same mistake next year. I'm just going to the IRS website and do my taxes. I can't do any worse than here.
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is awesome I’m very pleased with the process and it very easy
Date published: 2022-04-21
Rated 5 out of 5 by from Better than HR I was filing with an agent and they were late on my taxes and cut my return significantly in error. They also charged me $200 in advance before I could use the agent online. I'm hoping to get that money back. TurnoTax is much simpler and cost effective.
Date published: 2022-04-21
Rated 3 out of 5 by from TurboTax was more difficult than it should havebee (The last word should have been been been) I spent 4or 5 days entering my AGI and still wasn't sure if it was acceptable.
Date published: 2022-04-21
Rated 5 out of 5 by from TurboTax is awesome! Turbotax was super efficient and easy to use. I loved my agent.
Date published: 2022-04-21
Rated 1 out of 5 by from Crap software I have spent a week trying to efile, says AGI is wrong, its correct accroding to IRS, its what the software pulled over from last year. Didn't get the notice until after the tax deadline. Your support line is garbage
Date published: 2022-04-21
Rated 5 out of 5 by from Turbo tax is awesome! It was a good app honestly can’t wait to use it again
Date published: 2022-04-21
Rated 5 out of 5 by from It Awesome It all good come check it out the best tax thing going
Date published: 2022-04-21
All TurboTax® Offerings Reviews - Page 793