TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent product, saved me time and money! I have been using TurboTax for over a decade and always did it myself, but life got complicated and busy. I love having this option and will likely use it again next year.
Date published: 2022-06-06
Rated 1 out of 5 by from Poor service for full service Maria, my tax agent was lackadaisical in helping me understand my review. She missed many scheduled phone calls with me and failed to tell me she was in a different time zone until the end. I was not able to present any extra potential deductibles such as receipts and documents I felt might be important. It did not feel like she went the extra mile to make sure I got the best return. I usually have great service with TurboTax but not this time. I also had to file late because my workplace failed to supply me with proper forms before deadlines. Maria did not give me any extra support with this conflict. I do not often write reviews. But since I paid 300 dollars for full service and did not receive much support, I felt that I wanted to speak my experience and try to share my perspective.
Date published: 2022-06-06
Rated 5 out of 5 by from Easy to use Turbotax is always easy to use. I recommend it to all of my friends
Date published: 2022-06-06
Rated 5 out of 5 by from gREAT Loved it it was great, Love it. I think you should try it.
Date published: 2022-06-06
Rated 4 out of 5 by from Turbo Tax is Pretty good. Initially it was not clear that if I file for an extension to file my tax returns with the IRS, that the tax expert assigned will definitely not be the one I continue with. I got a new tax expert and she was great, but I ended up getting a new tax expert assigned and he completed the tax return. The last tax expert, Robert, was awesome!
Date published: 2022-06-06
Rated 5 out of 5 by from Awesome Thank you to turbotax tax expert. I appreciate everything you did how patient you were because of my work schedule, you are awesome.
Date published: 2022-06-06
Rated 4 out of 5 by from USE TT FOR ALL TAX FILING I use TT for business, personal and my family's filings and have for over 20 years.
Date published: 2022-06-06
Rated 5 out of 5 by from Great! Great experience. 10/10 recommend to anyone who feels overwhelmed doing taxes
Date published: 2022-06-06
Rated 5 out of 5 by from TurboTax is the best thing ever It was simple and trusted. I would always use this for my self and I’m going to start advising people to use it.
Date published: 2022-06-06
Rated 5 out of 5 by from Highly recommend!! Very knowledgeable, very helpful will all my questions.
Date published: 2022-06-06
All TurboTax® Offerings Reviews - Page 529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent product, saved me time and money! I have been using TurboTax for over a decade and always did it myself, but life got complicated and busy. I love having this option and will likely use it again next year.
Date published: 2022-06-06
Rated 1 out of 5 by from Poor service for full service Maria, my tax agent was lackadaisical in helping me understand my review. She missed many scheduled phone calls with me and failed to tell me she was in a different time zone until the end. I was not able to present any extra potential deductibles such as receipts and documents I felt might be important. It did not feel like she went the extra mile to make sure I got the best return. I usually have great service with TurboTax but not this time. I also had to file late because my workplace failed to supply me with proper forms before deadlines. Maria did not give me any extra support with this conflict. I do not often write reviews. But since I paid 300 dollars for full service and did not receive much support, I felt that I wanted to speak my experience and try to share my perspective.
Date published: 2022-06-06
Rated 5 out of 5 by from Easy to use Turbotax is always easy to use. I recommend it to all of my friends
Date published: 2022-06-06
Rated 5 out of 5 by from gREAT Loved it it was great, Love it. I think you should try it.
Date published: 2022-06-06
Rated 4 out of 5 by from Turbo Tax is Pretty good. Initially it was not clear that if I file for an extension to file my tax returns with the IRS, that the tax expert assigned will definitely not be the one I continue with. I got a new tax expert and she was great, but I ended up getting a new tax expert assigned and he completed the tax return. The last tax expert, Robert, was awesome!
Date published: 2022-06-06
Rated 5 out of 5 by from Awesome Thank you to turbotax tax expert. I appreciate everything you did how patient you were because of my work schedule, you are awesome.
Date published: 2022-06-06
Rated 4 out of 5 by from USE TT FOR ALL TAX FILING I use TT for business, personal and my family's filings and have for over 20 years.
Date published: 2022-06-06
Rated 5 out of 5 by from Great! Great experience. 10/10 recommend to anyone who feels overwhelmed doing taxes
Date published: 2022-06-06
Rated 5 out of 5 by from TurboTax is the best thing ever It was simple and trusted. I would always use this for my self and I’m going to start advising people to use it.
Date published: 2022-06-06
Rated 5 out of 5 by from Highly recommend!! Very knowledgeable, very helpful will all my questions.
Date published: 2022-06-06
All TurboTax® Offerings Reviews - Page 529