TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from QUICK AND EASY VERY THOUROUGH PROCESS, EASY, UNDERSTANDABLE. 6 TH YEAR IN A ROW LOVE TYRBO TAX
Date published: 2022-10-19
Rated 1 out of 5 by from Tax Return will NOT ACCEPT with IRS Transcript AGI Tax return will NOT accept even with an AGI that matches the IRS Transcript.
Date published: 2022-10-19
Rated 4 out of 5 by from Solid as Usual, but a Simple Problem at the End I have used TTax for many years. I have always found it fairly easy to use and it helps me to cover all the relevant issues I have on my return. This year was the same...except in the end I was never given the option of applying some of my refund to next year's taxes. I searched and searched and finally gave up. The Help section was of no help.
Date published: 2022-10-19
Rated 1 out of 5 by from poor customer service tried to get help, no luck, just got the run around from them
Date published: 2022-10-19
Rated 5 out of 5 by from awsome good......................................................................................
Date published: 2022-10-19
Rated 1 out of 5 by from third year and no fixes This is the third year I have had problems entering as a trader and transferring my information from my brokerage account to turbo tax. I phone and chat and the representatives act like they have never heard of these problems. I have to manually enter my profits to get business expenses to be correct, and I have to waist money and time to print out 200 to 400 pages of my 1099 composite and mail it to the IRS rather than it automatically be sent by E-file. I have read numerous complaints and questions about the same issues on your boards but still you have not fixed the problem.
Date published: 2022-10-19
Rated 4 out of 5 by from Turbo Tax 2021 Items inputted in error were kept and had to be corrected at the end even though that section didn't need to be done.
Date published: 2022-10-19
Rated 5 out of 5 by from Love Turbo Tax I love turbo tax. Using it since the 1980's. What I don't like is being forced to write a review!
Date published: 2022-10-19
Rated 4 out of 5 by from Turbo Tax review Generally very good. Electronic filing is confusing.
Date published: 2022-10-19
Rated 5 out of 5 by from Use it every year Love how easy to navigate it is and how I always have help if I need it.
Date published: 2022-10-19
All TurboTax® Offerings Reviews - Page 36
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND EASY VERY THOUROUGH PROCESS, EASY, UNDERSTANDABLE. 6 TH YEAR IN A ROW LOVE TYRBO TAX
Date published: 2022-10-19
Rated 1 out of 5 by from Tax Return will NOT ACCEPT with IRS Transcript AGI Tax return will NOT accept even with an AGI that matches the IRS Transcript.
Date published: 2022-10-19
Rated 4 out of 5 by from Solid as Usual, but a Simple Problem at the End I have used TTax for many years. I have always found it fairly easy to use and it helps me to cover all the relevant issues I have on my return. This year was the same...except in the end I was never given the option of applying some of my refund to next year's taxes. I searched and searched and finally gave up. The Help section was of no help.
Date published: 2022-10-19
Rated 1 out of 5 by from poor customer service tried to get help, no luck, just got the run around from them
Date published: 2022-10-19
Rated 5 out of 5 by from awsome good......................................................................................
Date published: 2022-10-19
Rated 1 out of 5 by from third year and no fixes This is the third year I have had problems entering as a trader and transferring my information from my brokerage account to turbo tax. I phone and chat and the representatives act like they have never heard of these problems. I have to manually enter my profits to get business expenses to be correct, and I have to waist money and time to print out 200 to 400 pages of my 1099 composite and mail it to the IRS rather than it automatically be sent by E-file. I have read numerous complaints and questions about the same issues on your boards but still you have not fixed the problem.
Date published: 2022-10-19
Rated 4 out of 5 by from Turbo Tax 2021 Items inputted in error were kept and had to be corrected at the end even though that section didn't need to be done.
Date published: 2022-10-19
Rated 5 out of 5 by from Love Turbo Tax I love turbo tax. Using it since the 1980's. What I don't like is being forced to write a review!
Date published: 2022-10-19
Rated 4 out of 5 by from Turbo Tax review Generally very good. Electronic filing is confusing.
Date published: 2022-10-19
Rated 5 out of 5 by from Use it every year Love how easy to navigate it is and how I always have help if I need it.
Date published: 2022-10-19
All TurboTax® Offerings Reviews - Page 36