TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from First time using live chat, worked great Live expert was very knowledgeable. Helped with putting in numbers from sale of land and figuring out capital gains tax. Very pleasant older gentleman. Nice experience, even though I owed taxes this time.
Date published: 2021-06-14
Rated 5 out of 5 by from Awesome! Super fast and professional will use again!! Alvin C was my consultant and he was awesome
Date published: 2021-06-14
Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
Rated 4 out of 5 by from TurboTax Filing The process of filing tax return went ok, but there were a lot of repeat questions and it could be because I did not answer some of the questions correctly. It was also helpful to be able to look at previous TurboTax returns that helped clarify some of the questions.
Date published: 2021-06-14
Rated 1 out of 5 by from Won't buy again if the refinance bug is not fixed It is such a pain to work through the refinance bug in TurboTax, which miscalculated the average mortgage balance when there is more than one 1098 form. Won't use it next year if the bug is not fixed.
Date published: 2021-06-14
Rated 5 out of 5 by from Great process This is the only way I'll ever file my taxes again.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time using live chat, worked great Live expert was very knowledgeable. Helped with putting in numbers from sale of land and figuring out capital gains tax. Very pleasant older gentleman. Nice experience, even though I owed taxes this time.
Date published: 2021-06-14
Rated 5 out of 5 by from Awesome! Super fast and professional will use again!! Alvin C was my consultant and he was awesome
Date published: 2021-06-14
Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
Rated 4 out of 5 by from TurboTax Filing The process of filing tax return went ok, but there were a lot of repeat questions and it could be because I did not answer some of the questions correctly. It was also helpful to be able to look at previous TurboTax returns that helped clarify some of the questions.
Date published: 2021-06-14
Rated 1 out of 5 by from Won't buy again if the refinance bug is not fixed It is such a pain to work through the refinance bug in TurboTax, which miscalculated the average mortgage balance when there is more than one 1098 form. Won't use it next year if the bug is not fixed.
Date published: 2021-06-14
Rated 5 out of 5 by from Great process This is the only way I'll ever file my taxes again.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 208