TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 1 out of 5 by from Turbotax is too expensive for simple filing I will not be using this service next year. It charges a lot for simple tax filing. There are plenty of cheaper services for simple tax filing. I basically paid half of my returns to pay for turbotax.
Date published: 2021-05-09
Rated 5 out of 5 by from It couldn't be any easier to do taxes did not interact with anyone, did not have to. preparation was very easy to follow.
Date published: 2021-05-09
Rated 5 out of 5 by from The Examples are better this year! Normally, I have to search several places, including online to get my answer, but this year, the examples "?" provided more spot on information, saving me tons of time.
Date published: 2021-05-09
Rated 5 out of 5 by from Been Using Turbo Tax for Years I have been using Turbo Tax for as long as I can remember
Date published: 2021-05-09
Rated 5 out of 5 by from the only way to go for filing with crypto made it super easy to do your own takes with when you invest in cryptocurrencies.
Date published: 2021-05-09
Rated 1 out of 5 by from Disturbingly Wrong This is the worst year (2020) of TurboTax. There are more errors and the updates and customer support is unable to file a return correctly nor able to give accurate answers to questions. Get your act together or I will switch to other software after 30 years of TurboTax.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax Just TOO Expensive I purchased the Download version of Turbo Tax for $117.98. Since I had 2 states, I had to purchase one state which was $48.26. Then, Turbo Tax charged me $50 for transmitting both returns. I could have done my taxes with a competitor for $37. After using TurboTax for more than 10 years, this is definitely my last purchase with them.
Date published: 2021-05-09
Rated 4 out of 5 by from Great product. Have used it for 16 years. I appreciate the complexity of having to keep up with all the changes in the tax laws and regulations. But I would suggest that the program needs improvement in the areas of Section 1256 and crypto transactions.
Date published: 2021-05-09
Rated 1 out of 5 by from Super disappointed This is my 8th year of using Turbo Tax and will be my last. I was forced to do a $60 upgrade as well as having additional fees equaling $150.00. My tax return wasn't going to be much, but I am literally getting less than $30 now. There is NO reason to charge someone this much money to file taxes for "free". I will be finding another method of filing my taxes next year.
Date published: 2021-05-09
Rated 3 out of 5 by from Used to like TurboTax better Thinking about not using it next year because I could not get it to file only my federal return without doing my state return at the same time (which I didn't have time to do that evening). I haven't had this problem in the past. Also, state return is too expensive. Next year I'm going to free file my state return.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbotax is too expensive for simple filing I will not be using this service next year. It charges a lot for simple tax filing. There are plenty of cheaper services for simple tax filing. I basically paid half of my returns to pay for turbotax.
Date published: 2021-05-09
Rated 5 out of 5 by from It couldn't be any easier to do taxes did not interact with anyone, did not have to. preparation was very easy to follow.
Date published: 2021-05-09
Rated 5 out of 5 by from The Examples are better this year! Normally, I have to search several places, including online to get my answer, but this year, the examples "?" provided more spot on information, saving me tons of time.
Date published: 2021-05-09
Rated 5 out of 5 by from Been Using Turbo Tax for Years I have been using Turbo Tax for as long as I can remember
Date published: 2021-05-09
Rated 5 out of 5 by from the only way to go for filing with crypto made it super easy to do your own takes with when you invest in cryptocurrencies.
Date published: 2021-05-09
Rated 1 out of 5 by from Disturbingly Wrong This is the worst year (2020) of TurboTax. There are more errors and the updates and customer support is unable to file a return correctly nor able to give accurate answers to questions. Get your act together or I will switch to other software after 30 years of TurboTax.
Date published: 2021-05-09
Rated 2 out of 5 by from TurboTax Just TOO Expensive I purchased the Download version of Turbo Tax for $117.98. Since I had 2 states, I had to purchase one state which was $48.26. Then, Turbo Tax charged me $50 for transmitting both returns. I could have done my taxes with a competitor for $37. After using TurboTax for more than 10 years, this is definitely my last purchase with them.
Date published: 2021-05-09
Rated 4 out of 5 by from Great product. Have used it for 16 years. I appreciate the complexity of having to keep up with all the changes in the tax laws and regulations. But I would suggest that the program needs improvement in the areas of Section 1256 and crypto transactions.
Date published: 2021-05-09
Rated 1 out of 5 by from Super disappointed This is my 8th year of using Turbo Tax and will be my last. I was forced to do a $60 upgrade as well as having additional fees equaling $150.00. My tax return wasn't going to be much, but I am literally getting less than $30 now. There is NO reason to charge someone this much money to file taxes for "free". I will be finding another method of filing my taxes next year.
Date published: 2021-05-09
Rated 3 out of 5 by from Used to like TurboTax better Thinking about not using it next year because I could not get it to file only my federal return without doing my state return at the same time (which I didn't have time to do that evening). I haven't had this problem in the past. Also, state return is too expensive. Next year I'm going to free file my state return.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 1612