TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy!!! I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Fee Gobbler I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by from One state return used to be free. One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by from Not as bad as I thought it would be Took a little longer than expected. But not bad and pretty straight forward
Date published: 2022-04-17
Rated 4 out of 5 by from Problems entering Canadian Retirement taxes This was the first year I needed to take RMDs. TurboTax needs more information on handling foreign retirement accounts and tax credits. I ended up entering information directly in forms without knowing whether I did it right or not. I must have gone through the final tax review a dozen times before it approved the return.
Date published: 2022-04-17
Rated 5 out of 5 by from OUTSTANDING PRODUCT !! USER FRIENDLY - 5 STARS !! I USE IT EVERY YEAR !!!
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent! It is very thorough and walks you through each question and offers additional explanations if needed.
Date published: 2022-04-17
Rated 5 out of 5 by from good product This was a great way to file my taxes. It was very fast and easy.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Form 8283 TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbotax - clunky; not user-friendly. Poor support Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and easy!!! I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by from Fee Gobbler I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by from One state return used to be free. One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by from Not as bad as I thought it would be Took a little longer than expected. But not bad and pretty straight forward
Date published: 2022-04-17
Rated 4 out of 5 by from Problems entering Canadian Retirement taxes This was the first year I needed to take RMDs. TurboTax needs more information on handling foreign retirement accounts and tax credits. I ended up entering information directly in forms without knowing whether I did it right or not. I must have gone through the final tax review a dozen times before it approved the return.
Date published: 2022-04-17
Rated 5 out of 5 by from OUTSTANDING PRODUCT !! USER FRIENDLY - 5 STARS !! I USE IT EVERY YEAR !!!
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent! It is very thorough and walks you through each question and offers additional explanations if needed.
Date published: 2022-04-17
Rated 5 out of 5 by from good product This was a great way to file my taxes. It was very fast and easy.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1589