TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from Very good, but a few operational glitches I've used various versions of TurboTax for many years. This one seems a bit hastily put together, not quite as easy to maneuver as previous versions, with a few glitches. Our tax situation is not complex, so I'm quite confident the program calculated our taxes properly and all looks good. But a bit more beta testing would have improved this version.
Date published: 2021-05-13
Rated 5 out of 5 by from EZ TO DO - LOVE THE TIME SAVINGS COMFORTING TO KNOW OUR TAXES ARE BEING PROPERLY CHECKED
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Direct! Worth every penny! Easy - anyone can file their taxes!
Date published: 2021-05-13
Rated 1 out of 5 by from E-Filing Disaster E File failed and was never able to resolve issue. Then TurboTax never offered to refund the $25 for efiling my State Taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I was scared last year and chickened out using this but i said Merry give a try and it was a great experience and very easy to do. Love it
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome! It is very simple and easy step by step instructions and cost less for entire family.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is a lifesaver Have used Turbotax shortly after it was introduced
Date published: 2021-05-13
Rated 4 out of 5 by from Better Instructions on State College Savings Needs better instructions on the Missouri State form on what to put in the distribution field for non-qualified distributions.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was a BREEZE Fast and simple. Didn't take long to accomplish the task.
Date published: 2021-05-13
Rated 3 out of 5 by from Good but one big complaint I had a great time filing with TurboTax and found it easy and user friendly. However, I was struggling with one final detail before I filed and the option to contact an expert popped up. I decided to go ahead and contact an expert because I was unable to figure it out myself, however, I was not prompted in any way that it would cost an additional $80 for a 8 minute phone call with the gentleman who assisted me. This was frustrating because there was no warning whatsoever that I was going to be charged for this. There needs to be a notice that pops up on the screen that says, "this call will be added to your bill at the end of filing your taxes," that way the person using the service can decide if it is worth it or if they should try themselves for a little longer before contacting an expert.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1504
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very good, but a few operational glitches I've used various versions of TurboTax for many years. This one seems a bit hastily put together, not quite as easy to maneuver as previous versions, with a few glitches. Our tax situation is not complex, so I'm quite confident the program calculated our taxes properly and all looks good. But a bit more beta testing would have improved this version.
Date published: 2021-05-13
Rated 5 out of 5 by from EZ TO DO - LOVE THE TIME SAVINGS COMFORTING TO KNOW OUR TAXES ARE BEING PROPERLY CHECKED
Date published: 2021-05-13
Rated 5 out of 5 by from Easy and Direct! Worth every penny! Easy - anyone can file their taxes!
Date published: 2021-05-13
Rated 1 out of 5 by from E-Filing Disaster E File failed and was never able to resolve issue. Then TurboTax never offered to refund the $25 for efiling my State Taxes.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is the best I was scared last year and chickened out using this but i said Merry give a try and it was a great experience and very easy to do. Love it
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Awesome! It is very simple and easy step by step instructions and cost less for entire family.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbotax is a lifesaver Have used Turbotax shortly after it was introduced
Date published: 2021-05-13
Rated 4 out of 5 by from Better Instructions on State College Savings Needs better instructions on the Missouri State form on what to put in the distribution field for non-qualified distributions.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax was a BREEZE Fast and simple. Didn't take long to accomplish the task.
Date published: 2021-05-13
Rated 3 out of 5 by from Good but one big complaint I had a great time filing with TurboTax and found it easy and user friendly. However, I was struggling with one final detail before I filed and the option to contact an expert popped up. I decided to go ahead and contact an expert because I was unable to figure it out myself, however, I was not prompted in any way that it would cost an additional $80 for a 8 minute phone call with the gentleman who assisted me. This was frustrating because there was no warning whatsoever that I was going to be charged for this. There needs to be a notice that pops up on the screen that says, "this call will be added to your bill at the end of filing your taxes," that way the person using the service can decide if it is worth it or if they should try themselves for a little longer before contacting an expert.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1504