TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 4 out of 5 by from Very user friendly and support is nice I have used TT for so many years and mostly did the work on my own. The fees is expensive, otherwise it is easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I love using turbo tax Turbo tax makes filing your taxes easy and inexpensive!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Program and Excellent Support Team Have been using Turbo Tax for a number of years and never experienced any problems using. It is a great way to file my taxes along with helping a few other family members with their taxes. Whenever asked, "how you file your taxes?" my reply is always Turbo Tax! I always encourage them to give Turbo Tax a try, because it is a great program and very easy to use. It is just like having a tax professional at your side when using. I did experience a problem this year when assisting a family member to do their taxes. After e-filing, IRS rejected the return indicating that information from a form 1095-A was require even though family member was not enrolled in the ACA. He was enrolled in Medicaid. Upon contacting the Turbo Tax help line, they were able to assist in finding a work-around that enabled us to e-file. Subsequently, the return was finally accepted by IRS. Great customer service!
Date published: 2022-04-15
Rated 2 out of 5 by from Nickel and Dime Me To Death! I have for years hated the way your company ask for more money the whole process. A $69 tax return had a surprise cost of $189 dollars due to the form type not correct???? I will work tirelessly to use another service in the future as it is stupid to wait until the end to tell me how much something cost when this is all computerized. Do better. and be upfront.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was great All but one of your experts really helped me. I wish I could remember the name of the one that would have cost me a 50% penalty regarding RMDs. We did not take our RMD out but rolled it back into our investments. She told me to check the box that said we didn't take them when in actuality even rolling them back into investments means we "took them". Thanks goodness I called my financial advisor and he gave me the correct answer!
Date published: 2022-04-15
Rated 5 out of 5 by from No Stress With TurboTax I always feel stress when I comes to filling out information because I'm afraid I'm going to mess it up. TurboTax made it clear about what I should file and under where. And if I'm still not sure they always have someone on standby to help you break it down more!
Date published: 2022-04-15
Rated 4 out of 5 by from Does the job well TurboTax Deluxe does the job well. NOT THEIR FAULT THAT THE US TAX CODE IS SO COMPLICATED, requiring asking/answering a gazillion questions
Date published: 2022-04-15
Rated 5 out of 5 by from Good Tax Program Good Tax Program that is easy to use. It is affordable, too.
Date published: 2022-04-15
Rated 4 out of 5 by from Hard to set up last year and this even though I should be able to use Turbo Tax on 5 computers when I try to use it on #3 It is blocked. Distressing and big stress and time waste when it should go smoothly. Ever try to get help from representative???? Another huge ordeal. This should not be.
Date published: 2022-04-15
Rated 5 out of 5 by from Trusted App I have been using TurboTax for the last 15 plus years, and I never had a difficulty following my taxes.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very user friendly and support is nice I have used TT for so many years and mostly did the work on my own. The fees is expensive, otherwise it is easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I love using turbo tax Turbo tax makes filing your taxes easy and inexpensive!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Program and Excellent Support Team Have been using Turbo Tax for a number of years and never experienced any problems using. It is a great way to file my taxes along with helping a few other family members with their taxes. Whenever asked, "how you file your taxes?" my reply is always Turbo Tax! I always encourage them to give Turbo Tax a try, because it is a great program and very easy to use. It is just like having a tax professional at your side when using. I did experience a problem this year when assisting a family member to do their taxes. After e-filing, IRS rejected the return indicating that information from a form 1095-A was require even though family member was not enrolled in the ACA. He was enrolled in Medicaid. Upon contacting the Turbo Tax help line, they were able to assist in finding a work-around that enabled us to e-file. Subsequently, the return was finally accepted by IRS. Great customer service!
Date published: 2022-04-15
Rated 2 out of 5 by from Nickel and Dime Me To Death! I have for years hated the way your company ask for more money the whole process. A $69 tax return had a surprise cost of $189 dollars due to the form type not correct???? I will work tirelessly to use another service in the future as it is stupid to wait until the end to tell me how much something cost when this is all computerized. Do better. and be upfront.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax was great All but one of your experts really helped me. I wish I could remember the name of the one that would have cost me a 50% penalty regarding RMDs. We did not take our RMD out but rolled it back into our investments. She told me to check the box that said we didn't take them when in actuality even rolling them back into investments means we "took them". Thanks goodness I called my financial advisor and he gave me the correct answer!
Date published: 2022-04-15
Rated 5 out of 5 by from No Stress With TurboTax I always feel stress when I comes to filling out information because I'm afraid I'm going to mess it up. TurboTax made it clear about what I should file and under where. And if I'm still not sure they always have someone on standby to help you break it down more!
Date published: 2022-04-15
Rated 4 out of 5 by from Does the job well TurboTax Deluxe does the job well. NOT THEIR FAULT THAT THE US TAX CODE IS SO COMPLICATED, requiring asking/answering a gazillion questions
Date published: 2022-04-15
Rated 5 out of 5 by from Good Tax Program Good Tax Program that is easy to use. It is affordable, too.
Date published: 2022-04-15
Rated 4 out of 5 by from Hard to set up last year and this even though I should be able to use Turbo Tax on 5 computers when I try to use it on #3 It is blocked. Distressing and big stress and time waste when it should go smoothly. Ever try to get help from representative???? Another huge ordeal. This should not be.
Date published: 2022-04-15
Rated 5 out of 5 by from Trusted App I have been using TurboTax for the last 15 plus years, and I never had a difficulty following my taxes.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1406