TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Amazing System & OUTSTANDING customer Service!!! I've used TurboTax for a few years now & I can't rave enough about the ease of filing. The customer support is outstanding & I'm grateful that the cost is affordable! Thank you, Thank you, THANK YOU!!!! :)
Date published: 2021-06-03
Rated 3 out of 5 by from Total amount for payment to you not apparent I did not know I had to pay an extra $40.00 to have payment for withheld. I am having a problem realizing that I paid a total of $100.00 to electronically send my tax return to the IRS. I am almost 75 years old, on SS, thought I was going to pay $0 to $60 for simple return, and I do not have an extra $100 in by budget.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax Live Expert was a HUGE Help! My TurboTax Live expert, Dawna, was a HUGE help with my IRA multiple rollovers and rollouts!
Date published: 2021-06-03
Rated 5 out of 5 by from Love TurboTax! I love that TurboTax asks you questions and then pre-fills the most common answers, and also that it tells you when something doesn't occur too often. I started renting out a property so my taxes were much more detailed, with many terms I was not familiar with. TT helped simplify it a great deal. The Net Loss concept was still a bit confusing, though, so I went up a level with my taxes and had a CPA review them, specifically that part. I wasn't sure where to look to see if the loss from last year was properly applied.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is GREAT I've been using TurboTax for over 25 years. Very user friendly and exact info.
Date published: 2021-06-03
Rated 5 out of 5 by from Exceptional Professional Service I received exceptional professional tax preparation service in a timely manner.
Date published: 2021-06-03
Rated 3 out of 5 by from Not bad, could be better What is the benefit of using a software that cost a lot without much customer service? This was my first time using for business and may be the last, due to lack of service attached to the product.
Date published: 2021-06-03
Rated 1 out of 5 by from Beware of downloading I have been using Turbo Tax since it was Parson's Technology, and have loved it every year that I have used it, no problems. I have always purchased a CD and installed it on my computer to use. This year I downloaded from Amazon to my new laptop. Everything was as usual until it came time to pay to file the state return. Came up with a blank screen, after two or three days of looking I found you have to lower the resolution of your display settings in order for it to work. After changing it the process worked.
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing To Work With! My turbo Tax Expert (Alicia) was a pleasure to work with. She was very knowledgeable and patient with me and the many questions I had regarding my taxes. She helped make my life so much easier and walked me through every step needed.
Date published: 2021-06-03
Rated 1 out of 5 by from Turbo tax is overpriced now I used to go to turbo tax because i could file my own taxes for low costs, but now im paying more than i would going to HR block and having someone else do them. Being charged 200$ to do your own taxes.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Amazing System & OUTSTANDING customer Service!!! I've used TurboTax for a few years now & I can't rave enough about the ease of filing. The customer support is outstanding & I'm grateful that the cost is affordable! Thank you, Thank you, THANK YOU!!!! :)
Date published: 2021-06-03
Rated 3 out of 5 by from Total amount for payment to you not apparent I did not know I had to pay an extra $40.00 to have payment for withheld. I am having a problem realizing that I paid a total of $100.00 to electronically send my tax return to the IRS. I am almost 75 years old, on SS, thought I was going to pay $0 to $60 for simple return, and I do not have an extra $100 in by budget.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax Live Expert was a HUGE Help! My TurboTax Live expert, Dawna, was a HUGE help with my IRA multiple rollovers and rollouts!
Date published: 2021-06-03
Rated 5 out of 5 by from Love TurboTax! I love that TurboTax asks you questions and then pre-fills the most common answers, and also that it tells you when something doesn't occur too often. I started renting out a property so my taxes were much more detailed, with many terms I was not familiar with. TT helped simplify it a great deal. The Net Loss concept was still a bit confusing, though, so I went up a level with my taxes and had a CPA review them, specifically that part. I wasn't sure where to look to see if the loss from last year was properly applied.
Date published: 2021-06-03
Rated 5 out of 5 by from TurboTax is GREAT I've been using TurboTax for over 25 years. Very user friendly and exact info.
Date published: 2021-06-03
Rated 5 out of 5 by from Exceptional Professional Service I received exceptional professional tax preparation service in a timely manner.
Date published: 2021-06-03
Rated 3 out of 5 by from Not bad, could be better What is the benefit of using a software that cost a lot without much customer service? This was my first time using for business and may be the last, due to lack of service attached to the product.
Date published: 2021-06-03
Rated 1 out of 5 by from Beware of downloading I have been using Turbo Tax since it was Parson's Technology, and have loved it every year that I have used it, no problems. I have always purchased a CD and installed it on my computer to use. This year I downloaded from Amazon to my new laptop. Everything was as usual until it came time to pay to file the state return. Came up with a blank screen, after two or three days of looking I found you have to lower the resolution of your display settings in order for it to work. After changing it the process worked.
Date published: 2021-06-03
Rated 5 out of 5 by from Amazing To Work With! My turbo Tax Expert (Alicia) was a pleasure to work with. She was very knowledgeable and patient with me and the many questions I had regarding my taxes. She helped make my life so much easier and walked me through every step needed.
Date published: 2021-06-03
Rated 1 out of 5 by from Turbo tax is overpriced now I used to go to turbo tax because i could file my own taxes for low costs, but now im paying more than i would going to HR block and having someone else do them. Being charged 200$ to do your own taxes.
Date published: 2021-06-03
All TurboTax® Offerings Reviews - Page 106