TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Turbotax They held my hand and walked me through the entire process
Date published: 2023-03-17
Rated 1 out of 5 by from HIDDEN FEES UP THE BEHIND!!! Super easy to navigate, but so many hidden fees behind every page. you "Claim" to be a free filing system.. What a joke! Could have paid someone less to do my taxes. And then if you want to take the payment to "upgrade" out of your refund for ease, they charge you an EXTRA $40!!! Learned my lesson and from now on, going to have someone local do them! Thanks for ruining my experience Intuit!!!
Date published: 2023-03-17
Rated 1 out of 5 by from Scammy, Tried to trick me multiple times TurboTax gave me two options to choose from (Premium and Premium Live) I chose the lesser.... Then when I got to the end I was going to be charged over 100 dollars... I had to cancel the whole thing and start again because I used "premiere" in the past... there is no option to use premiere... I literally had to search Google for the landing page to use premiere... Then the price for premiere went up from 74.99 to 89.99! Nothing was different, Everything to the very end was the exact same questions. If you shop online you can still buy premiere from Walmart and other box stores for 74.99 however it will need to be delivered electronically within a week! What a scam I will let everyone know about my experience.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great Quick and easy to use. I will use it again next year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is easy to use Intuitive and accurate. The technology in TurboTax is such that it makes preparing tax returns simple and instills confidence in me.
Date published: 2023-03-17
Rated 5 out of 5 by from Great The expwith TurboTax is lovely it's simple and easy
Date published: 2023-03-17
Rated 5 out of 5 by from Great I have used turbo tax for years and they have always got me my return with no troubles quick and fast and super easy!!
Date published: 2023-03-17
Rated 5 out of 5 by from Wow, that was painless Didn't really expect to breeze through my taxes so easily, but Turbo Tax lives up to the hype. So easy anybody could do it and save a lot a ton not having to pay a CPA.
Date published: 2023-03-17
Rated 4 out of 5 by from simple and complete I did call and talk to a person. She was wonderful!
Date published: 2023-03-17
Rated 5 out of 5 by from Great Software, Wonderful Service I've been doing my taxes with them for 7 years. They've spent a lot of time improving the product which I appreciate. I trust that I'm getting the best refund possible. And if I ever have questions, I can ask them using the live service. However, once I've gotten my tax situation stable, they've made it easy to replicate similar results every year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax They held my hand and walked me through the entire process
Date published: 2023-03-17
Rated 1 out of 5 by from HIDDEN FEES UP THE BEHIND!!! Super easy to navigate, but so many hidden fees behind every page. you "Claim" to be a free filing system.. What a joke! Could have paid someone less to do my taxes. And then if you want to take the payment to "upgrade" out of your refund for ease, they charge you an EXTRA $40!!! Learned my lesson and from now on, going to have someone local do them! Thanks for ruining my experience Intuit!!!
Date published: 2023-03-17
Rated 1 out of 5 by from Scammy, Tried to trick me multiple times TurboTax gave me two options to choose from (Premium and Premium Live) I chose the lesser.... Then when I got to the end I was going to be charged over 100 dollars... I had to cancel the whole thing and start again because I used "premiere" in the past... there is no option to use premiere... I literally had to search Google for the landing page to use premiere... Then the price for premiere went up from 74.99 to 89.99! Nothing was different, Everything to the very end was the exact same questions. If you shop online you can still buy premiere from Walmart and other box stores for 74.99 however it will need to be delivered electronically within a week! What a scam I will let everyone know about my experience.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is great Quick and easy to use. I will use it again next year.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is easy to use Intuitive and accurate. The technology in TurboTax is such that it makes preparing tax returns simple and instills confidence in me.
Date published: 2023-03-17
Rated 5 out of 5 by from Great The expwith TurboTax is lovely it's simple and easy
Date published: 2023-03-17
Rated 5 out of 5 by from Great I have used turbo tax for years and they have always got me my return with no troubles quick and fast and super easy!!
Date published: 2023-03-17
Rated 5 out of 5 by from Wow, that was painless Didn't really expect to breeze through my taxes so easily, but Turbo Tax lives up to the hype. So easy anybody could do it and save a lot a ton not having to pay a CPA.
Date published: 2023-03-17
Rated 4 out of 5 by from simple and complete I did call and talk to a person. She was wonderful!
Date published: 2023-03-17
Rated 5 out of 5 by from Great Software, Wonderful Service I've been doing my taxes with them for 7 years. They've spent a lot of time improving the product which I appreciate. I trust that I'm getting the best refund possible. And if I ever have questions, I can ask them using the live service. However, once I've gotten my tax situation stable, they've made it easy to replicate similar results every year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 342