TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Getting simpler every year. Way to go! The font size was great for seniors. I am not sure about race mode thing. Will try it again next year and evaluate. I liked it better when the choice to have a blow-by-blow number of refund or owe available on each page automatically.
Date published: 2023-03-28
Rated 4 out of 5 by from 1040X for 2022 Everything went great, until I had to do a 1040X for a late 1099-DIV. TurboTax kept starting saying I owed $30, before I typed anything in the amendment. I called support, they had no idea why it was happening. I could see my correct numbers in my filed 1040, but they mapped into my 1040X slightly off.I finally gave up after several hours, and just hacked the correct numbers into the 1040X.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Great Everything that I thought would be a problem was explained and easy to understand. Even though we had to give info for investments sold, downloading the information from my financial institution was easy and made less work for me.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo tax is getting increasingly more difficult Tax prep. was only a little longer than it has been. Much more selling up for your products took my time
Date published: 2023-03-28
Rated 4 out of 5 by from Used for years Once I got my email changed, it helped. Bought cd at Costco, couldn't type in it. Bought on line.
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbo Tax This turbo Tax has worked well this year for me 2022
Date published: 2023-03-28
Rated 1 out of 5 by from expensive and convoluted ive used this app several years and it always seems to feed me into the same loop where i repeatedly enter the same information i already have and somehow still overcharges me from what it says its going to. im done with your garbage product
Date published: 2023-03-28
Rated 5 out of 5 by from The very best system Answered all issues. Made quick work of my documents and info.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Getting simpler every year. Way to go! The font size was great for seniors. I am not sure about race mode thing. Will try it again next year and evaluate. I liked it better when the choice to have a blow-by-blow number of refund or owe available on each page automatically.
Date published: 2023-03-28
Rated 4 out of 5 by from 1040X for 2022 Everything went great, until I had to do a 1040X for a late 1099-DIV. TurboTax kept starting saying I owed $30, before I typed anything in the amendment. I called support, they had no idea why it was happening. I could see my correct numbers in my filed 1040, but they mapped into my 1040X slightly off.I finally gave up after several hours, and just hacked the correct numbers into the 1040X.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Great Everything that I thought would be a problem was explained and easy to understand. Even though we had to give info for investments sold, downloading the information from my financial institution was easy and made less work for me.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo tax is getting increasingly more difficult Tax prep. was only a little longer than it has been. Much more selling up for your products took my time
Date published: 2023-03-28
Rated 4 out of 5 by from Used for years Once I got my email changed, it helped. Bought cd at Costco, couldn't type in it. Bought on line.
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbo Tax This turbo Tax has worked well this year for me 2022
Date published: 2023-03-28
Rated 1 out of 5 by from expensive and convoluted ive used this app several years and it always seems to feed me into the same loop where i repeatedly enter the same information i already have and somehow still overcharges me from what it says its going to. im done with your garbage product
Date published: 2023-03-28
Rated 5 out of 5 by from The very best system Answered all issues. Made quick work of my documents and info.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 216