TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent This program is efficient and easy to use. I upload my docs from my computer or plug them in myself. The program catches errors which I had when plugging in numbers. I have used TT for 4 years and it makes it easy every time.
Date published: 2023-03-31
Rated 4 out of 5 by from My experience I felt that the turbotax algorythm was less clear this year than in years before. New information especially was not fully explained and there was no way in the algorythm to find an answer.
Date published: 2023-03-31
Rated 5 out of 5 by from My Go-To Tax Tool I have been using Turbotax for several years and the service is always amazing.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Experience It was easy and straight forward. Gives me confidence to use it if things get complicated.
Date published: 2023-03-31
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for years and I have never had a problem. Very easy to use.
Date published: 2023-03-31
Rated 1 out of 5 by from The user friendly aspect of TurboTax is gone I've used TurboTax for multiple year; but each year, it becomes more and more difficult to navigate. In addition, I paid more to "do my own taxes with TurboTax than my daughter did to hire a professional. The prices have gotten ridiculous
Date published: 2023-03-31
Rated 5 out of 5 by from Another year and another expert return Inputting the information in the return and filing the return was very easy to do. Walking through each section was very informative and helped me understand all what needed to be done. Filing the return was easy to do and now I am just waiting on my refund. Thank you Turbo Tax for another year of easy and painless filing of my return. And getting a refund to boot.
Date published: 2023-03-31
Rated 1 out of 5 by from first time trying this not very clear. Still telling me it is not enough no matter what I write here
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to Use I was able to quickly file my taxes. The answer to all the questions I had were in the FAQ section and easy to find.
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 return I had questions about my credit for solar and got exactly what I needed.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 10
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent This program is efficient and easy to use. I upload my docs from my computer or plug them in myself. The program catches errors which I had when plugging in numbers. I have used TT for 4 years and it makes it easy every time.
Date published: 2023-03-31
Rated 4 out of 5 by from My experience I felt that the turbotax algorythm was less clear this year than in years before. New information especially was not fully explained and there was no way in the algorythm to find an answer.
Date published: 2023-03-31
Rated 5 out of 5 by from My Go-To Tax Tool I have been using Turbotax for several years and the service is always amazing.
Date published: 2023-03-31
Rated 5 out of 5 by from Great Experience It was easy and straight forward. Gives me confidence to use it if things get complicated.
Date published: 2023-03-31
Rated 5 out of 5 by from Love Turbo Tax Have used Turbo Tax for years and I have never had a problem. Very easy to use.
Date published: 2023-03-31
Rated 1 out of 5 by from The user friendly aspect of TurboTax is gone I've used TurboTax for multiple year; but each year, it becomes more and more difficult to navigate. In addition, I paid more to "do my own taxes with TurboTax than my daughter did to hire a professional. The prices have gotten ridiculous
Date published: 2023-03-31
Rated 5 out of 5 by from Another year and another expert return Inputting the information in the return and filing the return was very easy to do. Walking through each section was very informative and helped me understand all what needed to be done. Filing the return was easy to do and now I am just waiting on my refund. Thank you Turbo Tax for another year of easy and painless filing of my return. And getting a refund to boot.
Date published: 2023-03-31
Rated 1 out of 5 by from first time trying this not very clear. Still telling me it is not enough no matter what I write here
Date published: 2023-03-31
Rated 5 out of 5 by from Easy to Use I was able to quickly file my taxes. The answer to all the questions I had were in the FAQ section and easy to find.
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 return I had questions about my credit for solar and got exactly what I needed.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 10