TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 5 out of 5 by from Turbo Tax is fast and easy. Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by from Confusing Bill and product cost This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use & accurate We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by from Turbotax is getting worse each year. Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is a great guide for DIY filer I have been using it since 1998. It is improving as time goes by. The company cares for its customer's need. The price you pay for a product to give you a great experience.
Date published: 2023-03-25
Rated 3 out of 5 by from TurboTax costs too much. Particularly for freelancers, TurboTax is unfairly priced. It is very confusing when it comes to that.
Date published: 2023-03-25
Rated 5 out of 5 by from EASY AS PIE EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is quick and easy Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax super easy to use everything that is on your tax form you just enter it on turbo tax's website its super easy free and not complicated I always use it for my W-2 and never have any problems I use the free version but when I do my self employment I use turbo taxes premium which helps me make sure I dont mess anything up and double checks everything, it also gives extra benefits thats included with the premium its price is $44.00. My returns with turbo tax is amazing I get more back using turbo tax than I have when I gone to an agency in the past.
Date published: 2023-03-25
Rated 5 out of 5 by from First Timer... No sweat The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 266
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fast and easy. Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by from Confusing Bill and product cost This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use & accurate We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by from Turbotax is getting worse each year. Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is a great guide for DIY filer I have been using it since 1998. It is improving as time goes by. The company cares for its customer's need. The price you pay for a product to give you a great experience.
Date published: 2023-03-25
Rated 3 out of 5 by from TurboTax costs too much. Particularly for freelancers, TurboTax is unfairly priced. It is very confusing when it comes to that.
Date published: 2023-03-25
Rated 5 out of 5 by from EASY AS PIE EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is quick and easy Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by from turbo tax super easy to use everything that is on your tax form you just enter it on turbo tax's website its super easy free and not complicated I always use it for my W-2 and never have any problems I use the free version but when I do my self employment I use turbo taxes premium which helps me make sure I dont mess anything up and double checks everything, it also gives extra benefits thats included with the premium its price is $44.00. My returns with turbo tax is amazing I get more back using turbo tax than I have when I gone to an agency in the past.
Date published: 2023-03-25
Rated 5 out of 5 by from First Timer... No sweat The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 266