TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
JayandCher from
Turbo Tax is fast and easy.
Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by
Cup123456 from
Confusing Bill and product cost
This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by
DRM91 from
Easy to use & accurate
We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by
babycha from
Turbotax is getting worse each year.
Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by
WmC1 from
Turbo Tax is a great guide for DIY filer
I have been using it since 1998. It is improving as time goes by. The company cares for its customer's need. The price you pay for a product to give you a great experience.
Date published: 2023-03-25
Rated 3 out of 5 by
SK134312 from
TurboTax costs too much.
Particularly for freelancers, TurboTax is unfairly priced. It is very confusing when it comes to that.
Date published: 2023-03-25
Rated 5 out of 5 by
BTB64 from
EASY AS PIE
EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by
AirDog123 from
Turbo Tax is quick and easy
Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by
turbotaxperfect from
turbo tax super easy to use
everything that is on your tax form you just enter it on turbo tax's website its super easy free and not complicated I always use it for my W-2 and never have any problems I use the free version but when I do my self employment I use turbo taxes premium which helps me make sure I dont mess anything up and double checks everything, it also gives extra benefits thats included with the premium its price is $44.00. My returns with turbo tax is amazing I get more back using turbo tax than I have when I gone to an agency in the past.
Date published: 2023-03-25
Rated 5 out of 5 by
Humbee from
First Timer... No sweat
The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
All TurboTax® Offerings Reviews - Page 266
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JayandCher from
Turbo Tax is fast and easy.
Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 1 out of 5 by
Cup123456 from
Confusing Bill and product cost
This was a horrible experience in finishing up the taxes. I have no idea why we ended up with Premium. There was no way to back that out and then you get hit for $200 for a fairly simple return. Will never use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by
DRM91 from
Easy to use & accurate
We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by
babycha from
Turbotax is getting worse each year.
Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by
WmC1 from
Turbo Tax is a great guide for DIY filer
I have been using it since 1998. It is improving as time goes by. The company cares for its customer's need. The price you pay for a product to give you a great experience.
Date published: 2023-03-25
Rated 3 out of 5 by
SK134312 from
TurboTax costs too much.
Particularly for freelancers, TurboTax is unfairly priced. It is very confusing when it comes to that.
Date published: 2023-03-25
Rated 5 out of 5 by
BTB64 from
EASY AS PIE
EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by
AirDog123 from
Turbo Tax is quick and easy
Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by
turbotaxperfect from
turbo tax super easy to use
everything that is on your tax form you just enter it on turbo tax's website its super easy free and not complicated I always use it for my W-2 and never have any problems I use the free version but when I do my self employment I use turbo taxes premium which helps me make sure I dont mess anything up and double checks everything, it also gives extra benefits thats included with the premium its price is $44.00. My returns with turbo tax is amazing I get more back using turbo tax than I have when I gone to an agency in the past.
Date published: 2023-03-25
Rated 5 out of 5 by
Humbee from
First Timer... No sweat
The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
All TurboTax® Offerings Reviews - Page 266
Date published: 2023-03-25