TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Kelli is great! Kelli helped me with figuring out how to calculate my remote working days! I got to maximize my refund and get what I earned!
Date published: 2023-03-27
Rated 2 out of 5 by from There were some issues Eventhough I said I did have a PIN, at no point did they ask for it, and so my return was initially rejected. Also, the program really tired to funnel me into the standard deduction eventhough I benefitted from itemization.
Date published: 2023-03-27
Rated 3 out of 5 by from it was a easy way to do taxrs but slow refund the review was simple and easy to use it ask all the question
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is great very easy to complete. love turbo tax. i will continue to use turbo tax
Date published: 2023-03-27
Rated 5 out of 5 by from Was easy to work with. User friendly made process of filing returns easy.
Date published: 2023-03-27
Rated 1 out of 5 by from easy and helpful being a old man need help with getting solar credit Sarah was very helpful and patent with me
Date published: 2023-03-27
Rated 5 out of 5 by from TT never fails Been using Turbo Tax for almost 20 years now. Never fails me and always gets better with usage. Nice how they stay updated on the time on financial situations such as Covid and crypto currencies. As long as TT works, I'll keep buying it.
Date published: 2023-03-27
Rated 5 out of 5 by from Long time user Great software, been using for a long time and it JUST WORKS
Date published: 2023-03-27
Rated 3 out of 5 by from pdf upload did not pass UT review check I uploaded my w2 via pdf. It passed the federal review, but did not pass the UT review and required me to enter all my information manually.
Date published: 2023-03-27
Rated 1 out of 5 by from Horrible Experience with California return The only reason we purchased Turbo tax was to be able to e-file our California return. We could not e-file because Turbo tax CA form 593 has too many errors and bugs which couldn't be fixed.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Kelli is great! Kelli helped me with figuring out how to calculate my remote working days! I got to maximize my refund and get what I earned!
Date published: 2023-03-27
Rated 2 out of 5 by from There were some issues Eventhough I said I did have a PIN, at no point did they ask for it, and so my return was initially rejected. Also, the program really tired to funnel me into the standard deduction eventhough I benefitted from itemization.
Date published: 2023-03-27
Rated 3 out of 5 by from it was a easy way to do taxrs but slow refund the review was simple and easy to use it ask all the question
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is great very easy to complete. love turbo tax. i will continue to use turbo tax
Date published: 2023-03-27
Rated 5 out of 5 by from Was easy to work with. User friendly made process of filing returns easy.
Date published: 2023-03-27
Rated 1 out of 5 by from easy and helpful being a old man need help with getting solar credit Sarah was very helpful and patent with me
Date published: 2023-03-27
Rated 5 out of 5 by from TT never fails Been using Turbo Tax for almost 20 years now. Never fails me and always gets better with usage. Nice how they stay updated on the time on financial situations such as Covid and crypto currencies. As long as TT works, I'll keep buying it.
Date published: 2023-03-27
Rated 5 out of 5 by from Long time user Great software, been using for a long time and it JUST WORKS
Date published: 2023-03-27
Rated 3 out of 5 by from pdf upload did not pass UT review check I uploaded my w2 via pdf. It passed the federal review, but did not pass the UT review and required me to enter all my information manually.
Date published: 2023-03-27
Rated 1 out of 5 by from Horrible Experience with California return The only reason we purchased Turbo tax was to be able to e-file our California return. We could not e-file because Turbo tax CA form 593 has too many errors and bugs which couldn't be fixed.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 240