TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is fast and easy. Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use & accurate We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by from Turbotax is getting worse each year. Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by from EASY AS PIE EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is quick and easy Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by from First Timer... No sweat The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
Date published: 2023-03-25
Rated 5 out of 5 by from Tax is My Easy Way to File Fed & State Taxes I have used Turbo Tax before that was the product name. I have NO reason to change. It works efficiently and each year has logical improvements. I will use again for my 2023 taxes and hopefully for twenty more years after that!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Mrs. Waverly was patient, kind, and descriptive the whole time.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is evan faster and easier to use! Turbo Tax keeps making upgrades. It gets faster and easier to use every year.
Date published: 2023-03-25
Rated 3 out of 5 by from I've been using Turbotax for many years. In recent years, there are glitches that cause the US dept. of revenue to amend my returns. This is very frustrating as I usually end up owing more in taxes! Also, it's very difficult when using a laptop!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is fast and easy. Overall great experience. Some of the questions and answers in the library aren't always clear.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use & accurate We've used Turbo Tax for 8 years in a row. Great service options and easy to follow.
Date published: 2023-03-25
Rated 1 out of 5 by from Turbotax is getting worse each year. Each year I use turbotax it gets worse and worse. This year they imported/autofilled the incorrect AGI causing my e-filed returns to be rejected. I would never assume I need to double check information that I imported from turbotax last year. Very frustrating.
Date published: 2023-03-25
Rated 5 out of 5 by from EASY AS PIE EXCELLENT GUIDANCE THROUGH THE WHOLE EASY PROCESS.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is quick and easy Quick and easy no stress. will continue to use and it's free.
Date published: 2023-03-25
Rated 5 out of 5 by from First Timer... No sweat The prospect of doing this myself was scary, but the system was very intuitive, easy to follow, easy to understand. I will never NOT do my taxes on my own again.
Date published: 2023-03-25
Rated 5 out of 5 by from Tax is My Easy Way to File Fed & State Taxes I have used Turbo Tax before that was the product name. I have NO reason to change. It works efficiently and each year has logical improvements. I will use again for my 2023 taxes and hopefully for twenty more years after that!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Mrs. Waverly was patient, kind, and descriptive the whole time.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is evan faster and easier to use! Turbo Tax keeps making upgrades. It gets faster and easier to use every year.
Date published: 2023-03-25
Rated 3 out of 5 by from I've been using Turbotax for many years. In recent years, there are glitches that cause the US dept. of revenue to amend my returns. This is very frustrating as I usually end up owing more in taxes! Also, it's very difficult when using a laptop!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 31