TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always correct That's why O depend on Turbo Tax Been using it for over 10 yrs. Never had a problem
Date published: 2023-03-28
Rated 5 out of 5 by from I couldn't File my taxes without I am a CPA and could not file my taxes without Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Excellent! I have been using TurboTax for about 25 years, without much difficulty.
Date published: 2023-03-28
Rated 5 out of 5 by from Good name Good to know it's done right. It's almost fun and certainly better than filling out the forms.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to Use With TurboTax it was easy to enter all my business expenses associated with my self employment. Oops, I missed something after filing! No worries, TurboTax also made it easy to file an amended return.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Service - one area for improvement Very great user interface. One stipulation - it was really annoying not being able to speak with the same tax representative that was helping me throughout. Understand on your end the challenge with that, but it was annoying.
Date published: 2023-03-28
Rated 4 out of 5 by from turbo tax is very easy to use to file your taxes I spoke with a live agent he was very knowledgeable and very friendly and willingly to help
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax improves every year. Very pleased with this years' experience - plan on using TurboTax again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from different for 2022 Turbo Tax is not as easy to use as it formerly was. If there is a slight difference in the wording or content of some of my forms it is difficult for me to know what goes where. My wife has a small trust fund that involves declaring $81 from the Schedule K 1. That $81 requires us to use the $119 version. I did call a service rep this time and he was absolutely phenomenal! I believe his name was Marshall. Did not like to pay the $39 processing fee. That is ridiculous!
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always correct That's why O depend on Turbo Tax Been using it for over 10 yrs. Never had a problem
Date published: 2023-03-28
Rated 5 out of 5 by from I couldn't File my taxes without I am a CPA and could not file my taxes without Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Excellent! I have been using TurboTax for about 25 years, without much difficulty.
Date published: 2023-03-28
Rated 5 out of 5 by from Good name Good to know it's done right. It's almost fun and certainly better than filling out the forms.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to Use With TurboTax it was easy to enter all my business expenses associated with my self employment. Oops, I missed something after filing! No worries, TurboTax also made it easy to file an amended return.
Date published: 2023-03-28
Rated 5 out of 5 by from Great Service - one area for improvement Very great user interface. One stipulation - it was really annoying not being able to speak with the same tax representative that was helping me throughout. Understand on your end the challenge with that, but it was annoying.
Date published: 2023-03-28
Rated 4 out of 5 by from turbo tax is very easy to use to file your taxes I spoke with a live agent he was very knowledgeable and very friendly and willingly to help
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax improves every year. Very pleased with this years' experience - plan on using TurboTax again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from different for 2022 Turbo Tax is not as easy to use as it formerly was. If there is a slight difference in the wording or content of some of my forms it is difficult for me to know what goes where. My wife has a small trust fund that involves declaring $81 from the Schedule K 1. That $81 requires us to use the $119 version. I did call a service rep this time and he was absolutely phenomenal! I believe his name was Marshall. Did not like to pay the $39 processing fee. That is ridiculous!
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience with Turbo Tax! Again, I thought it was a great experience with Turbo Tax!
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 278