TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Very detailed and informative. HELPFUL! Turbo Tax took all of the guesswork out of filing my taxes.
Date published: 2023-03-22
Rated 1 out of 5 by from Scammed! Decided to pay for it with my credit card so i didn't have to pay the extra fee for taking it out of my return. Only after I paid did I realize they had upgraded me to premium. SCAMMED! NEXT YEAR I WILL NOT BE USING TURBO TAX AFTER HAVING USED THEM FOR OVER A DECADE. Enjoy the extra money and losing who used to be a loyal customer.
Date published: 2023-03-22
Rated 1 out of 5 by from i did not enjoy my experience i did not enjoy this experience. it was incredibly aggravating having to pay for simple tax services. i will not return.
Date published: 2023-03-22
Rated 5 out of 5 by from Quick and Helpful The process with TurboTax is quick and easy, with helpful tips along the way.
Date published: 2023-03-22
Rated 5 out of 5 by from Very Simple and Accurate Excellent product, always nice to have information filled in from previous. Tax year.
Date published: 2023-03-22
Rated 5 out of 5 by from tt is excellent This is easy to do. I have used it for many years. Will use it in the future.
Date published: 2023-03-22
Rated 4 out of 5 by from Very easy to use Fast and easy it was quick and easy to file I recommend it for everyone
Date published: 2023-03-22
Rated 5 out of 5 by from User Friendly Excellent, fast and easy. I always use TurboTax as a reliable source for filling my taxes.
Date published: 2023-03-22
Rated 2 out of 5 by from I miss getting the packets in yhe US mail, over priced. never lets me use any discounts. I miss getting the packets in the mail from the Gov. doing all by myself.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is always there for you I filed my 2022 Tax returns today. Although it was a quite a long journey it was worth it in order to file with confidence.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 254
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very detailed and informative. HELPFUL! Turbo Tax took all of the guesswork out of filing my taxes.
Date published: 2023-03-22
Rated 1 out of 5 by from Scammed! Decided to pay for it with my credit card so i didn't have to pay the extra fee for taking it out of my return. Only after I paid did I realize they had upgraded me to premium. SCAMMED! NEXT YEAR I WILL NOT BE USING TURBO TAX AFTER HAVING USED THEM FOR OVER A DECADE. Enjoy the extra money and losing who used to be a loyal customer.
Date published: 2023-03-22
Rated 1 out of 5 by from i did not enjoy my experience i did not enjoy this experience. it was incredibly aggravating having to pay for simple tax services. i will not return.
Date published: 2023-03-22
Rated 5 out of 5 by from Quick and Helpful The process with TurboTax is quick and easy, with helpful tips along the way.
Date published: 2023-03-22
Rated 5 out of 5 by from Very Simple and Accurate Excellent product, always nice to have information filled in from previous. Tax year.
Date published: 2023-03-22
Rated 5 out of 5 by from tt is excellent This is easy to do. I have used it for many years. Will use it in the future.
Date published: 2023-03-22
Rated 4 out of 5 by from Very easy to use Fast and easy it was quick and easy to file I recommend it for everyone
Date published: 2023-03-22
Rated 5 out of 5 by from User Friendly Excellent, fast and easy. I always use TurboTax as a reliable source for filling my taxes.
Date published: 2023-03-22
Rated 2 out of 5 by from I miss getting the packets in yhe US mail, over priced. never lets me use any discounts. I miss getting the packets in the mail from the Gov. doing all by myself.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is always there for you I filed my 2022 Tax returns today. Although it was a quite a long journey it was worth it in order to file with confidence.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 254