TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Failed to import investment accounts properly It failed to import one of my investment accounts properly and asked me to write in the State for one entry in a 1099-MISC that it imported erroneously. The UX getting to that screen is also awkward since it forced me to review my driver's license info and ~6 other screens each time I came back to it.
Date published: 2023-07-19
Rated 5 out of 5 by from Thanks TurboTax! Laniece answered my questions quickly and accurately. Thanks Laniece!
Date published: 2023-07-19
Rated 1 out of 5 by from hard to use, unhelpful will try to squeeze you for every dollar you have, unless your filing is very simple
Date published: 2023-07-19
Rated 5 out of 5 by from TurboTax Premium did an awesome job I love the product feature of the help file and how turbo tax leads you through your tax return. If you get the premium addition it will also double check your taxes for you which I found very helpful.
Date published: 2023-07-19
Rated 5 out of 5 by from TurboTax is very easy to use! I've been using TurboTax for many years. They update their information every year, as the laws change, and they assist with answering questions.
Date published: 2023-07-19
Rated 1 out of 5 by from buyer beware i was sold a fake cd download and never recerived my refund altough i file complaint and mailedc the label and product back. i have tax debt and issues arising from bring misled and misinformed by turbo tax
Date published: 2023-07-19
Rated 5 out of 5 by from Customers care at its best I needed helping finding the right sections in the drop menu to help me fix certain information to process my return and the help was very swift. It said the tech support had 15years experience and indeed it showed thanks so much again Ms.Lady for your expertise help
Date published: 2023-07-19
Rated 5 out of 5 by from Turbo Tax is the Best! I could not have done it without Turbo Tax. For several years now Turbo Tax has been the best. Thanks a million.
Date published: 2023-07-19
Rated 5 out of 5 by from Awesome I had a Good experience with TurboTax will use in the future
Date published: 2023-07-19
Rated 5 out of 5 by from Love Turbotax Easy to use, if you have a question about what something is the descriptions are so helpful
Date published: 2023-07-19
All TurboTax® Offerings Reviews - Page 254
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Failed to import investment accounts properly It failed to import one of my investment accounts properly and asked me to write in the State for one entry in a 1099-MISC that it imported erroneously. The UX getting to that screen is also awkward since it forced me to review my driver's license info and ~6 other screens each time I came back to it.
Date published: 2023-07-19
Rated 5 out of 5 by from Thanks TurboTax! Laniece answered my questions quickly and accurately. Thanks Laniece!
Date published: 2023-07-19
Rated 1 out of 5 by from hard to use, unhelpful will try to squeeze you for every dollar you have, unless your filing is very simple
Date published: 2023-07-19
Rated 5 out of 5 by from TurboTax Premium did an awesome job I love the product feature of the help file and how turbo tax leads you through your tax return. If you get the premium addition it will also double check your taxes for you which I found very helpful.
Date published: 2023-07-19
Rated 5 out of 5 by from TurboTax is very easy to use! I've been using TurboTax for many years. They update their information every year, as the laws change, and they assist with answering questions.
Date published: 2023-07-19
Rated 1 out of 5 by from buyer beware i was sold a fake cd download and never recerived my refund altough i file complaint and mailedc the label and product back. i have tax debt and issues arising from bring misled and misinformed by turbo tax
Date published: 2023-07-19
Rated 5 out of 5 by from Customers care at its best I needed helping finding the right sections in the drop menu to help me fix certain information to process my return and the help was very swift. It said the tech support had 15years experience and indeed it showed thanks so much again Ms.Lady for your expertise help
Date published: 2023-07-19
Rated 5 out of 5 by from Turbo Tax is the Best! I could not have done it without Turbo Tax. For several years now Turbo Tax has been the best. Thanks a million.
Date published: 2023-07-19
Rated 5 out of 5 by from Awesome I had a Good experience with TurboTax will use in the future
Date published: 2023-07-19
Rated 5 out of 5 by from Love Turbotax Easy to use, if you have a question about what something is the descriptions are so helpful
Date published: 2023-07-19
All TurboTax® Offerings Reviews - Page 254