TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Basic Reviews

Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTac Business-Good First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Live Assistance was very helpful The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by from East to use. The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by from Great Service Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by from Makes it so much easier I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by from Watch what you click $205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
Rated 2 out of 5 by from I use it but not sold you used to advertise much lower rate for a basic return. so the minimum charge is over 100$ and i ended up at 158. couldn't even ask one simple question w/o having to upgrade my service. your service is convenient but you simply have too many add ons
Date published: 2023-03-29
Rated 5 out of 5 by from Great Help! Thank you for all the help Timothy!!! This is my 4th time using Turbo tax!!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 187
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awesome U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTac Business-Good First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo Tax Live Assistance was very helpful The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by from East to use. The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by from Great Service Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by from Makes it so much easier I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by from Watch what you click $205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
Rated 2 out of 5 by from I use it but not sold you used to advertise much lower rate for a basic return. so the minimum charge is over 100$ and i ended up at 158. couldn't even ask one simple question w/o having to upgrade my service. your service is convenient but you simply have too many add ons
Date published: 2023-03-29
Rated 5 out of 5 by from Great Help! Thank you for all the help Timothy!!! This is my 4th time using Turbo tax!!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 187