TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Basic Reviews
Read unbiased reviews from real TurboTax Live Full Service Basic customers. Let an expert do your taxes for you, start to finish. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dan Will from
Turbo Tax is great.
Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by
Gail78 from
Turbo tax is awesome
U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by
Virginia Elite Caregivers from
TurboTac Business-Good
First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by
Romeika from
Turbo Tax Live Assistance was very helpful
The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by
Charlie5544 from
East to use.
The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by
ELT72 from
Great Service
Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by
LKS2023 from
Makes it so much easier
I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by
deek1960 from
Watch what you click
$205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
Rated 2 out of 5 by
null from
I use it but not sold
you used to advertise much lower rate for a basic return. so the minimum charge is over 100$ and i ended up at 158. couldn't even ask one simple question w/o having to upgrade my service. your service is convenient but you simply have too many add ons
Date published: 2023-03-29
Rated 5 out of 5 by
Shell2615 from
Great Help!
Thank you for all the help Timothy!!! This is my 4th time using Turbo tax!!
All TurboTax® Offerings Reviews - Page 187
Date published: 2023-03-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dan Will from
Turbo Tax is great.
Turbo Tax is easy to use with step by step guidance and professional support all the way.
Date published: 2023-03-29
Rated 5 out of 5 by
Gail78 from
Turbo tax is awesome
U are very helpful filling taxes and I love how fast I get them back
Date published: 2023-03-29
Rated 4 out of 5 by
Virginia Elite Caregivers from
TurboTac Business-Good
First time filing business taxes for startup business. Pretty self-explanatory. Would like to see livechat similar to Turbo Tax personal software
Date published: 2023-03-29
Rated 4 out of 5 by
Romeika from
Turbo Tax Live Assistance was very helpful
The agent was helpful with navigating me through the literature so I was able to obtain the information that I needed.
Date published: 2023-03-29
Rated 5 out of 5 by
Charlie5544 from
East to use.
The only problem I have is with RMD. We get pensions every month and I never know what to enter for RMD. It is always an issue.
Date published: 2023-03-29
Rated 4 out of 5 by
ELT72 from
Great Service
Great service and easy to use. I have used them for several years because of it.
Date published: 2023-03-29
Rated 4 out of 5 by
LKS2023 from
Makes it so much easier
I've used TurboTax for many years. This is the first time I've had some issues; but the live chat was very helpful in resolving them.
Date published: 2023-03-29
Rated 2 out of 5 by
deek1960 from
Watch what you click
$205 for filing? That's ridiculous. I filed a 1040 with limited deductions (nothing crazy) and a basic state file. I used live help the prior year, and what do you know? Turbo tax says it always defaulted to the previous version used. I don't believe it. That's never happened before. Turbo tax also needs to cut down on the number of times you ask people to upgrade too.
Date published: 2023-03-29
Rated 2 out of 5 by
null from
I use it but not sold
you used to advertise much lower rate for a basic return. so the minimum charge is over 100$ and i ended up at 158. couldn't even ask one simple question w/o having to upgrade my service. your service is convenient but you simply have too many add ons
Date published: 2023-03-29
Rated 5 out of 5 by
Shell2615 from
Great Help!
Thank you for all the help Timothy!!! This is my 4th time using Turbo tax!!
All TurboTax® Offerings Reviews - Page 187
Date published: 2023-03-29