TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 2 out of 5 by from Turbo tax had multiple issues downloading banking many years using turbotax and turbo business - this year sucked. 3 errors in banking download requiring restarting the return.
Date published: 2023-03-24
Rated 5 out of 5 by from Orgaanized and easy to follow Each live expert was knowledgeable and professional. They were extremely efficient and 'patient' with me.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax was awesome and easy its simple and easy and no i didnt need their expert assistance
Date published: 2023-03-24
Rated 5 out of 5 by from Kelly was amazing! Thank you! Made everything crystal clear. Kelly was so helpful!
Date published: 2023-03-24
Rated 1 out of 5 by from 1099-B Form automatic import doesn't work! 1099-B Form automatic import doesn't work! Invalid "&" characters were detected for the description and we couldn't fix this within the iframe directly - it kept crashing! Thankfully, Alexander The Great TurboTax Live Expert assisted us in resolving these conflicts manually. Really appreciate his help.
Date published: 2023-03-24
Rated 5 out of 5 by from Speaks my language! My taxes were more complicated than usual this year and TurboTax helped to put them in terms that I could understand!
Date published: 2023-03-24
Rated 5 out of 5 by from Excellent and very accurate! Very Thorough and courteous, all staff members were very understanding.
Date published: 2023-03-24
Rated 4 out of 5 by from Mostly good. Improvement needed. Overall this is great. so much better than figuring out without. The biggest glitch is that turbotax seems to understand options poorly, especially if they expire ($0 cost basis). Selling before buying is also normal option behavior.
Date published: 2023-03-24
Rated 5 out of 5 by from Best to file your own taxes I have use other platforms to do my taxes online. This year I tried Turbotax because most people claim that it helps you get the most accurate refund. IT IS TRUE!!! A little expensive but it was so easy to file my taxes that I was more than willing to pay.
Date published: 2023-03-24
Rated 5 out of 5 by from Love using Turbo Tax Turbo tax has gotten better with importing data which makes the process so much faster. I like having the ability to get a call in 5 minutes with a tax expert.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 59
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax had multiple issues downloading banking many years using turbotax and turbo business - this year sucked. 3 errors in banking download requiring restarting the return.
Date published: 2023-03-24
Rated 5 out of 5 by from Orgaanized and easy to follow Each live expert was knowledgeable and professional. They were extremely efficient and 'patient' with me.
Date published: 2023-03-24
Rated 5 out of 5 by from turbo tax was awesome and easy its simple and easy and no i didnt need their expert assistance
Date published: 2023-03-24
Rated 5 out of 5 by from Kelly was amazing! Thank you! Made everything crystal clear. Kelly was so helpful!
Date published: 2023-03-24
Rated 1 out of 5 by from 1099-B Form automatic import doesn't work! 1099-B Form automatic import doesn't work! Invalid "&" characters were detected for the description and we couldn't fix this within the iframe directly - it kept crashing! Thankfully, Alexander The Great TurboTax Live Expert assisted us in resolving these conflicts manually. Really appreciate his help.
Date published: 2023-03-24
Rated 5 out of 5 by from Speaks my language! My taxes were more complicated than usual this year and TurboTax helped to put them in terms that I could understand!
Date published: 2023-03-24
Rated 5 out of 5 by from Excellent and very accurate! Very Thorough and courteous, all staff members were very understanding.
Date published: 2023-03-24
Rated 4 out of 5 by from Mostly good. Improvement needed. Overall this is great. so much better than figuring out without. The biggest glitch is that turbotax seems to understand options poorly, especially if they expire ($0 cost basis). Selling before buying is also normal option behavior.
Date published: 2023-03-24
Rated 5 out of 5 by from Best to file your own taxes I have use other platforms to do my taxes online. This year I tried Turbotax because most people claim that it helps you get the most accurate refund. IT IS TRUE!!! A little expensive but it was so easy to file my taxes that I was more than willing to pay.
Date published: 2023-03-24
Rated 5 out of 5 by from Love using Turbo Tax Turbo tax has gotten better with importing data which makes the process so much faster. I like having the ability to get a call in 5 minutes with a tax expert.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 59