TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
woodD1911 from
TurboTax was very helpful
I used the live chat feature and the call back feature when I had questions and it really helped to get an experts advice
Date published: 2023-03-16
Rated 5 out of 5 by
motherof12 from
great thank you
thank you was very easy to use your services will be using again next year
Date published: 2023-03-16
Rated 5 out of 5 by
BassQueen from
Turbo Tax is Fantastic
Have used for many years, continues to get better and easier
Date published: 2023-03-16
Rated 5 out of 5 by
Faye M from
Turbo tax easy to use
It was simple and someone was immediately available to answer questions
Date published: 2023-03-16
Rated 5 out of 5 by
ygywsi from
great
Sandy was a great help in informing me on how to file
Date published: 2023-03-16
Rated 5 out of 5 by
SaSara from
Simple and Fast
I have so much trouble doing taxes and this was so helpful. I was also so worried about missing my filing for an older year, but I was assisted as I went along and everything was fine.
Date published: 2023-03-16
Rated 5 out of 5 by
2chi from
EXCELLENT CUSTOMER SERVICE CARE
QUICK, FAST & IT WAS EASY. I Had no problems filing with turbo tax, customer service was ha doing my w2 with no issues. Thanks Guys yall the best!!
Date published: 2023-03-16
Rated 5 out of 5 by
Vic 46 from
Turbo Tax was easy to use.
I enjoy using turbo tax each year to do my taxes. It is safe, accurate and saves me money.
Date published: 2023-03-16
Rated 3 out of 5 by
Unhappy in Hanover from
Calculations work well, getting support stinks.
I have used for 5 years. Data entry is reasonably easy. Getting to support is "EXTREMELY" difficult. Did entire return then could not E-File. They had my fee for E-Filing state return before I found out I could not E-File. More hassle than it was worth. Most likely I will not purchase again next year. Customer support told me to file by mail but could not answer why I could not E-File. Frustration set in, even want you to agree to terms and conditions without defining them. (BELOW)
Date published: 2023-03-16
Rated 1 out of 5 by
Unhappyuser6666 from
Worst tax experience ever, software is a joke
Zero support and my return keeps getting denied because the irs claims my dob is different. Was unable to put some information in because program has so many glitches, really regret wasting money and time on TurboTax, I’ll end up paying someone local to file for me.
All TurboTax® Offerings Reviews - Page 447
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
woodD1911 from
TurboTax was very helpful
I used the live chat feature and the call back feature when I had questions and it really helped to get an experts advice
Date published: 2023-03-16
Rated 5 out of 5 by
motherof12 from
great thank you
thank you was very easy to use your services will be using again next year
Date published: 2023-03-16
Rated 5 out of 5 by
BassQueen from
Turbo Tax is Fantastic
Have used for many years, continues to get better and easier
Date published: 2023-03-16
Rated 5 out of 5 by
Faye M from
Turbo tax easy to use
It was simple and someone was immediately available to answer questions
Date published: 2023-03-16
Rated 5 out of 5 by
ygywsi from
great
Sandy was a great help in informing me on how to file
Date published: 2023-03-16
Rated 5 out of 5 by
SaSara from
Simple and Fast
I have so much trouble doing taxes and this was so helpful. I was also so worried about missing my filing for an older year, but I was assisted as I went along and everything was fine.
Date published: 2023-03-16
Rated 5 out of 5 by
2chi from
EXCELLENT CUSTOMER SERVICE CARE
QUICK, FAST & IT WAS EASY. I Had no problems filing with turbo tax, customer service was ha doing my w2 with no issues. Thanks Guys yall the best!!
Date published: 2023-03-16
Rated 5 out of 5 by
Vic 46 from
Turbo Tax was easy to use.
I enjoy using turbo tax each year to do my taxes. It is safe, accurate and saves me money.
Date published: 2023-03-16
Rated 3 out of 5 by
Unhappy in Hanover from
Calculations work well, getting support stinks.
I have used for 5 years. Data entry is reasonably easy. Getting to support is "EXTREMELY" difficult. Did entire return then could not E-File. They had my fee for E-Filing state return before I found out I could not E-File. More hassle than it was worth. Most likely I will not purchase again next year. Customer support told me to file by mail but could not answer why I could not E-File. Frustration set in, even want you to agree to terms and conditions without defining them. (BELOW)
Date published: 2023-03-16
Rated 1 out of 5 by
Unhappyuser6666 from
Worst tax experience ever, software is a joke
Zero support and my return keeps getting denied because the irs claims my dob is different. Was unable to put some information in because program has so many glitches, really regret wasting money and time on TurboTax, I’ll end up paying someone local to file for me.
All TurboTax® Offerings Reviews - Page 447
Date published: 2023-03-16