TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from TurboTax was very helpful I used the live chat feature and the call back feature when I had questions and it really helped to get an experts advice
Date published: 2023-03-16
Rated 5 out of 5 by from great thank you thank you was very easy to use your services will be using again next year
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Fantastic Have used for many years, continues to get better and easier
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax easy to use It was simple and someone was immediately available to answer questions
Date published: 2023-03-16
Rated 5 out of 5 by from great Sandy was a great help in informing me on how to file
Date published: 2023-03-16
Rated 5 out of 5 by from Simple and Fast I have so much trouble doing taxes and this was so helpful. I was also so worried about missing my filing for an older year, but I was assisted as I went along and everything was fine.
Date published: 2023-03-16
Rated 5 out of 5 by from EXCELLENT CUSTOMER SERVICE CARE QUICK, FAST & IT WAS EASY. I Had no problems filing with turbo tax, customer service was ha doing my w2 with no issues. Thanks Guys yall the best!!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax was easy to use. I enjoy using turbo tax each year to do my taxes. It is safe, accurate and saves me money.
Date published: 2023-03-16
Rated 3 out of 5 by from Calculations work well, getting support stinks. I have used for 5 years. Data entry is reasonably easy. Getting to support is "EXTREMELY" difficult. Did entire return then could not E-File. They had my fee for E-Filing state return before I found out I could not E-File. More hassle than it was worth. Most likely I will not purchase again next year. Customer support told me to file by mail but could not answer why I could not E-File. Frustration set in, even want you to agree to terms and conditions without defining them. (BELOW)
Date published: 2023-03-16
Rated 1 out of 5 by from Worst tax experience ever, software is a joke Zero support and my return keeps getting denied because the irs claims my dob is different. Was unable to put some information in because program has so many glitches, really regret wasting money and time on TurboTax, I’ll end up paying someone local to file for me.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 447
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very helpful I used the live chat feature and the call back feature when I had questions and it really helped to get an experts advice
Date published: 2023-03-16
Rated 5 out of 5 by from great thank you thank you was very easy to use your services will be using again next year
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is Fantastic Have used for many years, continues to get better and easier
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo tax easy to use It was simple and someone was immediately available to answer questions
Date published: 2023-03-16
Rated 5 out of 5 by from great Sandy was a great help in informing me on how to file
Date published: 2023-03-16
Rated 5 out of 5 by from Simple and Fast I have so much trouble doing taxes and this was so helpful. I was also so worried about missing my filing for an older year, but I was assisted as I went along and everything was fine.
Date published: 2023-03-16
Rated 5 out of 5 by from EXCELLENT CUSTOMER SERVICE CARE QUICK, FAST & IT WAS EASY. I Had no problems filing with turbo tax, customer service was ha doing my w2 with no issues. Thanks Guys yall the best!!
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax was easy to use. I enjoy using turbo tax each year to do my taxes. It is safe, accurate and saves me money.
Date published: 2023-03-16
Rated 3 out of 5 by from Calculations work well, getting support stinks. I have used for 5 years. Data entry is reasonably easy. Getting to support is "EXTREMELY" difficult. Did entire return then could not E-File. They had my fee for E-Filing state return before I found out I could not E-File. More hassle than it was worth. Most likely I will not purchase again next year. Customer support told me to file by mail but could not answer why I could not E-File. Frustration set in, even want you to agree to terms and conditions without defining them. (BELOW)
Date published: 2023-03-16
Rated 1 out of 5 by from Worst tax experience ever, software is a joke Zero support and my return keeps getting denied because the irs claims my dob is different. Was unable to put some information in because program has so many glitches, really regret wasting money and time on TurboTax, I’ll end up paying someone local to file for me.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 447