TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Turbo Tax No problems. Easy to use once I figured out how to navigate.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax made it easy to file the taxes. I had lot of changes in 2022 which TurboTax handled one by one. I was able to talk to tax consultants a few times until I was sure I got everything correct.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax awesome Very simple to follow to get the result. I will definitely continue to use turbotax
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was great I had some strange tax situations in 2022, and Cassie met them head on and helped me research what I needed to provide. It was such an burden lifted off of me this year.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is evil Turbotax lobbies the government to make it hard to file taxes
Date published: 2023-04-11
Rated 5 out of 5 by from For the average guy Extremely simple and efficient great app NEVER CHANGE
Date published: 2023-04-11
Rated 3 out of 5 by from Painfully Gets the Job Done I've been using TurboTax for over 20 years Getting the wizard to put info where I know it needs to go is complicated. I have had trouble over the years with HSA contribution reporting, second home interest reporting, etc. The constant sales pitch for state returns is annoying. I live in Florida. I did not forget to file my state taxes. We don't have state income tax in Florida. Stop asking. Finally, I helped my 16 year old file her taxes for the first time. She qualifies for a free return (W-2, some savings interest, standard deduction). We started the delux version because that was all I could find. I ended up having to call them, delete the return, and re-enter all of her info to file for free. No wonder they had a lawsuit over this. At the end of the day, I keep using them because so much stuff is auto-populated because I've been using them for so long, but I'm about ready to jump ship and try a different provider.
Date published: 2023-04-11
Rated 1 out of 5 by from terrible terribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterrible
Date published: 2023-04-11
Rated 4 out of 5 by from Does a very good job It was somewhat difficult to find certain items i.e. where to enter purchase of a new car state taxes paid
Date published: 2023-04-11
Rated 5 out of 5 by from I LIKED THE STEP BY STEP PROMPTS. EASY TO FOLLOW I LIKED THE STEP BY STEP PROMPTS. I FEEL CONFIDENT ABOUT THE ACURACY GUARANTEE AND THE MAXIMUM REFUND.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax No problems. Easy to use once I figured out how to navigate.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax made it easy to file the taxes. I had lot of changes in 2022 which TurboTax handled one by one. I was able to talk to tax consultants a few times until I was sure I got everything correct.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax awesome Very simple to follow to get the result. I will definitely continue to use turbotax
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax was great I had some strange tax situations in 2022, and Cassie met them head on and helped me research what I needed to provide. It was such an burden lifted off of me this year.
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is evil Turbotax lobbies the government to make it hard to file taxes
Date published: 2023-04-11
Rated 5 out of 5 by from For the average guy Extremely simple and efficient great app NEVER CHANGE
Date published: 2023-04-11
Rated 3 out of 5 by from Painfully Gets the Job Done I've been using TurboTax for over 20 years Getting the wizard to put info where I know it needs to go is complicated. I have had trouble over the years with HSA contribution reporting, second home interest reporting, etc. The constant sales pitch for state returns is annoying. I live in Florida. I did not forget to file my state taxes. We don't have state income tax in Florida. Stop asking. Finally, I helped my 16 year old file her taxes for the first time. She qualifies for a free return (W-2, some savings interest, standard deduction). We started the delux version because that was all I could find. I ended up having to call them, delete the return, and re-enter all of her info to file for free. No wonder they had a lawsuit over this. At the end of the day, I keep using them because so much stuff is auto-populated because I've been using them for so long, but I'm about ready to jump ship and try a different provider.
Date published: 2023-04-11
Rated 1 out of 5 by from terrible terribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterribleterrible
Date published: 2023-04-11
Rated 4 out of 5 by from Does a very good job It was somewhat difficult to find certain items i.e. where to enter purchase of a new car state taxes paid
Date published: 2023-04-11
Rated 5 out of 5 by from I LIKED THE STEP BY STEP PROMPTS. EASY TO FOLLOW I LIKED THE STEP BY STEP PROMPTS. I FEEL CONFIDENT ABOUT THE ACURACY GUARANTEE AND THE MAXIMUM REFUND.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3395