TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
jlayne1966 from
easy to use
free turbo tax great and easy too use and will use again
Date published: 2023-04-12
Rated 5 out of 5 by
niecy09 from
makes filing very easy
I ask for help and got the help I needed. Filing taxes is very stressful but turbo tax ask questions I would never have thought of. thank you, turbo tax. They answered my questions in a very timely manner and made me feel confident.
Date published: 2023-04-12
Rated 5 out of 5 by
jlwhitmire from
Yall did a great job.
We had some advanced questions and Jim, your 20 year tax lawyer, was absolutely amazing and kind.
Date published: 2023-04-12
Rated 5 out of 5 by
Wil H from
FREE - What else is there to say? Thanks TurboTax!
Very easy and intuitive. For individuals on a budget, the free service was invaluable.
Date published: 2023-04-12
Rated 3 out of 5 by
CaliforniaBobby from
OK But Has Errors and Shortcommings
In general it works well. But there are errors! When I contacted TurboTax and spoke to a support person they weren't very interested in correcting the errors. In addition, during the review process things come up asking for more info and it is really confusing what they are asking for and where you find and put in the info. These appear to come from forms automatically downloaded into TurboTax like 1099's from major institutions like Schwab. Perhaps info doesn't need to be filled in or TurboTax wants to demand data that does not exist. In any case, very confusing. I've noticed over the years that TurboTax has more and more of these problems so the product is getting less and less reliable and easy to use and they are behind the curve in fixing this.
Date published: 2023-04-12
Rated 5 out of 5 by
Ted7734 from
TubroTax has been helping me since 2011
The experts are just that experts! The wait time for a call back was exceptional. My return was on there screen before they called and my questions were answered with ease without making me feel ignorant.
Date published: 2023-04-12
Rated 1 out of 5 by
Nawimgood from
This site sucks
Y'all do everything you can to make taxes complicated and to squeeze more money out of people that work hard, you should be ashamed of yourselves
Date published: 2023-04-12
Rated 2 out of 5 by
Rick the Disappointed from
Not Transparent Enough
Several knocks on my experience: 1. My reason to use TurboTax was to compare filing married or separately. This was not presented as an option. Only by completing the return and changing status and going through all steps again could it be done. TurboTax should be doing this automatically. 2. The cost is buried until you are too far in. You have income from form K-1? The cost of your return just doubled to include that one line on your 1040. 3. Bank fees for electronic filing or direct deposit refund of about $20 not disclosed until the very last step.
Date published: 2023-04-12
Rated 5 out of 5 by
Tessdill from
Turbotax is awesome
So easy and helpful I am new to adulting and I would have been lost without it
Date published: 2023-04-12
Rated 5 out of 5 by
printman59 from
Flawless Tax Preparation
Turbo Tax once again "walked" me through my taxes and forms and custom tailored itself for my particular tax situation and allowed me to E-file my returns, federal for free and state for a small fee. I appreciate that it checks my return for accuracy and even lets me know that my returns have been accepted. I wouldn't do my taxes any other way!
All TurboTax® Offerings Reviews - Page 3137
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jlayne1966 from
easy to use
free turbo tax great and easy too use and will use again
Date published: 2023-04-12
Rated 5 out of 5 by
niecy09 from
makes filing very easy
I ask for help and got the help I needed. Filing taxes is very stressful but turbo tax ask questions I would never have thought of. thank you, turbo tax. They answered my questions in a very timely manner and made me feel confident.
Date published: 2023-04-12
Rated 5 out of 5 by
jlwhitmire from
Yall did a great job.
We had some advanced questions and Jim, your 20 year tax lawyer, was absolutely amazing and kind.
Date published: 2023-04-12
Rated 5 out of 5 by
Wil H from
FREE - What else is there to say? Thanks TurboTax!
Very easy and intuitive. For individuals on a budget, the free service was invaluable.
Date published: 2023-04-12
Rated 3 out of 5 by
CaliforniaBobby from
OK But Has Errors and Shortcommings
In general it works well. But there are errors! When I contacted TurboTax and spoke to a support person they weren't very interested in correcting the errors. In addition, during the review process things come up asking for more info and it is really confusing what they are asking for and where you find and put in the info. These appear to come from forms automatically downloaded into TurboTax like 1099's from major institutions like Schwab. Perhaps info doesn't need to be filled in or TurboTax wants to demand data that does not exist. In any case, very confusing. I've noticed over the years that TurboTax has more and more of these problems so the product is getting less and less reliable and easy to use and they are behind the curve in fixing this.
Date published: 2023-04-12
Rated 5 out of 5 by
Ted7734 from
TubroTax has been helping me since 2011
The experts are just that experts! The wait time for a call back was exceptional. My return was on there screen before they called and my questions were answered with ease without making me feel ignorant.
Date published: 2023-04-12
Rated 1 out of 5 by
Nawimgood from
This site sucks
Y'all do everything you can to make taxes complicated and to squeeze more money out of people that work hard, you should be ashamed of yourselves
Date published: 2023-04-12
Rated 2 out of 5 by
Rick the Disappointed from
Not Transparent Enough
Several knocks on my experience: 1. My reason to use TurboTax was to compare filing married or separately. This was not presented as an option. Only by completing the return and changing status and going through all steps again could it be done. TurboTax should be doing this automatically. 2. The cost is buried until you are too far in. You have income from form K-1? The cost of your return just doubled to include that one line on your 1040. 3. Bank fees for electronic filing or direct deposit refund of about $20 not disclosed until the very last step.
Date published: 2023-04-12
Rated 5 out of 5 by
Tessdill from
Turbotax is awesome
So easy and helpful I am new to adulting and I would have been lost without it
Date published: 2023-04-12
Rated 5 out of 5 by
printman59 from
Flawless Tax Preparation
Turbo Tax once again "walked" me through my taxes and forms and custom tailored itself for my particular tax situation and allowed me to E-file my returns, federal for free and state for a small fee. I appreciate that it checks my return for accuracy and even lets me know that my returns have been accepted. I wouldn't do my taxes any other way!
All TurboTax® Offerings Reviews - Page 3137
Date published: 2023-04-12