TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from easy to use free turbo tax great and easy too use and will use again
Date published: 2023-04-12
Rated 5 out of 5 by from makes filing very easy I ask for help and got the help I needed. Filing taxes is very stressful but turbo tax ask questions I would never have thought of. thank you, turbo tax. They answered my questions in a very timely manner and made me feel confident.
Date published: 2023-04-12
Rated 5 out of 5 by from Yall did a great job. We had some advanced questions and Jim, your 20 year tax lawyer, was absolutely amazing and kind.
Date published: 2023-04-12
Rated 5 out of 5 by from FREE - What else is there to say? Thanks TurboTax! Very easy and intuitive. For individuals on a budget, the free service was invaluable.
Date published: 2023-04-12
Rated 3 out of 5 by from OK But Has Errors and Shortcommings In general it works well. But there are errors! When I contacted TurboTax and spoke to a support person they weren't very interested in correcting the errors. In addition, during the review process things come up asking for more info and it is really confusing what they are asking for and where you find and put in the info. These appear to come from forms automatically downloaded into TurboTax like 1099's from major institutions like Schwab. Perhaps info doesn't need to be filled in or TurboTax wants to demand data that does not exist. In any case, very confusing. I've noticed over the years that TurboTax has more and more of these problems so the product is getting less and less reliable and easy to use and they are behind the curve in fixing this.
Date published: 2023-04-12
Rated 5 out of 5 by from TubroTax has been helping me since 2011 The experts are just that experts! The wait time for a call back was exceptional. My return was on there screen before they called and my questions were answered with ease without making me feel ignorant.
Date published: 2023-04-12
Rated 1 out of 5 by from This site sucks Y'all do everything you can to make taxes complicated and to squeeze more money out of people that work hard, you should be ashamed of yourselves
Date published: 2023-04-12
Rated 2 out of 5 by from Not Transparent Enough Several knocks on my experience: 1. My reason to use TurboTax was to compare filing married or separately. This was not presented as an option. Only by completing the return and changing status and going through all steps again could it be done. TurboTax should be doing this automatically. 2. The cost is buried until you are too far in. You have income from form K-1? The cost of your return just doubled to include that one line on your 1040. 3. Bank fees for electronic filing or direct deposit refund of about $20 not disclosed until the very last step.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is awesome So easy and helpful I am new to adulting and I would have been lost without it
Date published: 2023-04-12
Rated 5 out of 5 by from Flawless Tax Preparation Turbo Tax once again "walked" me through my taxes and forms and custom tailored itself for my particular tax situation and allowed me to E-file my returns, federal for free and state for a small fee. I appreciate that it checks my return for accuracy and even lets me know that my returns have been accepted. I wouldn't do my taxes any other way!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use free turbo tax great and easy too use and will use again
Date published: 2023-04-12
Rated 5 out of 5 by from makes filing very easy I ask for help and got the help I needed. Filing taxes is very stressful but turbo tax ask questions I would never have thought of. thank you, turbo tax. They answered my questions in a very timely manner and made me feel confident.
Date published: 2023-04-12
Rated 5 out of 5 by from Yall did a great job. We had some advanced questions and Jim, your 20 year tax lawyer, was absolutely amazing and kind.
Date published: 2023-04-12
Rated 5 out of 5 by from FREE - What else is there to say? Thanks TurboTax! Very easy and intuitive. For individuals on a budget, the free service was invaluable.
Date published: 2023-04-12
Rated 3 out of 5 by from OK But Has Errors and Shortcommings In general it works well. But there are errors! When I contacted TurboTax and spoke to a support person they weren't very interested in correcting the errors. In addition, during the review process things come up asking for more info and it is really confusing what they are asking for and where you find and put in the info. These appear to come from forms automatically downloaded into TurboTax like 1099's from major institutions like Schwab. Perhaps info doesn't need to be filled in or TurboTax wants to demand data that does not exist. In any case, very confusing. I've noticed over the years that TurboTax has more and more of these problems so the product is getting less and less reliable and easy to use and they are behind the curve in fixing this.
Date published: 2023-04-12
Rated 5 out of 5 by from TubroTax has been helping me since 2011 The experts are just that experts! The wait time for a call back was exceptional. My return was on there screen before they called and my questions were answered with ease without making me feel ignorant.
Date published: 2023-04-12
Rated 1 out of 5 by from This site sucks Y'all do everything you can to make taxes complicated and to squeeze more money out of people that work hard, you should be ashamed of yourselves
Date published: 2023-04-12
Rated 2 out of 5 by from Not Transparent Enough Several knocks on my experience: 1. My reason to use TurboTax was to compare filing married or separately. This was not presented as an option. Only by completing the return and changing status and going through all steps again could it be done. TurboTax should be doing this automatically. 2. The cost is buried until you are too far in. You have income from form K-1? The cost of your return just doubled to include that one line on your 1040. 3. Bank fees for electronic filing or direct deposit refund of about $20 not disclosed until the very last step.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is awesome So easy and helpful I am new to adulting and I would have been lost without it
Date published: 2023-04-12
Rated 5 out of 5 by from Flawless Tax Preparation Turbo Tax once again "walked" me through my taxes and forms and custom tailored itself for my particular tax situation and allowed me to E-file my returns, federal for free and state for a small fee. I appreciate that it checks my return for accuracy and even lets me know that my returns have been accepted. I wouldn't do my taxes any other way!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3137