TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by KYTaxpayer2023 from Not as good this year The software ignored my work related expenses and my company discount codes were never asked for. I had to dig to get my work related expenses entered when in the past the software would lead me to these. I never got my employee discounts. I also had an error it kept routing me back to with no explanation of why so I had to dig for that solution as well.
Date published: 2023-04-14
Rated 5 out of 5 by JocelynLo from I Love Turbo Tax !! I really like using turbo tax, I have used it for so many years now. As time goes on it gets easier and easier to use. I hear of other people getting basic taxes for over $100 its nice to say I file for FREE!!
Date published: 2023-04-14
Rated 5 out of 5 by 78august from Staff were available to answer my calls The live telephone help was extremely helpful. I spent a large amount of time researching a question to ensure that I entered the correct information. When I could not find my answer on turbo tax or google. I called the staff and we worked through the questions
Date published: 2023-04-14
Rated 5 out of 5 by Violet5 from Turbo Tax is user friendly. It is awesome. Using TurboTax was easy to use and only took a short time to complete our return.
Date published: 2023-04-14
Rated 5 out of 5 by FrankInTax from Elegant and easy to use Have used Turbo Tax so long it was called Mac In Tax originally. Always great, always improving. Easy to use, elegant intuitive interface. Use Tax Act for a trust return and it is painful in comparrison.
Date published: 2023-04-14
Rated 5 out of 5 by Chef Rutys from Easy, fast and great service Great Service and excellent Sofware. Highly recommended
Date published: 2023-04-14
Rated 5 out of 5 by BestofBothWorlds from Awesome Product I love TurboTax. I've used it for almost a decade now since I first started submitting taxes.
Date published: 2023-04-14
Rated 3 out of 5 by Eddie734 from 2022 Online Only reason did online again this year was crypto. The crypto didn't resolve correctly - had to enter manually. Defeats the purpose of online. Desktop should have this option. Cost of fed and state file too high verses value added online.
Date published: 2023-04-14
Rated 4 out of 5 by User009 from TurboTax continues to be a good product I have used TurboTax for many years and although it is still a great product it does not seem to be as user friendly as in the past. One aspect of the product I do not like is the need to re-enter data if you go back over an already completed screen. The other thing that I really don't like is the continued effort to upsell the service being purchased.
Date published: 2023-04-14
Rated 4 out of 5 by Cliff1987 from Good program Easy to do step by step instructions. Great software
All TurboTax® Offerings Reviews - Page 3086
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by KYTaxpayer2023 from Not as good this year The software ignored my work related expenses and my company discount codes were never asked for. I had to dig to get my work related expenses entered when in the past the software would lead me to these. I never got my employee discounts. I also had an error it kept routing me back to with no explanation of why so I had to dig for that solution as well.
Date published: 2023-04-14
Rated 5 out of 5 by JocelynLo from I Love Turbo Tax !! I really like using turbo tax, I have used it for so many years now. As time goes on it gets easier and easier to use. I hear of other people getting basic taxes for over $100 its nice to say I file for FREE!!
Date published: 2023-04-14
Rated 5 out of 5 by 78august from Staff were available to answer my calls The live telephone help was extremely helpful. I spent a large amount of time researching a question to ensure that I entered the correct information. When I could not find my answer on turbo tax or google. I called the staff and we worked through the questions
Date published: 2023-04-14
Rated 5 out of 5 by Violet5 from Turbo Tax is user friendly. It is awesome. Using TurboTax was easy to use and only took a short time to complete our return.
Date published: 2023-04-14
Rated 5 out of 5 by FrankInTax from Elegant and easy to use Have used Turbo Tax so long it was called Mac In Tax originally. Always great, always improving. Easy to use, elegant intuitive interface. Use Tax Act for a trust return and it is painful in comparrison.
Date published: 2023-04-14
Rated 5 out of 5 by Chef Rutys from Easy, fast and great service Great Service and excellent Sofware. Highly recommended
Date published: 2023-04-14
Rated 5 out of 5 by BestofBothWorlds from Awesome Product I love TurboTax. I've used it for almost a decade now since I first started submitting taxes.
Date published: 2023-04-14
Rated 3 out of 5 by Eddie734 from 2022 Online Only reason did online again this year was crypto. The crypto didn't resolve correctly - had to enter manually. Defeats the purpose of online. Desktop should have this option. Cost of fed and state file too high verses value added online.
Date published: 2023-04-14
Rated 4 out of 5 by User009 from TurboTax continues to be a good product I have used TurboTax for many years and although it is still a great product it does not seem to be as user friendly as in the past. One aspect of the product I do not like is the need to re-enter data if you go back over an already completed screen. The other thing that I really don't like is the continued effort to upsell the service being purchased.
Date published: 2023-04-14
Rated 4 out of 5 by Cliff1987 from Good program Easy to do step by step instructions. Great software
All TurboTax® Offerings Reviews - Page 3086
Date published: 2023-04-14