TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from GOOD GOOD XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2023-04-16
Rated 2 out of 5 by from turbo tax hard to use I did not like using the online version, I could not see the information on the final forms prior to filing. Too hard to enter some information to know if it would be correct on the form. Especially for Long term gains/losses. The Search feature was hard to use. Could not find the key terms it needed to get to the information I wanted. The main menu should have listed more items. I did need to search for how to get to items. I wanted to do periodic reviews of the information I had entered. Really wanted to see a better summary and not go page by page again and have to go through questions I did not need to see again. Very tedious to go through same information again and again. Wanted better way to go right to the forms, schedules and worksheets. That would have been a better review for me.
Date published: 2023-04-16
Rated 5 out of 5 by from so seamless Just so simple and easy to use even for a novice like me
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax rules! Doing my taxes with Turbo Tax was a piece of cake!
Date published: 2023-04-16
Rated 3 out of 5 by from its ok wish that when having pay taxes, it gives the option to at least break the payment up between credit cards so not to max out balances.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Each year does not disappoint! Turbo Tax is easy to follow and provide all of the hints and resources needed for a smooth process
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Was Not As Easy This year Not sure why but my experience with Turbo Tax was much more difficult this year. I could not navigate my way to finding help even though I paid for it and the help bot sidebar kept popping up when I would hit CONTINUE and it did not let me continue. I had to sign out and sign back in a number of times.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy Easy to navigate, Turbo Tax asks all the questions need to file and has answers to my questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Love it! Easy to use, tax expert available at the touch of a button, kind of expensive but much less than a tax accountant or preparer
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy It was very easy and I really liked how fast it took me
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2107
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from GOOD GOOD XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2023-04-16
Rated 2 out of 5 by from turbo tax hard to use I did not like using the online version, I could not see the information on the final forms prior to filing. Too hard to enter some information to know if it would be correct on the form. Especially for Long term gains/losses. The Search feature was hard to use. Could not find the key terms it needed to get to the information I wanted. The main menu should have listed more items. I did need to search for how to get to items. I wanted to do periodic reviews of the information I had entered. Really wanted to see a better summary and not go page by page again and have to go through questions I did not need to see again. Very tedious to go through same information again and again. Wanted better way to go right to the forms, schedules and worksheets. That would have been a better review for me.
Date published: 2023-04-16
Rated 5 out of 5 by from so seamless Just so simple and easy to use even for a novice like me
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax rules! Doing my taxes with Turbo Tax was a piece of cake!
Date published: 2023-04-16
Rated 3 out of 5 by from its ok wish that when having pay taxes, it gives the option to at least break the payment up between credit cards so not to max out balances.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Each year does not disappoint! Turbo Tax is easy to follow and provide all of the hints and resources needed for a smooth process
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Was Not As Easy This year Not sure why but my experience with Turbo Tax was much more difficult this year. I could not navigate my way to finding help even though I paid for it and the help bot sidebar kept popping up when I would hit CONTINUE and it did not let me continue. I had to sign out and sign back in a number of times.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is easy Easy to navigate, Turbo Tax asks all the questions need to file and has answers to my questions.
Date published: 2023-04-16
Rated 5 out of 5 by from Love it! Easy to use, tax expert available at the touch of a button, kind of expensive but much less than a tax accountant or preparer
Date published: 2023-04-16
Rated 5 out of 5 by from Very easy It was very easy and I really liked how fast it took me
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2107