TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Park808 from
Quick, but no way to go back easily.
I had no due, but I filled in a section that was recommended for review and put in my income thinking that was what it was for and could not reverse it. They offered free chat for one time to help. No one answered.
Date published: 2023-04-18
Rated 5 out of 5 by
Sosa income from
Great helper
Just one day before Tax Return deadline, I approached the Income Tax return agents who are inside Wallmart locations,(J.H) and they mentioned that I may need to get an extension for my Income Tax return and they would charge $80.00 Dollars to fill up that form for me. Later, the same person instructed a second agent to give me quote and see how much they would charge me for itemized deductions in my Tax return; It was too much...($471.00) and just decided to do it myself through Turbo Tax. What a relief!! Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by
CBreezeeeee from
turbo tax is awesome
it was so easy, only you know about your information.... it was self explanatory
Date published: 2023-04-18
Rated 4 out of 5 by
Mike2467 from
TurboTax is awesome !
Great, fast experience ! Better than other filing companies!
Date published: 2023-04-18
Rated 1 out of 5 by
BWagg from
Absurd paying more to itemize or do investments
Absurd paying more to itemize or do investment returns. Truly mind boggling.
Date published: 2023-04-18
Rated 5 out of 5 by
KrisInWa from
So much better than before!
Everything was easy to understand and access. Help was easy to find and helpful. Thank you.
Date published: 2023-04-18
Rated 5 out of 5 by
The Q Family from
Peace of Mind
Turbotax has provided my family and I the peace of mind that we were truly seeking and needed. We have been let down by in person experiences before but Turbo Tax has provided the easement, guidance and professionalism anyone can ask for! Go at your own pace and let the professionals guide the way. Five Star Experience!
Date published: 2023-04-18
Rated 5 out of 5 by
MRiley4062 from
Easiest way to file
There is truly no other easier way to file your taxes yourself
Date published: 2023-04-18
Rated 3 out of 5 by
froghock from
Going with a live preparer next year
I was not required by my state to file a state tax return but I wasn't able to disconnect my state taxes and was charged for something I didn't have to file. Aggravated is an understatement. Turbo tax is ok but a but they are a bit misleading about discounts and fees. I've used them for years and it's been a 'just ok' experience. I'm going to use a local tax service next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Casey4123 from
Using something different next year
There are to many redundant questions or statements; lacks clarity on questions; the explanations are so generic it is rarely applicable. I have been using every year for a while and watched it degrade throughout the years. After the poor experience with the interface this year, I will be moving on next year.
All TurboTax® Offerings Reviews - Page 1297
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Park808 from
Quick, but no way to go back easily.
I had no due, but I filled in a section that was recommended for review and put in my income thinking that was what it was for and could not reverse it. They offered free chat for one time to help. No one answered.
Date published: 2023-04-18
Rated 5 out of 5 by
Sosa income from
Great helper
Just one day before Tax Return deadline, I approached the Income Tax return agents who are inside Wallmart locations,(J.H) and they mentioned that I may need to get an extension for my Income Tax return and they would charge $80.00 Dollars to fill up that form for me. Later, the same person instructed a second agent to give me quote and see how much they would charge me for itemized deductions in my Tax return; It was too much...($471.00) and just decided to do it myself through Turbo Tax. What a relief!! Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by
CBreezeeeee from
turbo tax is awesome
it was so easy, only you know about your information.... it was self explanatory
Date published: 2023-04-18
Rated 4 out of 5 by
Mike2467 from
TurboTax is awesome !
Great, fast experience ! Better than other filing companies!
Date published: 2023-04-18
Rated 1 out of 5 by
BWagg from
Absurd paying more to itemize or do investments
Absurd paying more to itemize or do investment returns. Truly mind boggling.
Date published: 2023-04-18
Rated 5 out of 5 by
KrisInWa from
So much better than before!
Everything was easy to understand and access. Help was easy to find and helpful. Thank you.
Date published: 2023-04-18
Rated 5 out of 5 by
The Q Family from
Peace of Mind
Turbotax has provided my family and I the peace of mind that we were truly seeking and needed. We have been let down by in person experiences before but Turbo Tax has provided the easement, guidance and professionalism anyone can ask for! Go at your own pace and let the professionals guide the way. Five Star Experience!
Date published: 2023-04-18
Rated 5 out of 5 by
MRiley4062 from
Easiest way to file
There is truly no other easier way to file your taxes yourself
Date published: 2023-04-18
Rated 3 out of 5 by
froghock from
Going with a live preparer next year
I was not required by my state to file a state tax return but I wasn't able to disconnect my state taxes and was charged for something I didn't have to file. Aggravated is an understatement. Turbo tax is ok but a but they are a bit misleading about discounts and fees. I've used them for years and it's been a 'just ok' experience. I'm going to use a local tax service next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Casey4123 from
Using something different next year
There are to many redundant questions or statements; lacks clarity on questions; the explanations are so generic it is rarely applicable. I have been using every year for a while and watched it degrade throughout the years. After the poor experience with the interface this year, I will be moving on next year.
All TurboTax® Offerings Reviews - Page 1297
Date published: 2023-04-18