TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from This product sucks Its ridiculous that you have to pay additional money to add information that is automatically added by signing into your accounts. If it was a few dollars thats fine but an additional 60 just for me to add my log in information for ONE website is ridiculous
Date published: 2023-04-18
Rated 3 out of 5 by from Over $100 to file They charged over $100 to file and were going to charge another $39.99 for me to pay with my Refund!
Date published: 2023-04-18
Rated 5 out of 5 by from Nice and easy I am a TurboTax user for several years now, this year my return was done more smoothly it appear TurboTax has made some improvements although keeping the familiar flow :) I had question on HSA for State return that was addressed very efficiently by Zeldayah a CPA tax expert at TurboTax support, awesome.
Date published: 2023-04-18
Rated 3 out of 5 by from great product but one problem Love turbotax usually but wish the product names were not confusing. I wanted tax professional assistance and thought that the premier product came with it. Found out the LIVE premier product comes with it. Too late to switch at last minute.
Date published: 2023-04-18
Rated 4 out of 5 by from Program was thorough I was able to file my taxes without having to use the professional assistant
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax saved my life first time filing by my self made it super easy and cheap.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is easy! TurboTax was easy and convenient to use! This was my first time filing by myself, and it was a breeze.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use, program guides you all the way to return.
Date published: 2023-04-18
Rated 4 out of 5 by from Gets me over the finish line After using the product for a number of years now - I am able to fairly quickly enter all my needed information.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business is frustrating I used TurboTax Business to file fiduciary (estate/trust) returns. I found the interview questions lacking somewhat, and I ended up making a mistake with the filing. The federal file was already accepted so I attempted to amend a return. I changed the file name as suggested. I fixed my mistake. TurboTax wouldn't efile the amended return, and I got into an endless loop of saving the amended return, switching to print the return for mail, and TurboTax not showing any amended return to mail. (The IRS website said amended Form 1041's are eligible for efile.)
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This product sucks Its ridiculous that you have to pay additional money to add information that is automatically added by signing into your accounts. If it was a few dollars thats fine but an additional 60 just for me to add my log in information for ONE website is ridiculous
Date published: 2023-04-18
Rated 3 out of 5 by from Over $100 to file They charged over $100 to file and were going to charge another $39.99 for me to pay with my Refund!
Date published: 2023-04-18
Rated 5 out of 5 by from Nice and easy I am a TurboTax user for several years now, this year my return was done more smoothly it appear TurboTax has made some improvements although keeping the familiar flow :) I had question on HSA for State return that was addressed very efficiently by Zeldayah a CPA tax expert at TurboTax support, awesome.
Date published: 2023-04-18
Rated 3 out of 5 by from great product but one problem Love turbotax usually but wish the product names were not confusing. I wanted tax professional assistance and thought that the premier product came with it. Found out the LIVE premier product comes with it. Too late to switch at last minute.
Date published: 2023-04-18
Rated 4 out of 5 by from Program was thorough I was able to file my taxes without having to use the professional assistant
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax saved my life first time filing by my self made it super easy and cheap.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is easy! TurboTax was easy and convenient to use! This was my first time filing by myself, and it was a breeze.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use, program guides you all the way to return.
Date published: 2023-04-18
Rated 4 out of 5 by from Gets me over the finish line After using the product for a number of years now - I am able to fairly quickly enter all my needed information.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business is frustrating I used TurboTax Business to file fiduciary (estate/trust) returns. I found the interview questions lacking somewhat, and I ended up making a mistake with the filing. The federal file was already accepted so I attempted to amend a return. I changed the file name as suggested. I fixed my mistake. TurboTax wouldn't efile the amended return, and I got into an endless loop of saving the amended return, switching to print the return for mail, and TurboTax not showing any amended return to mail. (The IRS website said amended Form 1041's are eligible for efile.)
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1223