TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from 6TH year straight Always love the turbo tax service. It is affordable and easy to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Needs more improvement in State Tax TurboTax Business for New Jersey State needs some improvement. It is very easy to get into loop and stop responding and you have to kill the process and restart. I got into this issue and spent two days trying to figure out how to work around the issue. Finally I called the tech support and was advised to remove the state return and start over and the problem went away. Thanks to Lisa the tech support. Also NJ State still does not support BAIT reporting. You need to manually go into forms to enter the number. Hopefully in next version it will be incorporated with NJK-1 populated with the numbers and PTE-K-1 automatically generated.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is really user friendly really helpful hints and easy to use and the format makes it easy to go through each category
Date published: 2023-04-18
Rated 2 out of 5 by from Too Expensive I felt like TurboTax made it difficult to understand how much my return was going to cost me to file. They put the amount owed to the government in the top corner of every page, the the amount for the package they're selling.... found out on my receipt. :/
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax sucks Your stupid program kept me in a 20 minute loop of downright stupid!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo and I both have to do better After many years (8?) of great tax assistance this 3rd year with rejection problem. No help from year to year. Makes me want to scream. other than needing to retry over and over before mailing it is fine. Guidance and advice is great but god help you if AGI is ever misunderstood by uncle sam or turbo.
Date published: 2023-04-18
Rated 5 out of 5 by from Very good software I've used Turbotax annually to prepare my taxes and this year's version is the best.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy,,,to use Easy to use and post, can have samples of locations
Date published: 2023-04-18
Rated 4 out of 5 by from I use Turbo Tax The title says it. I did prefer last year's version, although this year's seemed shorter and quicker.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to work with Ive been using TurboTax for 6 years and never had a problem
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 6TH year straight Always love the turbo tax service. It is affordable and easy to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Needs more improvement in State Tax TurboTax Business for New Jersey State needs some improvement. It is very easy to get into loop and stop responding and you have to kill the process and restart. I got into this issue and spent two days trying to figure out how to work around the issue. Finally I called the tech support and was advised to remove the state return and start over and the problem went away. Thanks to Lisa the tech support. Also NJ State still does not support BAIT reporting. You need to manually go into forms to enter the number. Hopefully in next version it will be incorporated with NJK-1 populated with the numbers and PTE-K-1 automatically generated.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is really user friendly really helpful hints and easy to use and the format makes it easy to go through each category
Date published: 2023-04-18
Rated 2 out of 5 by from Too Expensive I felt like TurboTax made it difficult to understand how much my return was going to cost me to file. They put the amount owed to the government in the top corner of every page, the the amount for the package they're selling.... found out on my receipt. :/
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo tax sucks Your stupid program kept me in a 20 minute loop of downright stupid!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo and I both have to do better After many years (8?) of great tax assistance this 3rd year with rejection problem. No help from year to year. Makes me want to scream. other than needing to retry over and over before mailing it is fine. Guidance and advice is great but god help you if AGI is ever misunderstood by uncle sam or turbo.
Date published: 2023-04-18
Rated 5 out of 5 by from Very good software I've used Turbotax annually to prepare my taxes and this year's version is the best.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy,,,to use Easy to use and post, can have samples of locations
Date published: 2023-04-18
Rated 4 out of 5 by from I use Turbo Tax The title says it. I did prefer last year's version, although this year's seemed shorter and quicker.
Date published: 2023-04-18
Rated 5 out of 5 by from very easy to work with Ive been using TurboTax for 6 years and never had a problem
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 998