TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is better! Fast, easy, and feels correct! Spoke with live agents on two occasions and they knew exactly what was needed. Great job!
Date published: 2023-04-19
Rated 4 out of 5 by from Great Job Quick and easy filling. Assistance was prompt and accurate.
Date published: 2023-04-19
Rated 1 out of 5 by from program sucks turbo tax used to be user friendly, allow you to use a disk an not have to have all your information stored online by them. you could pick which files you wanted to send electronically and they didn't charge you some BOGUS fee to process your own money. WILL NOT USE AGAIN
Date published: 2023-04-19
Rated 4 out of 5 by from Works Well but Ease of Access can Always Improve I wish it would notify you which account you last filed with. I have two accounts but couldn't remember which one I used for the past 5+ years so when I finished my taxes over a month ago, I had a major hangup because I had to figure out how to find my AGI from 2021 which was a very tedious process that I have never had to do because Turbo Tax has always done it for me without my input. Other than that, it works well enough to do taxes yourself although harder to do itemized deductions.
Date published: 2023-04-19
Rated 4 out of 5 by from This was easier than I thought it was going to be Was stressed, afraid it would not work. I spent $120 for my 2019 Taxes with Turbo Tax and it didn't work then.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Product I've always liked Intuit products.I'm a big fan of Credit Karma and Quickbooks both and decided to give Turbo Tax a try this year.
Date published: 2023-04-19
Rated 5 out of 5 by from very east to use I am very happy with turbo tax makes doing my taxes much less stressful..
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to navigate with tons of help options. I've never had to use any other means of filling my taxes. Turbo Tax is easy, user friendly, and affordable. I've never run into any trouble using your site. I will always use Turbo Tax. Great job!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! Since I have used TurboTax for years it's quick and easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy and is AWESOME It was easy to use, it is my 2nd time doing my own taxes using this software and because it is easy I will more than likely use it again next year
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is better! Fast, easy, and feels correct! Spoke with live agents on two occasions and they knew exactly what was needed. Great job!
Date published: 2023-04-19
Rated 4 out of 5 by from Great Job Quick and easy filling. Assistance was prompt and accurate.
Date published: 2023-04-19
Rated 1 out of 5 by from program sucks turbo tax used to be user friendly, allow you to use a disk an not have to have all your information stored online by them. you could pick which files you wanted to send electronically and they didn't charge you some BOGUS fee to process your own money. WILL NOT USE AGAIN
Date published: 2023-04-19
Rated 4 out of 5 by from Works Well but Ease of Access can Always Improve I wish it would notify you which account you last filed with. I have two accounts but couldn't remember which one I used for the past 5+ years so when I finished my taxes over a month ago, I had a major hangup because I had to figure out how to find my AGI from 2021 which was a very tedious process that I have never had to do because Turbo Tax has always done it for me without my input. Other than that, it works well enough to do taxes yourself although harder to do itemized deductions.
Date published: 2023-04-19
Rated 4 out of 5 by from This was easier than I thought it was going to be Was stressed, afraid it would not work. I spent $120 for my 2019 Taxes with Turbo Tax and it didn't work then.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Product I've always liked Intuit products.I'm a big fan of Credit Karma and Quickbooks both and decided to give Turbo Tax a try this year.
Date published: 2023-04-19
Rated 5 out of 5 by from very east to use I am very happy with turbo tax makes doing my taxes much less stressful..
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to navigate with tons of help options. I've never had to use any other means of filling my taxes. Turbo Tax is easy, user friendly, and affordable. I've never run into any trouble using your site. I will always use Turbo Tax. Great job!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! Since I have used TurboTax for years it's quick and easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy and is AWESOME It was easy to use, it is my 2nd time doing my own taxes using this software and because it is easy I will more than likely use it again next year
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 997